Katzion

be the be ,and,the About the job Hi there If you are reading this then you are on an exciting, daunting, fun, hard (or all combined) journey to find the perfect new career. We at Katzion don't think work is the most important part of your life, but let's be honest, we spend far too much time in it not to enjoy it. We make our hiring decisions based on experience, skills, and passion to make an impact. We don't expect individuals to be perfect, and we don't believe in unicorns - although that would be very cool. We also know that time is precious, so we better get into it, so we do not take up too much of yours. THE ROLE Our Salesforce Team is growing rapidly, and we are looking for passionate Salesforce Technical Leads to join our global team (7 offices) of rock stars and help take our organization to the next level. We are looking for a skilled Salesforce QA Engineer to join our team. The ideal candidate will have a deep understanding of Salesforce, strong analytical skills, and should be proficient in Japanese language. You will be responsible for developing and executing test plans, identifying defects, and working closely with the development team to ensure that our Salesforce solutions meet the highest standards of quality. The role is a permanent position based in India be Responsibilities Test Planning & Execution: Develop, document, and execute test cases and test scripts for Salesforce applications. Ensure comprehensive test coverage by analyzing business requirements and technical specifications. Perform functional, integration, regression, and user acceptance testing. Defect Management: Identify, document, and track defects using [your preferred bug tracking tool]. Collaborate with developers and business analysts to resolve issues. Conduct retesting to confirm defect resolution. Automation: Design and implement automated test scripts using tools such as Selenium, JUnit, or others. Maintain and update existing automation scripts to ensure coverage of new features. Quality Assurance Process: Participate in requirements review meetings and provide feedback on testability. Work closely with the development team to ensure timely delivery of high-quality software. Contribute to continuous improvement initiatives within the QA team. Documentation: Create and maintain detailed test plans, test cases, and test scripts. Prepare test summary reports and metrics to track testing progress and outcomes. Qualifications: 1 to 5 years of experience in QA testing with at least 1 years focused on Salesforce. Strong understanding of Salesforce platform, including Sales Cloud, Service Cloud, and custom applications. Experience with QA methodologies, tools, and processes. Hands-on experience with test automation tools (e.g., Selenium, JUnit, or similar). Familiarity with Apex, Visualforce, and Lightning Web Components (LWC) is a plus. Excellent analytical and problem-solving skills. Strong communication skills and ability to work collaboratively with cross-functional teams. Salesforce certifications (e.g., Salesforce Certified Administrator, Salesforce Certified Platform App Builder) are a plus.

About the job Hi there If you are reading this then you are on an exciting, daunting, fun, hard (or all combined) journey to find the perfect new career. We at Katzion don't think work is the most important part of your life, but let's be honest, we spend far too much time in it not to enjoy it. We make our hiring decisions based on experience, skills, and passion to make an impact. We don't expect individuals to be perfect, and we don't believe in unicorns - although that would be very cool. We also know that time is precious, so we better get into it, so we do not take up too much of yours. THE ROLE Our Salesforce Team is growing rapidly, and we are looking for an experienced Salesforce QA Lead to join our global team (7 offices) of rock stars and help take our organization to the next level. Proficient in both functional and technical aspects of Salesforce and capable of leading a QA team to deliver high-quality solutions. The ideal candidate will have hands-on experience in Salesforce testing (Sales Cloud, Service Cloud, custom applications), and team management with strong communication skills to interact effectively with stakeholders. You will be responsible for planning, managing, and executing QA activities, mentoring team members, driving quality improvements, and ensuring transparent reporting of testing progress and metrics. The role is a permanent position based in India Responsibilities Test Strategy, Planning & Execution Lead the planning, creation, and execution of test strategies, test plans, and test cases for Salesforce applications. Ensure comprehensive test coverage by analysing business requirements and technical specifications. Oversee functional, integration, regression, and user acceptance testing activities along with hands-on. Test Planning & Execution: Develop, document, and execute test cases and test scripts for Salesforce applications. Ensure comprehensive test coverage by analyzing business requirements and technical specifications. Perform functional, integration, regression, and user acceptance testing. Team Leadership & Coordination Manage and mentor the QA team, ensuring alignment with project goals and timelines. Allocate tasks, track progress, and ensure timely delivery of testing deliverables. Foster collaboration between QA, development, and business teams to resolve issues effectively. Defect & Quality Management Oversee the defect lifecycle, ensuring proper logging, prioritization, and closure using organization standards & processes. Drive quality improvements and process enhancements identified in the project. Automation Guide the team in identifying Regression suitable for automation and build test scripts using tools like Selenium, Playwright, or others. Maintain and optimize existing automation suites to improve efficiency. Reporting & Communication Prepare QA metrics and progress updates to senior management. Communicate effectively with cross-functional teams and stakeholders to ensure alignment and transparency. Documentation: Create and maintain detailed test plans, test cases, and test scripts. Prepare test summary reports and metrics to track testing progress and outcomes. Qualifications: 6+ years of QA experience, including at least 3 years in Salesforce testing. Strong functional and technical knowledge of the Salesforce platform (Sales Cloud, Service Cloud, custom applications, Experience cloud). Experience testing integration tools like Mulesoft or Boomi. Hands-on experience with QA methodologies, test planning, and defect management tools. Hands-on experience with API Testing using Postman/ swagger or any other tool. Automation experience with tools such as Selenium, JUnit, or similar. Familiarity with Apex, Visualforce, and Lightning Web Components (LWC) is highly desirable. Proven experience in leading QA teams, managing workloads, and delivering on timelines. Excellent analytical, problem-solving, and decision-making skills. Fluent and effective communication skills, capable of managing discussions with stakeholders and reporting to leadership. Salesforce certifications (e.g., Salesforce Administrator, Platform App Builder) are a strong plus.

