Job Location: Gurugram, Sector-67 Work Mode- In office, 5 days a week Job Summary We are looking for a passionate and highly skilled Software Development Engineer with deep expertise in Java. The ideal candidate has a solid understanding of Spring Boot, the Spring Framework, MongoDB, and Elasticsearch. This role is designed for someone ready to push their limits, learn new technologies, and make a tangible impact on our products. Key Responsibilities Develop & Maintain Applications: Write efficient, maintainable, and high-quality code using Java and relevant frameworks. Develop both new features and improvements to existing systems. Collaborative Engineering: Collaborate with cross-functional teams, including product management, QA, and operations. Participate in code reviews to maintain and improve code quality. System Integration & Data Management: Design and implement applications integrating with MongoDB for data storage. Leverage Elasticsearch for building scalable search solutions. Problem Solving & Innovation: Quickly learn and integrate new technologies and best practices. Push boundaries with innovative solutions and improve overall system performance and security. Agile Development: Work in a dynamic Agile/Scrum environment, contributing to daily stand-ups, sprint planning, and retrospectives. Maintain clear documentation for code, designs, and processes. Required Qualifications Programming Expertise: Thorough knowledge of Java with hands-on experience in developing large-scale applications. Frameworks & Tools: Strong experience with Spring Boot and the Spring Framework. Practical experience with MongoDB and Elasticsearch. Technical Aptitude: Demonstrated ability to learn new technologies quickly and apply them effectively. Excellent problem-solving, debugging, and performance tuning skills. Teamwork & Communication: Strong verbal and written communication skills. Ability to work both independently and collaboratively in a team environment. Preferred Skills & Experience Experience with microservices architecture and containerisation technologies (e.g., Docker, Kubernetes). Familiarity with CI/CD tools and automation frameworks. Exposure to front-end technologies and RESTful service development. Knowledge of cloud platforms such as AWS, Google Cloud, or Azure Show more Show less
Java Back-End Developer (2 to 6 Years) (SAAS Startup) Who are we? Karnival is a customer marketing platform that elevates and leverages current customers' experiences to improve retention and growth. In the last four years, we have built a unified platform that seamlessly integrates various functionalities, such as Smart Receipts, Net Promoter Score assessments, Customer research, Surveys, Product Reviews, Loyalty, and a Customer Journey Builder. What Karnival offers: Global Exposure: Collaborate with over 210+ international brands and large enterprises across the USA, India, UAE, GCC, Europe, and LATAM. Gain valuable insights into diverse markets and industries. Opportunity to Build from Scratch: Be part of an exciting journey as we build our app development team. You’ll have the opportunity to contribute to projects right from the ideation stage, shaping applications from the ground up. Mentorship & Growth: Work alongside experienced developers who will guide you and help you grow your skills through hands-on experience and constructive feedback. Flexible Work Options: Enjoy the flexibility of remote work or hybrid arrangements, allowing you to maintain a healthy work-life balance while contributing to dynamic projects. Responsibilities: Develop and implement an enterprise-class application using Java and related frameworks Take an active hands-on approach to all aspects of the development lifecycle including technical design, development, testing, to production environments Ability to work with minimal supervision Minimize accumulation of technical debt within any component we design Profile: 2+ years of experience in software development in a product-based company Has good command of core Java and Spring Boot Experience working with Rest APIs Familiarity with the development of services using Spring Boot on Cloud (e.g. Azure or AWS Has an understanding of Web fundamentals like HTML5, Angular, Typescript, JavaScript (ECMA 5+) and CSS Experience in working with database technologies preferably, MongoDB Show more Show less
As a Marketing Generalist at our company located in Gurugram, India (Hybrid/On-site), you will be responsible for developing and implementing innovative marketing strategies to drive growth for our SaaS platform. Your expertise in digital marketing, AI-powered tools, and performance-driven campaigns will play a crucial role in scaling brand awareness, lead generation, and customer engagement. Your key responsibilities will include the development and execution of multi-channel marketing campaigns such as SEO, PPC, email, social media, and content. You will utilize AI tools like ChatGPT, Jasper, and Canva AI for content creation and optimization. Managing and updating website content using platforms like Webflow will be an essential part of your role. Analyzing marketing data to refine strategies and maximize ROI, as well as collaborating with internal teams to align marketing efforts with business goals, will also be key responsibilities. To be successful in this role, you should have 1-3 years of experience in digital marketing and proficiency in Webflow or similar content management tools. Hands-on experience with AI-driven marketing tools like ChatGPT, SEMrush, and Canva is required. Strong analytical skills using Google Analytics for data-driven decision-making, as well as excellent communication, adaptability, and teamwork skills are essential for this position.,
About Karnival: Karnival is redefining how brands engage customers post-purchase. At the heart of our platform are our next-gen CRM and Customer Experience (CX) solutions —built to empower retailers with smarter campaigns, personalised journeys, and real-time insights. From dynamic Interactive E-Receipts and actionable Surveys to gamified Raffle Draws , authentic Product Reviews , and seamless POS billing, our unified SaaS ecosystem drives loyalty, feedback, and revenue on autopilot. Powered by a centralised data lake and enterprise-grade security, Karnival is the growth engine modern retailers can’t do without. Role Overview We are looking for a dynamic, driven, and tech-savvy Business Development Specialist to be the first point of contact for potential clients. You will be responsible for initiating conversations, presenting Karnival’s value proposition, conducting product walk-throughs, and smoothly transitioning qualified leads to the sales team. This role blends presales expertise, consultative selling, and relationship-building. Key Responsibilities: Lead the initial outreach to prospective retail clients and respond to inbound interest. Present Karnival’s product suite with clarity, confidence, and relevance to the client’s use case. Conduct engaging demos, product walkthroughs, and pitch decks tailored to customer profiles. Collaborate with marketing to refine messaging, collateral, and outreach strategies. Gather client requirements and provide structured feedback to the Product and Sales teams. Qualify leads based on business fit, readiness, and potential impact. Act as a strategic advisor in the early stage of the customer journey, positioning Karnival as the go-to growth platform. Coordinate with the Sales team to transition opportunities for closure. Maintain accurate records in CRM systems and track performance metrics. Job Specifications : 1–3 years of experience in BD, Presales, or Customer Success in SaaS, retail tech, or CRM/CX platforms. Excellent communication, presentation, and storytelling skills. Strong understanding of retail customer journeys and tech adoption. Experience in managing demos, POCs, or sales pitches is a must. Self-starter attitude with a bias for action and ownership. Comfort with CRM tools, presentation platforms, and virtual meeting tools.
Application Support Associate – POS Billing, E-Receipts, Raffle Draws, & Surveys Location: Gurugram (Onsite) | Company: Karnival Internet Technologies Salary: ₹5-6 LPA | Experience: 2-3 years About Karnival Internet Technologies: We are transforming retail and business operations with our innovative suite of POS Billing, E-Receipts, Raffle Draws, and Survey Solutions . Our mobile and desktop-based platform helps businesses streamline transactions, engage customers with digital rewards, and collect valuable insights through surveys. Role Overview: We seek an Application Support Associate with 2-3 years of experience in POS billing software or related fields. The ideal candidate will provide technical support, troubleshoot software issues, and assist users across our platform, ensuring a seamless business experience utilising our billing, digital receipts, raffle draws, and survey solutions. Key Responsibilities: Assist users with queries related to: POS Billing Software – Billing, invoicing, and transaction-related concerns. E-Receipts – Helping businesses implement and manage digital receipts for paperless transactions. Raffle Draws – Supporting retailers in setting up and managing digital raffle campaigns for customer engagement. Surveys – Guiding businesses in creating and analyzing customer feedback surveys to drive better decision-making. Troubleshoot and resolve technical/software-related issues efficiently. Assist new users with onboarding, product setup, and training sessions . Collaborate with internal teams (Product, Engineering, and Sales) to escalate and resolve complex issues. Maintain detailed logs of customer interactions, feedback, and issue resolutions in CRM tools. Ensure a high level of customer satisfaction and quick response times . Required Skills & Qualifications: 2-3 years of experience in customer support for POS billing software, digital solutions, or fintech products. Strong understanding of billing, invoicing, and retail transaction processes . Experience supporting E-Receipts, Raffle Draws, or Customer Surveys (preferred but not mandatory). Excellent verbal and written communication skills in English and Hindi . Proficiency in CRM tools, ticketing systems, and troubleshooting . Ability to handle multiple customer queries efficiently in a fast-paced environment. A customer-first mindset with problem-solving skills. Preferred Skills (Nice to Have): Prior experience in SaaS-based POS, customer engagement tools, or survey platforms . Exposure to retail, hospitality, or e-commerce industries . Familiarity with customer loyalty programs and digital marketing tools . Why Join Karnival? Competitive Salary Be part of a fast-growing fintech/retail-tech company. Work on cutting-edge POS, E-Receipt, Raffle & Survey solutions. A dynamic, collaborative, and supportive work environment
Job Title: Creative Graphics Design Lead ( 3+ year experience) Location: Gurgaon, 5 Days Work mode ₹12L – ₹24LPA About Karnival: Karnival has redefined how leading retail brands engage customers post-purchase with our Customer Experience products. 1. Super Receipts ( 3mn+ daily e-receipts generated and Used by every leading retailer in India and Gulf Countries ) 2. NPS, Surveys and Reviews 3. POS billing software Role Overview: We’re looking for a creative and detail-oriented Designer to Join our Marketing team. Your Responsibilities: Creative and viral marketing campaigns on Super Receipts Design high-impact and detailed enterprise sales presentations Marketing collaterals for Social Media and Websites in collaboration with product/tech teams. Work with sales & marketing to translate product features into compelling visuals and graphics. Maintain brand consistency across decks, digital assets, and websites. Collaborate with business and product teams to build designs that drive engagement and conversions. Stay updated with design trends, especially in SaaS, B2B, and retail tech spaces. Requirements: 3+ years of experience in design (experience with US based startups preferred). Strong portfolio in deck design (pitch decks, investor decks, sales decks) and interactive website design. Ability to simplify complex ideas into clean, impactful visuals. Excellent attention to detail, creativity, and time management. Nice to Have: Exposure to motion graphics/animations. Content writing like Humans
Job Title: Enterprise Sales Director Location: Gurgaon ₹24L – ₹36L About Karnival: Karnival has redefined how leading retail brands engage customers post-purchase with our Customer Experience products. Super Receipts ( 3mn+ daily e-receipts generated and Used by every leading retailer in India and Gulf Countries ) NPS, Surveys and Reviews POS billing software Role Overview: We are now looking for a dynamic Enterprise Sales Director to spearhead our expansion across India and the Gulf markets. Location: India (with regional travel to Gulf countries) Function: Enterprise Sales Industry: SaaS, Retail Tech, MarTech, E-commerce Solutions Compensation: ₹24-36 LPA As Enterprise Sales , you will: Lead enterprise sales strategy across India and Gulf countries. Drive acquisition and expansion in retail, e-commerce, and omni-channel brands. Manage and scale relationships with CIOs, CMOs, and digital transformation leaders. Shape go-to-market strategies in collaboration with product, marketing, and customer success teams. Mentor and build a high-performing sales team as we expand. Carry a revenue quota with ownership of enterprise deals, pipeline growth, and regional P&L contribution. This role is ideal for: Rising Sales Leaders: You’ve worked under a seasoned leader, successfully executed enterprise SaaS sales, and now want to step up into a leadership role. Experienced Sales Directors: You’ve already led enterprise sales but are looking for a more challenging, high-growth environment. Must-have Experience: 5+ years of enterprise sales experience Proven success selling to enterprise retailers and/or large e-commerce players. Track record of closing large, multi-stakeholder, consultative SaaS deals. Strong network in India and Gulf retail/e-commerce ecosystem. Ability to navigate complex enterprise buying cycles (IT, Marketing, Digital, Operations). Preferred: Exposure to MarTech, RetailTech, or Customer Experience SaaS platforms. Experience in regional expansion or building new markets. Ability to align with C-level stakeholders and influence digital transformation initiatives. Why Join Karnival? High-growth SaaS company in post-purchase & customer engagement tech Work with leading enterprise retailers & e-commerce brands across India & Gulf Leadership opportunity with direct impact on revenue strategy Competitive compensation with performance-linked incentives
The Application Support Associate position at Karnival Internet Technologies requires a candidate with 2-3 years of experience in POS billing software or related fields. Karnival Internet Technologies specializes in providing innovative solutions for POS Billing, E-Receipts, Raffle Draws, and Surveys to transform retail and business operations. As an Application Support Associate, you will be responsible for providing technical support, troubleshooting software issues, and assisting users across the platform to ensure a seamless business experience utilizing billing, digital receipts, raffle draws, and survey solutions. Key Responsibilities: - Assist users with queries related to POS Billing Software, E-Receipts, Raffle Draws, and Surveys. - Troubleshoot and efficiently resolve technical/software-related issues. - Assist new users with onboarding, product setup, and training sessions. - Collaborate with internal teams (Product, Engineering, and Sales) to escalate and resolve complex issues. - Maintain detailed logs of customer interactions, feedback, and issue resolutions in CRM tools. - