Key Responsibilities: 1. Sales: Meet and exceed sales targets by effectively showcasing products, identifying customer needs, and presenting solutions. 2. Customer Service: Provide exceptional customer service, responding to queries, and resolving issues promptly. 3. Product Knowledge: Develop in-depth knowledge of handcrafted products, including features, benefits, and craftsmanship. 4. Store Representation: Maintain a clean, organized, and visually appealing store environment. 5. Customer Engagement: Build relationships with customers, encourage repeat business, and gather feedback. 6. Sales Strategies: Identify opportunities to upsell and cross-sell products, and implement effective sales strategies. 7. Team Collaboration: Work with the store team to achieve sales goals, share best practices, and support each other. Requirements: 1. Experience: Prior sales experience, preferably in retail or a similar industry. 2. Communication Skills: Excellent verbal and written communication skills. 3. Product Knowledge: Basic knowledge of handcrafted products or willingness to learn. 4. Sales Orientation: Strong sales skills, with a focus on customer needs and solutions. 5. Team Player: Ability to work collaboratively with the store team.
We are looking for a proactive and well-organized individual who can handle incoming and outgoing calls professionally, manage documentation efficiently, and operate a computer with confidence. The ideal candidate should have excellent communication skills, attention to detail, and the ability to multitask effectively. Key Responsibilities:Answer and make phone calls in a professional and courteous manner. Handle customer inquiries and route calls to the appropriate department or person. Maintain and update company records, files, and documentation (both physical and digital). Draft, type, and format letters, reports, and other official documents. Perform data entry and maintain databases accurately. Coordinate with internal teams to ensure smooth workflow. Organize and maintain office files for easy retrieval. Assist in day-to-day administrative tasks as assigned.