About KOKO Networks KOKO Networks is a venture-backed climate technology company with 1,000+ employees across East Africa, India, and Europe. We offer a fast-paced and highly collaborative work environment with significant opportunities for professional growth. Our core lines of business are: (1) KOKO Fuel, a clean bioethanol cooking solution delivered to over one million households in Kenya and Rwanda via networks of agents with smart fuel ATMs; and (2) KOKO Climate, which retails the emissions reductions earned from switching households from deforestation-based fuels to a sustainable alternative. In 2021, KOKO was recognized as the world’s leading emerging markets climate technology solution by the Financial Times and the International Finance Corporation. Your Role As we expand within and outside Kenya, we are looking for experienced Product Support Engineers to help investigate, triage, and resolve problems, allowing KOKO to deliver stellar performance to its customers. You will work closely with users of KOKO technology as well as technical teams to ensure problems are resolved within agreed SLAs. In this position, you’ll have the opportunity to add value across KOKO's entire product suite. What You Will Do Take ownership of complex technical issues Research diagnose, troubleshoot, and triage problems and identify solutions to resolve them Collaborate with distributed teams of developers, quality engineers, and product managers Understand the product/technical roadmap and manage the impact of changes Work closely with Quality Engineering and SRE teams to facilitate releases and continuous deployment Help define and manage procedures for proper escalation of issues to the appropriate internal teams Track reported issues and provide regular reports to stakeholders according to agreed SLAs Make use of and build a product support knowledgebase KOKO’s current technology stack includes (but is not limited to) Wordpress, Vue3.JS, Responsive layout, AWS, Kubernetes, Terraform, Python, Flask, Postgres, Kotlin, Java, Firebase, C++, Celery, Message Queues, Odoo ERP, Git.. What You Will Bring To KOKO Two or more years of experience working as a product support engineer Ability to write Python and shell scripting as well as SQL/PostgreSQL Good understanding of AWS and Cloudwatch in particular Knowledge of monitoring and alerting best practices Deployment and Monitoring experience with cloud services such as AWS Working knowledge of Linux operating systems, networking, and databases Experience with event-driven systems and message queues Strong analytical and root cause analysis skills Fast learner, able to adapt to situations and work in fast-paced environments with a never give up attitude Strong communicator, both written and verbal, who is calm and decisive under pressure Sound understanding and adherence to SDLC processes and practices Prior experience working with Agile/Scrum in a team environment What We Offer We believe that our people are critical for our ambitious growth plans in Kenya and beyond. We want to build an organization where people thrive, feel included, grow professionally, and enjoy having a high impact through their work. Competitive salary plus a quarterly cash bonus Annual compensation reviews - we reward great work Discounted health insurance with no-cost financing for you and your dependents (in Kenya) 21 days of annual leave plus public holidays plus examination leave Ongoing investment in you and your skills, incl. full access to over 5,000 online courses The right equipment for the job - a choice of MacBook, Windows, or Linux laptop KOKO is committed to gender and racial diversity in the workplace. We encourage candidates of all backgrounds to apply! Show more Show less
About KOKO Networks KOKO Networks is a venture-backed climate technology company with a team of 1,000+ staff across East Africa, India, and the United Kingdom. Our mission is to imagine and deliver technology that improves life in the world’s fastest growing markets. Our core lines of business are: KOKO Fuel, a clean, affordable, and renewable bioethanol household cooking solution delivered via a network of smart fuel ATMs and leveraging existing downstream liquid fuels infrastructure; and KOKO Climate, which retails the certified emissions reductions that are generated by transitioning households from deforestation-based charcoal and other dirty fuels to KOKO Fuel. In 2021, KOKO was selected as the world’s leading emerging markets climate technology solution by the Financial Times and the IFC, and, in 2022, KOKO received the Keeling Curve Prize for climate impact. Your Role We are looking for a Senior Embedded Software Engineer to lead the development of firmware for KOKO’s IoT based hardware platforms that provide our customers with smart delivery of fuel and other goods through our unique last mile distribution network. As such you will play a key role in enabling KOKO’s long term success, including our expansion to new markets. In this position on the engineering team, you’ll have the opportunity to contribute to and add value across multiple KOKO's products, at different stages of the product life cycle, and be part of the wider engineering team in delivering best-in-class solutions What You Will Do Develop the embedded software that powers our network hardware and the tools that enable