Job Summary: We are looking for a smart and enthusiastic Customer Relationship Executive to handle customer interactions, order processing, and after-sales coordination for our kitchenware manufacturing business. The ideal candidate should be proactive, detail-oriented, and good at maintaining relationships with clients and teams. Key Responsibilities: Communicate with B2B and B2C customers via phone, WhatsApp, and email Process incoming orders and update internal systems (Excel/CRM) Coordinate with production and dispatch teams for timely deliveries Handle basic queries and provide product-related information Maintain order quality and address customer feedback/issues Upsell or introduce new products to existing customers Maintain daily records of communications and sales updates Requirements: Strong communication and interpersonal skills Knowledge of Excel and Google Sheets Basic understanding of e-commerce or B2B customer service Ability to handle pressure and manage multiple orders Friendly, responsible, and self-motivated Past experience in order management or customer support is a bonus Why Join Us? Fast-growing business with stable work environment On-the-job training for freshers Opportunity to grow with the company Supportive team and leadership Job Types: Full-time, Permanent Pay: ₹11,391.33 - ₹20,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Language: English (Preferred) Work Location: In person
Essential administrative and operational support to ensure smooth day-to-day functioning of the office and coordination across teams. The role involves document handling, data entry, follow-ups with vendors/clients, managing office supplies, and basic support for sales, purchase, and production departments. Key Responsibilities: Maintain office files, documents, and digital records (Google Sheets, Excel, WhatsApp, email) Assist in order processing – checking invoices, order forms, follow-up with vendors or clients Prepare quotations, dispatch notes, and basic coordination with courier/logistics Follow up on payments, delivery status, and customer queries Assist in basic data entry (purchase records, GST invoices, raw material inward/outward) Manage stock inward/outward register (physical or software-based) Support factory team in tracking daily production sheets Maintain office cleanliness and basic supplies stock Coordinate with accountant for bills, payments, and GST filing documents Required Skills: Basic computer knowledge (MS Office, WhatsApp Web, Email) Comfortable using Google Sheets and basic Excel formulas Good communication skills in Hindi and basic English Strong organization and follow-up abilities Punctual and responsible Preferred: Experience in a manufacturing/industrial office environment is a plus Knowledge of GST invoice terms, dispatch notes, and courier tracking helpful Should be comfortable using printer/scanner and managing small office errands Salary: ₹12,000 – ₹20,000 (based on experience) Incentives/Bonus: Based on performance and additional responsibilities handled Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹20,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Overtime pay Performance bonus Language: Hindi (Preferred) English (Preferred) Work Location: In person
Essential administrative and operational support to ensure smooth day-to-day functioning of the office and coordination across teams. The role involves document handling, data entry, follow-ups with vendors/clients, managing office supplies, and basic support for sales, purchase, and production departments. Key Responsibilities: Maintain office files, documents, and digital records (Google Sheets, Excel, WhatsApp, email) Assist in order processing – checking invoices, order forms, follow-up with vendors or clients Prepare quotations, dispatch notes, and basic coordination with courier/logistics Follow up on payments, delivery status, and customer queries Assist in basic data entry (purchase records, GST invoices, raw material inward/outward) Manage stock inward/outward register (physical or software-based) Support factory team in tracking daily production sheets Maintain office cleanliness and basic supplies stock Coordinate with accountant for bills, payments, and GST filing documents Required Skills: Basic computer knowledge (MS Office, WhatsApp Web, Email) Comfortable using Google Sheets and basic Excel formulas Good communication skills in Hindi and basic English Strong organization and follow-up abilities Punctual and responsible Preferred: Experience in a manufacturing/industrial office environment is a plus Knowledge of GST invoice terms, dispatch notes, and courier tracking helpful Should be comfortable using printer/scanner and managing small office errands Salary: ₹12,000 – ₹20,000 (based on experience) Incentives/Bonus: Based on performance and additional responsibilities handled Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹20,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Overtime pay Performance bonus Language: Hindi (Preferred) English (Preferred) Work Location: In person
Company : -Kows Kitchenware Location : - Samaypur Badli, Delhi Industry : - Kitchenware Manufacturing Job Type :- Full-Time Salary : - ₹10,000 – ₹20,000/month (based on experience & skill) Roles & Responsibilities: Operate and manage ADTECH CNC 9640 – 2D Wire Bending Machine Read and execute G-code programs accurately Setup wire coils, check jigs, and ensure smooth production Perform quality checks on finished parts Maintain basic machine hygiene and troubleshoot minor issues Support in daily production targets and reporting Eligibility: 10th pass minimum; ITI/Diploma preferred Freshers can apply (training provided for ₹10K profile) Experience with ADTECH or CNC wire bending machine preferred Basic understanding of G-code & machine tools Willing to work in factory environment (Samaypur Badli) Salary Structure: Profile Level Monthly Salary Description Trainee / Helper ₹10,000 Freshers with learning attitude CNC Operator (Semi-skilled) ₹15,000 Basic G-code handling & machine operation Skilled Operator + Setup ₹20,000 Independent handling, setup, & troubleshooting How to Apply: Location : Kows Kitchenware, Samaypur Badli, Delhi Contact : +91 7982650830 Email : [email protected] Website : https://kows.in Job Types: Full-time, Permanent Pay: ₹9,703.75 - ₹45,276.15 per month Benefits: Health insurance Paid time off Schedule: Day shift Supplemental Pay: Overtime pay Performance bonus Work Location: In person
Company : -Kows Kitchenware Location : - Samaypur Badli, Delhi Industry : - Kitchenware Manufacturing Job Type :- Full-Time Salary : - ₹10,000 – ₹20,000/month (based on experience & skill) Roles & Responsibilities: Operate and manage ADTECH CNC 9640 – 2D Wire Bending Machine Read and execute G-code programs accurately Setup wire coils, check jigs, and ensure smooth production Perform quality checks on finished parts Maintain basic machine hygiene and troubleshoot minor issues Support in daily production targets and reporting Eligibility: 10th pass minimum; ITI/Diploma preferred Freshers can apply (training provided for ₹10K profile) Experience with ADTECH or CNC wire bending machine preferred Basic understanding of G-code & machine tools Willing to work in factory environment (Samaypur Badli) Salary Structure: Profile Level Monthly Salary Description Trainee / Helper ₹10,000 Freshers with learning attitude CNC Operator (Semi-skilled) ₹15,000 Basic G-code handling & machine operation Skilled Operator + Setup ₹20,000 Independent handling, setup, & troubleshooting How to Apply: Location : Kows Kitchenware, Samaypur Badli, Delhi Contact : +91 7982650830 Email : info@kowskitchenware.com Website : https://kows.in Job Types: Full-time, Permanent Pay: ₹9,703.75 - ₹45,276.15 per month Benefits: Health insurance Paid time off Schedule: Day shift Supplemental Pay: Overtime pay Performance bonus Work Location: In person