Job Summary: We are seeking an experienced Restaurant Manager to oversee the day-to-day operations of our high-energy bar, pub, and restaurant in Koramangala, Bangalore. The ideal candidate will have a strong background in staff management, customer acquisition, and revenue growth within Bangalore’s competitive hospitality industry. You will be responsible for enhancing service standards, optimizing staff performance, and driving footfall through innovative strategies while ensuring seamless operations. Key Responsibilities: 1. Staff Management & Training - Recruit, train, and supervise service staff (servers, bartenders, hosts, kitchen staff) to ensure high performance. - Conduct regular training on customer service, upselling, and hospitality best practices. - Monitor staff productivity, resolve conflicts, and maintain a positive work environment. - Schedule shifts efficiently to ensure optimal staffing during peak hours. 2. Customer Experience & Footfall Growth - Develop and implement strategies to attract and retain customers (events, promotions, loyalty programs). - Ensure exceptional guest experience by maintaining high service standards. - Handle customer complaints professionally and implement feedback for improvement. - Collaborate with marketing teams for social media promotions, influencer collaborations, and local partnerships to boost visibility. 3. Operational Excellence - Oversee daily operations, including inventory management, supply chain, and vendor relations. - Ensure compliance with health, safety, and licensing regulations (FSSAI, excise laws, fire safety). - Monitor cost control, pricing strategies, and profitability to maximize revenue. - Conduct regular audits for quality control, hygiene, and service efficiency. 4. Sales & Revenue Optimization - Analyze sales trends and implement upselling techniques (beverage programs, special menus). - Work closely with the kitchen and bar teams to curate high-margin offerings. - Develop happy hours, themed nights, and weekend specials to drive traffic. Required Skills & Qualifications: - 2+ years of operations management experience in bars, pubs, or restaurants (Koramangala/Bangalore experience preferred). - Strong understanding of Bangalore’s nightlife & dining trends. - Excellent leadership skills with the ability to manage and motivate a diverse team. - Proven track record in increasing footfall and revenue through innovative strategies. - Knowledge of POS systems, inventory software, and restaurant management tools. - Ability to work under pressure in a fast-paced, high-volume environment. Preferred Qualifications: - Existing network with local suppliers, influencers, and event organizers in Bangalore. - Experience in launching or scaling F&B outlets in competitive markets. Why Join Us? - Opportunity to lead a premium bar/pub/restaurant in Koramangala’s vibrant scene. - Competitive salary + performance incentives. - Dynamic work environment with growth opportunities. If you have a passion for hospitality, a knack for bringing in crowds, and experience managing high-energy venues, we’d love to hear from you!
Core Responsibilities: Mixing and Serving Drinks: Preparing drinks according to standard recipes or customer requests, including alcoholic and non-alcoholic beverages. Customer Interaction: Greeting guests, taking orders, providing recommendations, and ensuring a positive and engaging experience. Bar Maintenance: Maintaining a clean and organized bar area, including restocking supplies, cleaning glassware, and ensuring proper storage of ingredients. Inventory Management: Monitoring inventory levels, ordering supplies, and managing stock rotation. Safety and Compliance: Adhering to all relevant food and beverage regulations, including checking IDs to verify legal drinking age, and monitoring customer behavior for intoxication. Additional Responsibilities Upselling and Recommendations: Suggesting drinks and food items to increase sales and enhance customer experience. Training and Mentoring: In some cases, bartenders may be responsible for training new staff or mentoring junior bartenders. Opening and Closing Duties: Some bartenders may be responsible for opening or closing the bar, including setting up the bar area, managing inventory, and ensuring the bar is secure at the end of the shift. Event Support: Bartenders may be involved in preparing drinks for special events or catering services. Essential Skills and Qualities: Customer Service: Excellent communication and interpersonal skills, with the ability to engage with customers and build rapport. Product Knowledge: A strong understanding of alcoholic and non-alcoholic beverages, mixology techniques, and drink recipes. Multitasking and Organization: The ability to manage multiple tasks simultaneously, prioritize responsibilities, and maintain a clean and organized workspace. Physical Stamina: The ability to stand for extended periods and handle the physical demands of a fast-paced bar environment. Adaptability and Problem-Solving: The ability to adapt to changing situations, handle customer requests, and address unexpected issues effectively. Work Environment: Bartenders typically work in bars, restaurants, hotels, and other venues that serve alcoholic beverages. They may work evenings, weekends, and holidays, and often work in a fast-paced, social environment.
Key Responsibilities: Cleaning and Maintenance: Stewards ensure dining and service areas are clean, sanitized, and well-maintained. This includes cleaning tables, sweeping, mopping, and maintaining restrooms and public spaces. Customer Service: They greet guests, guide them to tables, assist with seating, and provide basic information about the establishment. Food and Beverage Service: Stewards assist servers by stocking stations, clearing tables, and ensuring the smooth flow of service. Crowd Management: In event settings, stewards may be involved in crowd control, directing guests, and ensuring safety. Security and Safety: Stewards may be responsible for identifying and reporting hazards, monitoring for potential problems, and ensuring the safety of guests and staff. Skills and Requirements: Customer Service Skills: Stewards need to be friendly, courteous, and attentive to guest needs. Physical Stamina: The job often requires standing for long periods, lifting, and carrying items. Attention to Detail: Maintaining cleanliness and ensuring smooth operations requires attention to detail. Teamwork: Stewards often work as part of a team, requiring good communication and collaboration skills. Flexibility: They may need to work shifts, including evenings, weekends, and holidays. Communication Skills: Clear and effective communication is essential for interacting with guests and other staff.