Kozent Tec Pvt. Ltd (formerly known as Genesis Transcriptions Pvt. Ltd) is business associate of Panacea Solutions LLC having presence in US Healthcare documentation business for more than 20 years. We use cutting edge technology to help our US Healthcare Providers. We have diversified into Scribing, RCM and IT support services in the recent past and have aspiring growth plan. We have been operating from Noida. Role Quality Analyst/ Sr. Quality Analyst Responsibilities: Ensure adherence to companys policies and procedures. Act as an interface between the quality assurance executives and management. Ensure adherence to the client specific SLA’s. Ensure quality activities are in line with documented procedures and manage the day-to-day/routine operations. Have supervisorial responsibilities to delegate work and ensure that targets are achieved & reporting timelines are met. Monitoring performance by gathering relevant data and producing statistical reports. Conduct Monthly one-one session with the team to identify gap areas and initiate action plan accordingly. Conduct calibration sessions with the quality auditors and the operation team leaders to ensure they are in sync with the client / program expectations. Organize brainstorming sessions among the quality auditors and team leaders to find out the best possible way to tackle current issues / problems. Analyse data to identify areas for improvement in the quality system. Develop, recommend, and monitor corrective and preventive actions. Identifying relevant quality-related training needs and delivering training. (E.g., Feedback Delivery Method, Monitoring Methods, Data Analysis etc.) Strive for continual improvement of the existing quality monitoring systems and the processes by which they are developed. RELEVANT EXPERIENCE & EDUCATIONAL REQUIREMENTS Graduation and clearance of all major exams (SSC, HSC, qualifying degree). Knowledge or experience in healthcare. Six Sigma Certification will be an added advantage At least 1 year of experience as Quality Analyst in US Healthcare Min 5 years of experience working in an international BPO SILLS & COMPETENCIES Strong analytical, critical thinking and problem-solving skills. Excellent verbal and written communication skills. Excel proficiency. Strong organizational skills and adaptive capacity for rapidly changing priorities and workloads. Ability to work well independently and maintain focus on a topic for prolonged periods of time. Comfort in working with team members that are remote and located in the US or India. Job Type: Full-time Working days- 5 days week- Work from Office Shifts: US SHIFTS Location – NOIDA Sec- 3 Postion- 2 If you have relevant experience, feel free to share your profile at hr@panaceasolutionsllc.com or else call for telephonic interview 9266021789

Job Title: Copywriter / Content Writer Job Summary Panacea Smart Solutions is looking for a talented and versatile Copywriter / Content Writer to join our marketing team. This role involves creating compelling and informative content for a diverse range of services including IT Managed Services, Medical Revenue Cycle Management, Remote Scribe Services, Transcription Services, Remote Staffing Services, and Contact Center Services. The ideal candidate should have a strong ability to adapt their writing style to different contexts and audiences, with a keen understanding of the specific needs and language of the IT and healthcare industries. Key Responsibilities: - Develop and write clear, persuasive copy for various marketing channels, tailored to the distinct features and benefits of each of Panacea Smart Solutions' services. - Collaborate with marketing and service line managers to understand and accurately convey the unique value propositions of each service. - Create engaging and informative content for a variety of formats, including website copy, blog posts, social media updates, email campaigns, and marketing collateral. - Adapt writing style to suit different platforms and audiences, ensuring consistency with Panacea Smart Solutions brand voice and messaging. - Work closely with the design team to ensure that visual and written content complement each other. - Conduct thorough research to understand industry-specific terminology and trends, particularly in IT and healthcare sectors. - Continuously monitor and analyze the effectiveness of written content, making adjustments based on performance metrics and feedback. - Stay updated with the latest trends in copywriting and content marketing, especially in relation to the IT and healthcare industries. Qualifications: - Bachelor degree in English, Journalism, Marketing, Communications, or a related field. - Minimum of 3 years of experience in copywriting or content creation, with a preference for experience in IT, healthcare, or related fields. - Strong portfolio showcasing writing skills across various formats and styles. - Excellent research, writing, and editing skills, with a keen attention to detail. - Ability to work collaboratively in a team environment and manage multiple projects simultaneously. - Strong understanding of digital marketing and SEO principles. Shift - 1pm- 10pm Location- Noida Sec-3 (nearby sec. 16 Metro) feel free to share your cv at hr@panaceasolutionsllc.com