us to test, build, diagnose and repair them Collaborate cross-functionally with electronics engineers, software engineers, product managers, and others to integrate embedded software into products Support existing devices and manage firmware improvements in our installed networks Provide recommendations for continuous improvement in the functionality of our systemsWork alongside other engineers on the team to elevate technology and consistently apply best practices Deliver new features to production environments and support them in operation KOKO’s current technology stack includes (but is not limited to) Wordpress, Vue3.JS, Responsive layout, AWS, Kubernetes, Terraform, Python, Flask, Postgres, Kotlin, Java, Firebase, C++, Celery, Message Queues, Odoo ERP, Git.. What You Will Bring To KOKO Minimum relevant experience of 2 + years working as an Embedded Engineer Develop the embedded software that powers our network hardware and the tools that enable us to test, build, diagnose and repair them Collaborate cross-functionally with electronics engineers, software engineers, product managers, and others to integrate embedded software into products Support existing devices and manage firmware improvements in our installed networks Provide recommendations for continuous improvement in the functionality of our systems Work alongside other engineers on the team to elevate technology and consistently apply best practices Deliver new features to production environments and support them in operation Participate in building the engineering culture at KOKO Strong, proven experience coding (2+ years) and good design principles in C/C++ for embedded systems Solid and demonstrable understanding of Linux and programming for Linux (e.g. Raspberry Pi) Experience programming in both RTOS and bare metal environments Ability to developing and debug low level protocols (e.g. I2C, SPI) and higher level communication protocols (e.g. BLE, USB) Strong troubleshooting skills for investigating reported issues, debugging and fixing field problems Knowledge of IoT “edge” device development and strong understanding of network protocols (HTTP, MQTT) and interfaces (TCP/IP, TLS) Knowledge of Git and CI/CD pipelines A good grasp of electronics - ability to read schematics and data sheets Other skills: Experience in developing commercial products - proven experience developing for hardware at scale Strong analytical skills, working with engineering best practices to get the best results Team player, conscientious and with a strong collaborative ethos We are looking for a highly technical leader with significant experience in scaling and maintaining complex, mission critical systems, and making key architectural decisions along the way. Aside from being an expert in your core skills areas, you should be comfortable leading and coaching, building rapport across the team, doing what’s necessary to ensure KOKO’s products always deliver. What We Offer We believe that our people are critical for our ambitious growth plans in Kenya and beyond. We want to build an organization where people thrive, feel included, grow professionally, and enjoy having a high impact through their work Competitive salary plus a quarterly cash bonus Annual compensation reviews - we reward great work Discounted health insurance with no-cost financing for you and your dependents (in Kenya) 21 days of annual leave plus public holidays plus examination leave Ongoing investment in you and your skills, incl. full access to over 5,000 online courses The right equipment for the job - a choice of MacBook, Windows, or Linux laptop
About KOKO Networks KOKO Networks is a venture-backed climate technology company with 1,000+ employees across East Africa, India, and Europe. We offer a fast-paced and highly collaborative work environment with significant opportunities for professional growth. Our core lines of business are: (1) KOKO Fuel, a clean bioethanol cooking solution delivered to over one million households in Kenya and Rwanda via networks of agents with smart fuel ATMs; and (2) KOKO Climate, which retails the emissions reductions earned from switching households from deforestation-based fuels to a sustainable alternative. In 2021, KOKO was recognized as the world’s leading emerging markets climate technology solution by the Financial Times and the International Finance Corporation. The Carbon Specialist (Climate Operations) will be a key member of the Climate team, leading field research operations for carbon projects in Kenya & Rwanda. This role is essential for the planning, execution, and supervision of on-ground research studies required for monitoring, reporting, and verifying carbon emissions reductions from KOKO’s clean cooking systems. You will ensure that field studies are designed and implemented in accordance with the requirements of international carbon crediting methodologies and audit agencies. The role will report into the global Climate team and collaborate closely with local operations and research partners. What You Will Do The key objective of this role is to ensure smooth and compliant management of carbon projects that underpins KOKO Networks’ carbon credit revenue streams. This role also drives regulatory risk assessment and strategic planning to adapt to the evolving carbon market landscape. The role involved End-to-end