Job Title: HR Executive Location: Shela,Ahmedabad Experience: 1–3 years (preferred) Jo Summary: We are seeking a proactive and dynamic HR Executive to join our Human Resources team. The ideal candidate will be responsible for handling a wide range of HR functions including recruitment, onboarding, employee documentation, attendance management, payroll coordination, and employee engagement initiatives. This role requires strong organizational skills, attention to detail, and the ability to effectively communicate across all levels of the organization. Key Responsibilities:Recruitment & Hiring Assist in end-to-end recruitment processes: sourcing, screening, scheduling interviews, and follow-ups. Coordinate with department heads to understand hiring requirements. Manage job postings on various platforms and maintain recruitment trackers. Onboarding & Induction Prepare offer letters and employment contracts. Conduct employee induction sessions and onboarding activities. Ensure timely collection and verification of employee documents. HR Generalist Activities Maintain and update employee records in HRIS or internal systems. Handle queries related to HR policies, leaves, and other employee concerns. Employee Engagement Plan and organize engagement initiatives, events, and celebrations. Attendance & Payroll Support Monitor employee attendance and leave records. Coordinate with the finance team for monthly payroll inputs. Ensure timely and accurate payroll processing support. Administrative Tasks Manage office administration activities such as stationery, IDs, access cards, etc. Maintain employee files and ensure proper documentation and compliance. Required Skills & Qualifications: Bachelor's degree in Human Resources, Business Administration, or related field. 1–3 years of experience in HR operations or generalist role. Familiarity with HR software, MS Office (especially Excel), and HRIS systems. Excellent verbal and written communication skills. Strong organizational and multitasking abilities. Job Types: Full-time, Permanent Pay: Up to ₹30,000.00 per month Benefits: Health insurance Leave encashment Paid sick time Provident Fund Schedule: Day shift Experience: Human resources management: 1 year (Preferred) Language: English (Preferred) Work Location: In person Expected Start Date: 01/07/2025

Job Summary: We are looking for a motivated and detail-oriented Quality Analyst & Trainer to support our BPO operations. The ideal candidate will be responsible for auditing calls, providing actionable feedback, and conducting training sessions for new joiners. This dual role plays a key part in ensuring service quality, improving performance, and equipping employees with the skills and knowledge required to excel in their roles. Key Responsibilities: Quality Analysis Listen to and audit calls to assess quality, adherence to scripts, compliance, and customer handling. Identify process gaps and areas for improvement. Share detailed and constructive feedback with agents and team leaders. Maintain QA scorecards and performance trackers. Coordinate with operations to address recurring quality issues. Training & Development Conduct induction and process training for new joiners. Deliver refresher training sessions and upskill existing staff as needed. Develop training materials, manuals, and presentations tailored to process requirements. Evaluate training effectiveness through assessments and feedback. Keep track of trainee performance during and post-training. Collaboration & Reporting Work closely with Team Leaders, QA, and Ops teams to maintain quality standards. Provide regular reports on QA scores, training outcomes, and improvement plans. Assist in developing and implementing quality and training strategies aligned with business goals. Required Skills & Qualifications: Graduate in any discipline. 1–3 years of experience in Quality Analysis and/or Training in a BPO setup. Excellent verbal and written communication skills. Strong understanding of call center metrics, quality frameworks, and training methodologies. Proficient in MS Office (Word, Excel, PowerPoint). Ability to manage time effectively and work in a fast-paced environment. Preferred Attributes: Good listening and observation skills. Confident presenter and facilitator. Positive attitude with a passion for coaching and mentoring. Flexible to work in different shifts if required. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Health insurance Leave encashment Paid sick time Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person Speak with the employer +91 6351036644

Job Title: Lead Generation Executive (USA, Australia and UK Shift)* *Company:* Key Carrier Management Service Private Limited *Location:* Ahmedabad (Work from Office) *Salary:* Up to ₹40,000/month + Incentives *Shift:* Rotational (USA, Australia and UK Time Zones) *Experience:* Fresher to 2 years (preferred) *About the Role:* We are looking for passionate and proactive *Lead Generation Executives* to support our international business development efforts. In this role, you will be responsible for generating leads, connecting with potential clients, and scheduling appointments for accounting and professional services in the *USA, Australia and UK*. *Key Responsibilities:* •⁠ ⁠Generate quality leads using LinkedIn, cold calling, and email outreach •⁠ ⁠Connect with prospects and schedule discovery calls or demos •⁠ ⁠Use CRM tools (like Zoho or HubSpot) to manage and track leads •⁠ ⁠Write professional emails and follow-ups •⁠ ⁠Collaborate with internal teams to ensure a smooth client onboarding process •⁠ ⁠Communicate effectively with international clients *Required Skills:* •⁠ ⁠✅ Fluent in English (verbal & written) •⁠ ⁠✅ Strong cold calling & follow-up communication skills •⁠ ⁠✅ Familiarity with LinkedIn & lead generation tools •⁠ ⁠✅ Proficient in MS Excel & Google Sheets •⁠ ⁠✅ Good email drafting skills & etiquette •⁠ ⁠✅ Knowledge of CRM tools like Zoho or HubSpot (preferred) •⁠ ⁠✅ Basic understanding of accounting services (preferred) •⁠ ⁠✅ Ability to communicate with international clients confidently Job Types: Full-time, Permanent, Fresher Pay: ₹25,000.00 - ₹40,000.00 per month Benefits: Leave encashment Schedule: Rotational shift UK shift US shift Work Location: In person