Kozent Tec Pvt. Ltd is seeking a dynamic Presales Executive to support our sales team and drive qualified leads across our portfolio of services. This role requires a combination of excellent verbal and written both communication skills and interpersonal skills, focusing on delivering customized solutions for our diverse offerings, including, Medical Revenue Cycle Management, Remote Scribe Services, Transcription Services, Remote Staffing Services, and Contact Center Services. The ideal candidate will excel at understanding client needs, creating tailored proposals, and demonstrating the value of our solutions in a compelling way. Key Responsibilities: Develop and execute lead generation strategies to identify and attract potential customers within our target market. Utilize a combination of inbound and outbound lead generation techniques, including email marketing, LinkedIn outreach, cold calling, and partnerships, to generate leads. Qualify leads based on predefined criteria to ensure alignment with our target market and ideal customer profile. Collaborate with the sales and marketing teams to develop lead nurturing campaigns and strategies to move leads through the sales funnel. Track and analyze lead generation performance metrics, such as conversion rates, lead quality, and ROI, to optimize lead generation efforts and improve results. Maintain accurate and up-to-date records of leads, contacts, and interactions in the CRM system. Engage with prospects to understand their business needs, challenges, and pain points, and effectively communicate how our offerings can address their requirements. Coordinate and schedule meetings between qualified leads and Sales team Provide regular updates and reports on lead generation activities, pipeline status, and conversion metrics. Qualifications: Minimum 2-5 Years of experience in Pre-sales field in US Market. Bachelor's degree in marketing, business administration, or a related field. Proven experience as a Pre-sales Specialist in a B2B company. Strong understanding of lead generation techniques and best practices, with a track record of successfully generating high-quality leads. Excellent communication and interpersonal skills, with the ability to build relationships and engage with prospects effectively for US market. Analytical mindset with the ability to analyze data, track performance metrics, and make data-driven decisions to optimize lead generation efforts. Self-motivated and proactive with a results-driven attitude and the ability to work independently as well as part of a collaborative team. Proficiency in CRM software, Prospecting tools, and other lead generation platforms and technologies. Location- Noida sector- 3 Shifts 06.30pm-03.30am IST Work from office. Salary Range: Nego. Feel free to call for the telephonic interview at 8851772717 between 4pm-11pm (Monday- Friday).

Kozent Tec Pvt. Ltd (formerly known as Genesis Transcriptions Pvt. Ltd) is business associate of Panacea Solutions LLC having presence in US Healthcare documentation business for more than 20 years. We use cutting edge technology to help our US Healthcare Providers. We have diversified into RCM and IT support services in the recent past and have aspiring growth plan. We have been operating from Noida. Job Responsibility Calling Insurance companies to follow on Un-Paid and Denied Claims Denial Management Identifying denial trends and come up with the solution to resolve that denial issue Fighting incorrect denials with insurance rep and sending back claims for reprocessing through calls and web portals Creating and Sending Appeals to Insurance companies Following up on Appeals sent to insurance companies Prior Authorization/ Retro Authorizations Validating underpaid and overpaid claims Knowledge of Out of Network Claim would be an added advantage. Skills and Responsibilities: Excellent in English Communication (Verbal and written). Candidates should have knowledge of computers. Min. 1 year experience on Physician billing is required. Eligibility of Candidates: Immediate joining. Should be Graduate. Should be comfortable with Night Shift. Required Details- Shift timings - US shift - (6.30pm- 3.30am) Free Cab facility both Pick up & drop (females) /Travel allowance (Male) 5 Days working - Fixed shift(Saturday & Sunday Week off) Job location (Noida sector-3) Salary 3lac- 8lac CTC Feel free to call at 9266021789 for the telephonic interview .

Job Responsibility Calling Insurance companies to follow on Un-Paid and Denied Claims Denial Management Identifying denial trends and come up with the solution to resolve that denial issue Night Shifts ONLY WFO. Provident fund Office cab/shuttle

Responsibilities: * Code medical records accurately using CPC certification * Collaborate with healthcare providers on denial management * Review E/M, ED, radiology, anesthesia codes for compliance Exp.- 1year- 6year