planning and management of the project cycle workflow, including: Single-handedly designing and driving registration cycles for new carbon projects Collaborating with the Issuance Cycle team to lead end-to-end management of renewal cycles for existing projects Assist in planning and implementing the carbon credit issuance cycle for all active projects Design and collaborate with local teams to execute baseline field studies required for carbon methodology compliance Assist in implementing and managing annual fuel consumption studies (e.g. Kitchen Performance Tests) and coordinate with third-party audit agencies for on-site verifications Write analytical research reports and field documentation to support carbon registration and issuance cycles Support the onboarding and training of local field teams and enumerators Designing and Conducting quality check processes to ensure correctness and reliability of the sampling and collected data Ensure appropriate management of the records and documents related to all research activities Collaborate with internal teams and external stakeholders to ensure effective project execution and alignment with business objectives What You Will Bring Bachelor’s degree (or higher) in Environmental Engineering, Climate Change, Renewable Energy, or related field 4+ years of experience in leading and independently managing carbon credit projects and understanding of carbon market regulations, especially clean cooking projects Strong understanding of clean cooking technologies, household energy transitions, and related SDGs; thorough expertise of clean cooking methodologies, MRV systems, data analytics, and digital monitoring tools Strong Expertise in statistics for data sampling and statistical analysis create a specialized spreadsheets for carbon projects in accordance with Carbon Sampling and Survey Guidelines Strong project management and stakeholder coordination skills, especially with auditors, NGOs, or field survey firms Excellent written communication and reporting skills KOKO is committed to gender and racial diversity in the workplace. We encourage candidates of all backgrounds to apply!
About KOKO Networks KOKO Networks is a venture-backed climate technology company with a team of 1,000+ staff across East Africa, India, and the United Kingdom. Our mission is to imagine and deliver technology that improves life in the world’s fastest growing markets. Our core lines of business are: KOKO Fuel, a clean, affordable, and renewable bioethanol household cooking solution delivered via a network of smart fuel ATMs and leveraging existing downstream liquid fuels infrastructure; and KOKO Climate, which retails the certified emissions reductions that are generated by transitioning households from deforestation-based charcoal and other dirty fuels to KOKO Fuel. In 2021, KOKO was selected as the world’s leading emerging markets climate technology solution by the Financial Times and the IFC, and, in 2022, KOKO received the Keeling Curve Prize for climate impact. Your Role The Carbon Specialist (Climate Operations) will be a key member of the Climate team, leading field research operations for carbon projects in Kenya & Rwanda. This role is essential for the planning, execution, and supervision of on-ground research studies required for monitoring, reporting, and verifying carbon emissions reductions from KOKO’s clean cooking systems.You will ensure that field studies are designed and implemented in accordance with the requirements of international carbon crediting methodologies and audit agencies. The role will report into the global Climate team and collaborate closely with local operations and research partners What You Will Do What You Will DoThe key objective of this role is to ensure smooth and compliant management of carbon projects that underpins KOKO Networks’ carbon credit revenue streams. This role also drives regulatory risk assessment and strategic planning to adapt to the evolving carbon market landscape. The role involved End-to-end planning & management of the project cycle workflow, including: Single-handedly designing& driving registration cycles for new carbon projects Collaborating with the Issuance Cycle team to lead end-to-end management of renewal cycles for existing projects Assist in planning and implementing the carbon credit issuance cycle for all active projects Design and collaborate with local teams to execute baseline field studies required for carbon methodology compliance Assist in implementing and managing annual fuel consumption studies (e.g. Kitchen Performance Tests) and coordinate with third-party audit agencies for on-site verifications Write analytical research reports and field documentation to support carbon registration and issuance cycles Support the onboarding and training of local field teams and enumerators Designing and Conducting quality check processes to ensure correctness and reliability of the sampling and collected data Ensure appropriate management of the records and documents related to all research activities Collaborate with internal teams and external stakeholders to ensure effective project execution and alignment with business objectives What You Will Bring Bachelor’s degree (or higher) in Environmental Engineering, Climate Change, Renewable Energy, or related field 4+ years of experience in leading and independently managing carbon credit projects and understanding of carbon market regulations, especially clean cooking projects Strong understanding of clean cooking technologies, household energy transitions, and related SDGs; thorough expertise of clean cooking methodologies, MRV systems, data analytics, and digital monitoring tools Strong Expertise in statistics for data sampling and statistical analysis create a specialized spreadsheets for carbon projects in accordance with Carbon Sampling & Survey Guidelines Strong project management and stakeholder coordination skills, especially with auditors, NGOs, or field survey firms Excellent written communication and reporting skills
