50 Reviews in Klook Travel Technology Limited
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Kok Leong Ong
Be aware of Klook's upgrade for tour package insurance.
Bought a tour package and upgraded it with Klook's insurance. Wanted to change …
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Vivien
I made a booking under a credit card 20% promotion and keyed in a promo code, but the discount did not appear. When I tried keying in again, it says the promo code had been redeemed. So I made payment, thinking that the discount will be …
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Fairy Tail
That weather satisfactory insurance is a pure scam. While you are qualified and provide proven data to claim it, they just reject it and you have no way to appeal or do anything about it.
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Anastasia Wen
Not sure how Klook maintains a 4.5-star rating when so many recent reviews are 1-star. After browsing through other reviews, I noticed many cases similar to mine—it really feels like Klook is running a scam, with terms and conditions …
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Ramya Srinivasan
I had the exact same experience as some people have mentioned here. Singapore zoo, bird paradise and river wonders were removed suddenly. That too after the first booking was done so that we cannot get a refund. A bunch of lies strung together in the name of a pass. Not Klook. Rather, Crook.
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Anthony Fielding
Hired a car and a driver , Philip Teo, for the day. Philip was amazing, kind, courteous full of great information and Energy. For the five of us definitely added the plus plus to the trip
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Kendrick Gwee
I booked a day tour through Klook with the tour operated by MyProGuide, and the entire experience was nothing short of frustrating and disappointing. When I made the booking, the tour start time was clearly stated as 9:45 AM. I planned my …
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Sarah Goh
I have booked a cruise through klook but until now still pending confirmation. On their app they put instant confirmation but it has been 5 days since my booking but until now there is no confirmation. I tried talking to the customer …
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Rainy Lim
The contact number is not in used. My friend helped me to book tickets from Klook, payment has been made and it's been 4 days we still didn't receive the tickets. The chatbot standard reply is to wait, and pretty useless. No hotline to speak with human. It's frustrating not knowing what happens to the money we paid.
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Raphael Marc Rafael
I booked 6 seats to Wicked on 31-Mar-2025, paid it an received a payment confirmation email from klook, stating confirmation email to be sent out in 48 hours. Klook requested for another 48 hours, and another. After more than a week and 5 …