Job Summary:We are seeking a Salesforce Developer with 46 years of hands-on experience to join our team. The ideal candidate will have strong development expertise across Salesforce Experience Cloud and Sales Cloud, with proven skills in Lightning Web Components (LWC), Apex programming, and integrations using REST/SOAP APIs. This role requires a solid understanding of declarative and programmatic development, site-building in Experience Cloud, and backend connectivity with external systems. The developer will be responsible for delivering scalable, maintainable, and secure Salesforce solutions that align with enterprise architecture standards and business objectives.Responsibilities: Design, develop, and implement scalable solutions using Salesforce Experience Cloud and Sales Cloud. Develop custom components using Lightning Web Components (LWC) and Apex. Build and consume REST/SOAP APIs to support system integrations. Configure and customize standard Salesforce features and functionality to meet business requirements. Perform unit testing and participate in code reviews to ensure code quality and maintainability. Work closely with functional consultants, architects, and QA teams to deliver secure, performant solutions. Create and maintain technical documentation as per project standards. Required Skills 4–6 years hands-on development experience on Salesforce platform. Proficient in Lightning Web Components, Apex classes, triggers, and Visualforce. Strong working knowledge of Salesforce Experience Cloud site development. Solid experience with Sales Cloud configuration and customizations. Expertise in integrating Salesforce with external systems using REST/SOAP APIs and named credentials. Familiarity with custom metadata types, asynchronous processing (Batch, Queueable, Future), and platform events. Qualifications: Bachelor’s degree in computer science, Information Technology. Salesforce Platform Developer I certification (mandatory); Platform Developer II preferred. Experience with DevOps tools (e.g., Gearset, Copado) and version control (e.g., Git). Understanding of security best practices and Salesforce governor limits. Exposure to agile delivery methodologies and Jira-based sprint management.