About KOKO NetworksKOKO Networks is a venture-backed climate technology company with a team of 1,000+ staff across East Africa, India, and the United Kingdom. Our mission is to imagine and deliver technology that improves life in the world’s fastest-growing markets. Our core lines of business are: KOKO Fuel, a clean, affordable, and renewable bioethanol household cooking solution delivered via a network of smart fuel ATMs and leveraging existing downstream liquid fuels infrastructure; and KOKO Climate, which retails the certified emissions reductions that are generated by transitioning households from deforestation-based charcoal and other dirty fuels to KOKO Fuel. In 2021, KOKO was selected as the world’s leading emerging markets climate technology solution by the Financial Times and the IFC, and, in 2022, KOKO received the Keeling Curve Prize for climate impact. Your Role As Project Manager – Strategic Programmes, you will support the Head of Programme Management in overseeing KOKO’s 75+ technology initiatives. This role emphasises strategic enablement—driving governance discipline, preparing executive-ready insights, and strengthening cross-functional alignment The ideal candidate brings honesty, integrity, diligence, and meticulous attention to detail, ensuring leadership has clear visibility and confidence in delivery. You will focus on execution discipline, portfolio visibility, business-priority alignment, and sustainability-linked programmes, while also contributing to organisation-wide initiatives such as Monthly Tech All Hands and Monthly Demonstrations What You Will Do Support programme governance forums, reviews, and cadences with accountability and follow-through Track risks, dependencies, and milestones, escalating issues in a timely manner Maintain dashboards, KPIs, and RAID logs for portfolio visibility.Prepare executive-ready reports and presentations Align programme outcomes with business priorities across Engineering, Product, Compliance, and Operations Support governance for sustainability-linked and compliance initiatives Enable smooth execution of Monthly Tech All Hands and Demonstrations Curate lessons learned, strengthen frameworks, and drive continuous improvement What You Will Bring To KOKO 3–5 years of project or programme management experience in technology-led organisations Strong governance, reporting, and executive communication skills Ability to prepare materials for senior executives and boards Solid understanding of Agile-at-Scale, Waterfall, or Hybrid delivery Proficiency in Jira, Confluence, and MS Office/Google Workspace; dashboarding experience a plus An MBA from a premier institute is preferred
About KOKO Networks KOKO Networks is a venture-backed climate technology company with a team of 1,000+ staff across East Africa, India, and the United Kingdom. Our mission is to imagine and deliver technology that improves life in the world’s fastest growing markets. Our core lines of business are: KOKO Fuel, a clean, affordable, and renewable bioethanol household cooking solution delivered via a network of smart fuel ATMs and leveraging existing downstream liquid fuels infrastructure; and KOKO Climate, which retails the certified emissions reductions that are generated by transitioning households from deforestation-based charcoal and other dirty fuels to KOKO Fuel. In 2021, KOKO was selected as the world’s leading emerging markets climate technology solution by the Financial Times and the IFC, and, in 2022, KOKO received the Keeling Curve Prize for climate impact. Your Role As the Lead, Admin & HR at KOKO Networks, you will oversee and streamline administrative operations, ensuring seamless day-to-day functioning of the organization. You will manage facilities, soft services, travel, vendor relationships, and event planning, while fostering collaboration across teams. Your leadership will ensure a productive, safe, and well-maintained workplace that aligns with KOKO’s operational goals and values. What You Will Do Coordinate internal communications, shared notices, and routine planning for smooth daily office operations. Oversee building maintenance services including housekeeping, security, hospitality, waste management, pest control, and landscaping. Manage the day-to-day operations of soft services to ensure a clean, safe, and well-maintained facility environment. Supervise housekeeping and janitorial staff, providing training and ensuring adherence to quality standards. Handle facilities-related tasks including infrastructure repairs, preventive maintenance, and vendor support. Create and maintain emergency preparedness plans for scenarios such as fire, natural