50 Reviews in Klook Travel Technology Limited
s
santhosh kumar
I suffered badly due to klook. i bought klook singapore pass with 8 standard activities in reference number UPY676142 where i could select from 35 activities. Klook suddenly removed singapore zoo, river wonders and bird paradise from the …
j
jackson K
klook is FINE PRINT company. the ticket need can't be used and need to wait 1 hour before using. its better to buy ticket on the spot at attraction then using online platforms unless you want to be a lawyer reading their fine prints
C
Clemen
Your customer service live chat takes 12 hours to get back to me, when I was already asleep. Can you imagine if I had an urgent request to confirm or amend my bookings through your platform? …
F
Frederick Ong
Booking experience with klook is so bad it is embarrassing for the company, as validated by the slew of 1 star reviews on google. Pretty sure the lop-sides skew of 5 star reviews with minimal to no 2-4 star reviews is a suspicious …
A
Alex G
Bought tickets for an exhibition on their app. Paid in full and was informed that the booking cannot be cancelled. And yet there is a 24 to 48hr wait where you are in limbo, waiting for your booking to be confirmed. …
K
Kaelynn Ang
I totally agree with the negative comments about their service recovery. When speaking to the CS , they were nothing but patronising. “Please wait for 3-5 minutes for me to check.” Then, this person just proceeds to end the chat without any …
M
Ms M
Really poor experience. Poor company ethics which reflect in their policies for purchases. …
J
Joanne T
We did not make it to the tour as klook operator gave us the wrong timing and decided to be irresponsible about it. Do not book your tours on klook or risk ruining your day like us. Specifically confirm with klook operator for the time of …
P
Phin1970
Due to a change to my travelling plans, I emailed support@klook.com for assistance. …
K
Khei Luun
On my first booking with Klook, I booked a car rental. But the car rental company did not accept the Klook voucher. It ended up with me paying more than what I had expected. I asked Klook for a refund as their voucher was useless, but they …