Job description . THE ROLE We are looking for a passionate Project Manager/Scrum Master to join our global team (7 offices) of rock stars and help take our organisation to the next level. This role will see you manage the design, build and delivery of intelligent and robust solutions for Katzions clients. You will be accountable for the overall successful execution of a project or support contract from initiation through Go Live. You will lead functional and technical requirements sessions, act as a liaison between clients and Katzion's internal development staff, architect and document solutions, and develop interfaces between client side business and technology platformsand other systems. This role is both client facing and team leading. Our team is looking for a self-driven individual with a “get it done” mentality that has a passion for helping organisations solve complex business and technology problems. RESPONSIBILITIES Project Management Leverage the appropriate project delivery methodology (Agile/Waterfall) to manage project teams consisting of business and technical resources. Oversee multiple client projects through all phases of the project lifecycle (sales, planning, design, implementation, testing, deployment, and support) Manage, coordinate, and delegate work of project development teams Use your management and leadership capabilities to successfully execute project plans across multiple projects, developing and managing project timelines and governance plans, project schedules, design documents and success criteria, project milestones, reporting and budgets. Identify strategic and tactical opportunities to drive client value across multiple projects. Identify and manage cross project interdependencies. Act as point of escalation for project issues. Proactively identify potential at risk deliverables and intervene with remediate activity plans. Provide mentoring and coaching for project delivery team members. To support the interview and recruitment process for new team members ensuring fir to Katzion culture, work practices and appropriate skill profiles. Take responsibility for the risk profile across all projects within remit. Support pre/post sale processes and associated activities. Drive the initiative/project estimation processes. Project Delivery Translate client functional business requirements into a well-architected client solution, leveraging best practices and technology platform & products, and minimising the need for custom development. Propose, design, and implement solutions/upgrades, enhancements to solve client business needs Document client business requirements and ensure all have been satisfied through the implementation Demonstrate solution functionality to business stakeholders as needed Design and lead the execution of test plans and end-user acceptance testing to ensure a quality solution is delivered Present solution options to customer, evaluating the pros and cons of declarative configuration against code and customisation Participate in training content development and Administrator and end-user training delivery Conduct end user training for the solution and provide necessary implementation documentation Meaningfully contribute to the continual improvement of the Katzion delivery operating model . Work cross-functionally to determine the best resource utilisation plans to satisfy client solution objectives. Customer Liaison Work with clients to develop solution value propositions across multiple deliveries and projects. Support engagement managers business development objectives by taking operational level ownership for the development of repeat and new business opportunities with client base. Build and maintain trusted advisor relationships with new and existing clients Collaborate with clients to analyse business requirements, design platform solutions, and manage projects. Effectively manage all aspects of projects and client communications including customer expectations, scope, timeline, resources, and budget through regular project status meetings with customers utilising project burn reports and status reports. Facilitate interactive design sessions with business and technical stakeholders to understand business processes and related functional and technical requirement detail. SoW/ Scope/ Change Requests Ensure delivery per SOW, identifying deviations from requirements and assumptions and raise change orders as needed. Identify additional effort and incremental scope items,perform impact analysis for scope change requests, document changes to requirements, configuration, and data mapping, and create and discuss a plan for additional effort with customer (Change Request or Future Phase) Develop detailed implementation estimates and plans for all phases of the delivery lifecycle, including development, testing, training, communication, deployment, and post-production support Team Management Guides and coaches the Scrum Team on how to use Agile practices and principles to deliver high-quality products and services to our customers. Gets team to a high-performing level by recognizing areas of strength and improvement and employing appropriate coaching and development techniques. Responsible for ensuring Scrum is understood and the team adheres to Scrum theory, practice, and guidelines. Coaches the Scrum team in self-organization, cross-functional skillset, domain knowledge and communicates effectively, both internally and externally working within the Scrum team. Works with Scrum Team, as well as internal and external stakeholders, to influence and drive decision making and support organizational project or product teams. Resolves team impediments with other Scrum Masters to increase the effectiveness of the application of Scrum in the organization. Works with Agile coaches and other Scrum Masters to grow within the role. Contributes to the advancement and improvement of Agile practices within the organization. Facilitates and supports all scrum events: Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective. QUALIFICATIONS 5 to 7 year of project management experience in a professional services or similar environment Adept at refinement, story splitting, estimation, velocity, retrospection, and other Scrum techniques Demonstrate the ability to understand the operating styles of others as well as team/client relationships, team dynamics, and adjust behaviour accordingly to succeed. Adept at managing client expectations, leading development teams, and maintaining scope according to defined requirements. Demonstrated ability to plan, organise and execute all phases of a project lifecycle to ensure successful delivery. Experience supporting the development of business opportunities and pre/post sales processes. Proven track record of designing and optimising business processes and integrate business processes across disparate systems Excellent client-facing written and verbal communication skills Ability to collaborate with client stakeholders to define requirements, goals, and set expectations on tasks that you and your team will be responsible for Additional certifications of value: Identity and Access Management Designer, Sharing and Visibility Designer, Application Architect, Integration Architecture Designer, System Architect, Technical Architect Experience leading design sessions with clients and documenting functional specifications, and developing user stories Strong propensity for innovative thinking balanced with disciplined rigor and following proven methodologies Knowledge of various stages of Software Development Life Cycle (SDLC) including analysis, process definition, requirement engineering, architecture design, development, enhancements, testing Experience defining detailed project scope and plans from business and technology objectives Ability to work closely with senior IT and business leaders to ensure that delivery expectations are developed, managed and met. Leading and directing all levels of project team members, including business and technology resources.

Hi there If you are reading this then you are on an exciting, daunting, fun, hard (or all combined) journey to find the perfect new career. We at Katzion don't think work is the most important part of your life, but let's be honest, we spend far too much time in it not to enjoy it. We make our hiring decisions based on experience, skills, and passion to make an impact. We don't expect individuals to be perfect, and we don't believe in unicorns - although that would be very cool. We also know that time is precious, so we better get into it, so we do not take up too much of yours. THE ROLE We are looking for a passionate Senior Salesforce Consultant to join our global team (7 offices) of rock stars and help take our organization to the next level. You will be responsible for leading the hands-on design and development of custom solutions on the force.com platform including significant work in Apex, Lightning components, VisualForce and integrations with other software systems. You will serve as the technical expert on Salesforce.com - Sales Cloud, Service Cloud, Salesforce Communities and the Force.com platform. The role is a permanent position based out of our Cochin/Hyderabad Office. RESPONSIBILITIES Direct involvement and/or oversight of developing business requirements, specifications, process flows, application design, application configuration and testing. Judges the trade-offs with technology and feasibility and makes choices that fit the constraints of the project. Work closely with our clients in delivering the solutions and act as the primary escalation point for technical enquires related to existing and new Salesforce enhancements Participate in day to day business as usual activities, including but not limited to bug fixes, feature analysis and data analysis. Release and Environment Management including sandbox usage planning, metadata and data migration, environment comparisons and version control. Work on new development initiatives, as well as bug fixes and enhancements of the existing SFDC solutions. Provide technical guidance and mentoring to team members; onshore and offshore. EXPERIENCE & QUALIFICATIONS Must Have: 7+ years of experience in a hands-on technical/development role. Min 5 years of experience with Salesforce development/administration. Min 2 years of experience in Salesforce lightning Good communication and interpersonal skills Passion and ability to learn Strong analytical and problem-solving skills with a high degree of initiative One or more current Salesforce advanced certifications (Platform Developer 1,Platform Developer 2, Javascript Developer 1, Architect certification(s), Sales/Service/marketing Cloud). Strong experience in designing, developing and implementing Salesforce applications including VisualForce and Apex, Lightning , Partner Portals and Lightning Communities. Ability to build extendable high quality production-grade Salesforce solutions Understand the constraints of the Salesforce platform Previous experience setting up and managing Salesforce code management and CI/CD processes with experience of relevant tools like Jenkins. Ability to participate/demonstrate work to client via presentation or verbally to articulate developed SFDC features and can propose solutions. Should be able to work on project and assist in functionality mapping, configuration, testing, building custom apps to and from SFDC. Experience in writing effective Apex tests Understand authentication and authorisation in Salesforce platform Knowledge of all phases of software development including requirement, analysis, design, configuration, testing, debugging, implementation, and support Experience in source control tool like Git Experience in HTML, Javascript, Lightning Design System (SLDS) and CSS Experience in architecturing solutions on Salesforce Platform Nice to Have: A background in/understanding of Object-Oriented programming Worked as an architect/developer in multiple Salesforce projects Automotive/health care Industry Experience Exposure to Client interactions, Presales activities, presentation YOU MAY BE INTERESTED Technologies we use: Salesforce Core Clouds Experience Cloud MuleSoft Marketing Cloud Heroku CPQ + just about everything that hooks up to these Other 7 Offices Flexible working Paid training and certifications If this role sounds like you, please apply! (ONLY applicants in Indi

Role & responsibilities 2 - 4 years of experience in IT desktop support, Windows server administration, and asset management. Hands-on experience with: * Windows desktop OS (Windows /11) * Basic Mac OS troubleshooting & support * Experience with IT Asset Management inventory, allocation, lifecycle tracking. * Knowledge of network fundamentals (TCP/IP, DNS, DHCP, VPN, Wi-Fi troubleshooting). * Experience with ManageEngine tools (Endpoint Central, Patch Management) added advantage. * Familiarity with Microsoft 365 (Outlook, Teams, OneDrive, SharePoint) or GSuite support. * Strong troubleshooting, problem-solving, and communication skills. * Ability to document processes and maintain accurate IT records. * Customer-first mindset with the ability to handle users professionally. --- Preferred Skills (Good to Have) * Exposure to ITIL practices (Incident/Change/Problem management). * Knowledge of PowerShell scripting or automation for Windows environments. * Basic understanding of IT security practices and endpoint protection. * Experience supporting hybrid work setups (remote employees, VPN, collaboration tools). --- Work Location & Mode: Cochin – Onsite/Hybrid, availability to attend office when needed Request: Please apply if you are an immediate joiner.