disasters, or other emergencies. Manage operational budgets, including forecasting, reconciliation, and petty cash handling. Procurement processes, including vendor sourcing, purchase orders, AMC contracts, renewals, and service compliance. Manage vendor relationships, contracts, and performance metrics, while tracking trends and ensuring service level expectations are met. Organize office events, employee celebrations, and special occasions, including planning, budgeting, and execution. Plan and book employee travel, including transportation, hotel accommodation, travel insurance, and visa-related documentation. Maintain communication with employees during travel, offer timely assistance, and ensure vendor coordination. Keep accurate documentation, reconcile bills, and report travel and operational expenses to the finance team. What You Will Bring to KOKO A bachelor’s degree in Business Administration, Facilities Management, Operations, or a related field. 5+ years of experience in office operations, administration, or facilities management in a dynamic and fast-paced environment. Strong coordination and organizational skills with the ability to multitask and manage competing priorities. Practical experience in vendor negotiation, AMC contracts, procurement, and budget tracking. Proficiency in MS Office and administrative tools; familiarity with travel booking platforms and reporting systems. Solid understanding of housekeeping standards, safety regulations, and soft services management. Excellent communication and interpersonal skills to work across teams and support internal and external stakeholders. High level of ownership, attention to detail, and a proactive problem-solving mindset. Ability to handle sensitive information, manage emergencies, and maintain professionalism under pressure. A collaborative attitude with a commitment to maintaining a functional, safe, and employee-friendly workspace. What We Offer We believe that our people are critical for our ambitious growth plans in Kenya and beyond. We want to build an organization where people thrive, feel included, grow professionally, and enjoy having a high impact through their work. Competitive salary plus a quarterly cash bonus Annual compensation reviews - we reward great work Discounted health insurance with no-cost financing for you and your dependents (in Kenya) 21 days of annual leave plus public holidays plus examination leave Ongoing investment in you and your skills, incl. full access to over 5,000 online courses The right equipment for the job - a choice of MacBook, Windows, or Linux laptop
About KOKO Networks KOKO Networks is a venture-backed climate technology company with a team of 1,000+ staff across East Africa, India, and the United Kingdom. Our mission is to imagine and deliver technology that improves life in the world’s fastest growing markets. Our core lines of business are: KOKO Fuel, a clean, affordable, and renewable bioethanol household cooking solution delivered via a network of smart fuel ATMs and leveraging existing downstream liquid fuels infrastructure; and KOKO Climate, which retails the certified emissions reductions that are generated by transitioning households from deforestation-based charcoal and other dirty fuels to KOKO Fuel. In 2021, KOKO was selected as the world’s leading emerging markets climate technology solution by the Financial Times and the IFC, and, in 2022, KOKO received the Keeling Curve Prize for climate impact. Your Role As the Lead, Admin & HR at KOKO Networks, you will oversee and streamline administrative operations, ensuring seamless day-to-day functioning of the organization. You will manage facilities, soft services, travel, vendor relationships, and event planning, while fostering collaboration across teams. Your leadership will ensure a productive, safe, and well-maintained workplace that aligns with KOKO’s operational goals and values. What You Will Do Coordinate internal communications, shared notices, and routine planning for smooth daily office operations. Oversee building maintenance services including housekeeping, security, hospitality, waste management, pest control, and landscaping. Manage the day-to-day operations of soft services to ensure a clean, safe, and well-maintained facility environment. Supervise housekeeping and janitorial staff, providing training and ensuring adherence to quality standards. Handle facilities-related tasks including infrastructure repairs, preventive maintenance, and vendor support. Create and maintain emergency preparedness plans for scenarios such as fire, natural disasters, or other emergencies. Manage operational budgets, including forecasting, reconciliation, and petty cash handling. Procurement processes, including vendor sourcing, purchase orders, AMC contracts, renewals, and service compliance. Manage vendor relationships, contracts, and performance metrics, while tracking trends and ensuring service level expectations are met. Organize office events, employee celebrations, and special occasions, including planning, budgeting, and execution. Plan and book employee travel, including transportation, hotel accommodation, travel insurance, and visa-related documentation. Maintain communication with employees during travel, offer timely assistance, and ensure vendor coordination. Keep accurate documentation, reconcile bills, and report travel and operational expenses to the finance team. What You Will Bring to KOKO A bachelor’s degree in Business Administration, Facilities Management, Operations, or a related field. 5+ years of experience in office operations, administration, or facilities management in a dynamic and fast-paced environment. Strong coordination and organizational skills with the ability to multitask and manage competing priorities. Practical experience in vendor negotiation, AMC contracts, procurement, and budget tracking. Proficiency in MS Office and administrative tools; familiarity with travel booking platforms and reporting systems. Solid understanding of housekeeping standards, safety regulations, and soft services management. Excellent communication and interpersonal skills to work across teams and support internal and external stakeholders. High level of ownership, attention to detail, and a proactive problem-solving mindset. Ability to handle sensitive information, manage emergencies, and maintain professionalism under pressure. A collaborative attitude with a commitment to maintaining a functional, safe, and employee-friendly workspace. What We Offer We believe that our people are critical for our ambitious growth plans in Kenya and beyond. We want to build an organization where people thrive, feel included, grow professionally, and enjoy having a high impact through their work. Competitive salary plus a quarterly cash bonus Annual compensation reviews - we reward great work Discounted health insurance with no-cost financing for you and your dependents (in Kenya) 21 days of annual leave plus public holidays plus examination leave Ongoing investment in you and your skills, incl. full access to over 5,000 online courses The right equipment for the job - a choice of MacBook, Windows, or Linux laptop
About KOKO Networks KOKO Networks is a venture-backed climate technology company with a team of 1,000+ staff across East Africa, India, and the United Kingdom. Our mission is to imagine and deliver technology that improves life in the world’s fastest growing markets. Our core lines of business are: KOKO Fuel, a clean, affordable, and renewable bioethanol household cooking solution delivered via a network of smart fuel ATMs and leveraging existing downstream liquid fuels infrastructure; and KOKO Climate, which retails the certified emissions reductions that are generated by transitioning households from deforestation-based charcoal and other dirty fuels to KOKO Fuel. In 2021, KOKO was selected as the world’s leading emerging markets climate technology solution by the Financial Times and the IFC, and, in 2022, KOKO received the Keeling Curve Prize for climate impact. Your Role As the Lead, Admin & HR at KOKO Networks, you will oversee and streamline administrative operations, ensuring seamless day-to-day functioning of the organization. You will manage facilities, soft services, travel, vendor relationships, and event planning, while fostering collaboration across teams. Your leadership will ensure a productive, safe, and well-maintained workplace that aligns with KOKO’s operational goals and values What You Will Do Coordinate internal communications, shared notices, and routine planning for smooth daily office operations Oversee building maintenance services including housekeeping, security, hospitality, waste management, pest control, and landscaping Manage the day-to-day operations of soft services to ensure a clean, safe, and well-maintained facility environment Supervise housekeeping and janitorial staff, providing training and ensuring adherence to quality standards Handle facilities-related tasks including infrastructure repairs, preventive maintenance, and vendor support Create and maintain emergency preparedness plans for scenarios such as fire, natural disasters, or other emergencies Manage operational budgets, including forecasting, reconciliation, and petty cash handling Procurement processes, including vendor sourcing, purchase orders, AMC contracts, renewals, and service compliance Manage vendor relationships, contracts, and performance metrics, while tracking trends and ensuring service level expectations are met Organize office events, employee celebrations, and special occasions, including planning, budgeting, and execution Plan and book employee travel, including transportation, hotel accommodation, travel insurance, and visa-related documentation Maintain communication with employees during travel, offer timely assistance, and ensure vendor coordination Keep accurate documentation, reconcile bills, and report travel and operational expenses to the finance team What You Will Bring To KOKO A bachelor’s degree in Business Administration, Facilities Management, Operations, or a related field 5+ years of experience in office operations, administration, or facilities management in a dynamic and fast-paced environment Strong coordination and organizational skills with the ability to multitask and manage competing priorities Practical experience in vendor negotiation, AMC contracts, procurement, and budget tracking Proficiency in MS Office and administrative tools; familiarity with travel booking platforms and reporting systems Solid understanding of housekeeping standards, safety regulations, and soft services management Excellent communication and interpersonal