Key Account Executive - Pathology & Diagnostics

As a Customer Care & Inside (Tele) Sales Executive at TopLabsBazaar.com, a fast-growing healthcare platform connecting patients with India's leading NABL-certified pathology and radiology labs, your role will involve the following key responsibilities: - Handling incoming and outgoing calls related to pathology services and packages. - Explaining tests, health check-up packages, and ongoing offers to patients. - Understanding customer needs and suggesting suitable pathology packages. - Promoting and selling diagnostic test packages to new and existing customers. - Maintaining professional and empathetic communication with patients. - Accurately recording patient details, bookings, and inquiries in the system. - Following up with interested customers to ensure conversions. - Coordinating with internal teams for phlebotomy scheduling and sample collection. - Achieving daily and monthly sales targets. - Handling customer feedback and service-related queries effectively. Qualifications Required: - Minimum qualification: Graduate (Any stream) - Excellent communication skills in English, Hindi, and Marathi. - Strong sales and convincing ability with a customer-first attitude. - Prior experience in pathology, healthcare, Telecalling, or customer service preferred. - Basic knowledge of MS Excel, Google Sheets, and CRM software. - Positive attitude, self-motivation, and target-oriented approach. Joining this dynamic and fast-paced environment will allow you to work directly with the core leadership on brand and business growth, gain hands-on exposure to corporate and healthcare marketing, and be part of an innovative-driven culture. Location: Pune, Maharashtra Job Type: Full-time | On-site,