Company Description Kintsugi Hospitality Advisory is a consulting firm focused on enhancing service design & quality, operational efficiency, and guest satisfaction in the hospitality and service sectors. Our approach utilizes data-driven insights from guest reviews, along with on-ground interviews and operational audits. Additionally, we promote Regenerative Hospitality to give back to communities and improve the relationship of the hospitality sector with the environment. A large part of our operations involves training staff of our client establishments, in order to ensure that they have the adequate soft skills, along with the right skills to provide the highest quality of service. Role Description This is a part-time remote role for a Training Program Designer, who will be responsible for designing and compiling training material, to create instructional videos. Additionally, the role involves creating a system of KPIs to analyse the effectiveness of training and development initiatives. Qualifications Training Program Design, Instructional Design, and Learning Management skills Strong communication and organizational skills Ability to work independently and remotely Experience in the hospitality industry is a plus Bachelor's degree in Education, Human Resources, or a related field is preferred Leverage of AI is acceptable
Recruiting on behalf of a corporate establishment based in Chennai, Tamil Nadu, India Role Description This is a full-time, on-site role as a Food & Beverage Manager located in Chennai. The selected candidate will oversee the daily operations of the food and beverage department, ensuring high-quality service and customer satisfaction. Key responsibilities include maintaining food safety standards, managing staff training, coordinating budgets, and ensuring seamless service operations. Additional duties involve monitoring inventory, implementing SOPs, and collaborating with management to develop strategies that enhance employee experience and profitability. Qualifications Strong expertise in Food Service and Food & Beverage operations Excellent Customer Service and Training skills to ensure high-quality guest experiences and staff development Experience in Budgeting and financial planning for food and beverage operations Proactive leadership, decision-making capabilities, and team management skills Knowledge of food safety regulations, hygiene practices, and compliance standards Bachelor’s degree in Hospitality Management or a related field is preferred Proficiency in operational and reporting tools within the hospitality sector Accommodation: Not Provided Meals: Provided on-site Transport Services: Provided (To & From the office only) Expectation to Travel: Nil Salary offer: 14 LPA