skills to work across teams and support internal and external stakeholders High level of ownership, attention to detail, and a proactive problem-solving mindset Ability to handle sensitive information, manage emergencies, and maintain professionalism under pressure A collaborative attitude with a commitment to maintaining a functional, safe, and employee-friendly workspace What We Offer We believe that our people are critical for our ambitious growth plans in Kenya and beyond. We want to build an organization where people thrive, feel included, grow professionally, and enjoy having a high impact through their work. Competitive salary plus a quarterly cash bonus Annual compensation reviews - we reward great work Discounted health insurance with no-cost financing for you and your dependents (in Kenya) 21 days of annual leave plus public holidays plus examination leave Ongoing investment in you and your skills, incl. full access to over 5,000 online courses The right equipment for the job - a choice of MacBook, Windows, or Linux laptop
About KOKO NetworksKOKO Networks is a venture-backed climate technology company with a team of 1,000+ staff across East Africa, India, and the United Kingdom. Our mission is to imagine and deliver technology that improves life in the world’s fastest growing markets. Our core lines of business are: KOKO Fuel, a clean, affordable, and renewable bioethanol household cooking solution delivered via a network of smart fuel ATMs and leveraging existing downstream liquid fuels infrastructure; and KOKO Climate, which retails the certified emissions reductions that are generated by transitioning households from deforestation-based charcoal and other dirty fuels to KOKO Fuel. In 2021, KOKO was selected as the world’s leading emerging markets climate technology solution by the Financial Times and the IFC, and, in 2022, KOKO received the Keeling Curve Prize for climate impact. Your Role As KOKO grows within and outside Kenya, our team is looking for Test Engineers with a strong understanding of complex distributed systems and a demonstrated ability to effectively test and troubleshoot them In this position you will work collaboratively with engineering team members to build productive working relationships and collaborate with cross-functional teams to meet KOKO’s quality commitments to its customers. KOKO’s suite of products spans multiple technical domains and disciplines in software and hardware, and so experience in end-to-end systems thinking across distributed components is key for this role What You Will Do Review requirements, specifications and technical design documents to provide timely and meaningful feedback Develop deep product and domain knowledge of KOKO’s systems Liaise with internal teams (e.g. developers and product managers) to identify system requirements and create detailed, comprehensive and well-structured test plans and test cases Estimate, prioritize, plan and coordinate testing activities Design, develop and execute automation scripts using automation tools Identify, record, document thoroughly and track bugs through to closure Perform thorough regression testing when bugs are resolved Develop and apply testing processes for new and existing products to improve on their quality and functionality Monitor debugging process results Work with the development team to provide inputs to fix issues and possible solutions to problems Participate with the entire team in setting the quality standards for the product Contribute to reviewing and defining QA processes Provide training, guidance, feedback, and coaching to testing team members Collaborate with appropriate resources on defects/issues and timelines to ensure timely delivery of releases Track quality assurance metrics, like defect densities and open defect counts Stay up-to-date with new testing tools and test strategies What You Will Bring To KOKO At least 8+ years of relevant experience in manual and automation testing Experience in creating test plans and test scenarios Experience in BDD tools like Cucumber with web testing frameworks like Selenium Experience in mobile app testing tools like Firebase Test Lab or Appium is preferred Excellent communication and interpersonal skills Hands on programming skills in any one of Java, Python or JavaScript Experience in testing REST APIs Knowledge of database architectures and data models used in the relevant product Experience working with Performance and load testing tools such as JMeter, Gatling or equivalent is a plus Demonstrate problem solving and innovation ability Proficiency in multi-tasking Strong teamwork focus and the ability to foster collaboration within and across teams What We Offer We believe that our people are critical for our ambitious growth plans in Kenya and beyond. We want to build an organization where people thrive, feel included, grow professionally, and enjoy having a high impact through their work Competitive salary plus a quarterly cash bonus Annual compensation reviews - we reward great work Discounted health insurance with no-cost financing for you and your dependents (in Kenya) 21 days of annual leave plus public holidays plus examination leave Ongoing investment in you and your skills, incl. full access to over 5,000 online courses The right equipment for the job - a choice of MacBook, Windows, or Linux laptop