Kolo App

Role Overview: As an Account Manager Supply, you will be responsible for managing the end-to-end relationship with service professionals in your city. This role is a mix of strategic account management and on-ground execution. You will ensure active engagement of professionals on the Kolo platform by understanding their needs, supporting their growth, and driving platform adoption. Key Responsibilities: Own and manage relationships with a portfolio of professionals (architects, interior designers, builders, contractors) Meet professionals on-ground regularly at their offices, project sites, or showrooms to build trust and ensure ongoing engagement Drive onboarding, quality control, and performance tracking of professionals on the platform Ensure professionals complete and maintain high-quality profiles (project uploads, service details, pricing, etc.) Educate professionals on Kolo s lead generation, branding, and business tools; ensure they adopt and use these features actively Monitor lead engagement, ensure timely responses from professionals, and help them close opportunities efficiently Act as the single point of contact for issue resolution, feedback collection, and performance improvement Collaborate closely with internal teams (Ops, Product, Support) to enhance supply experience and retention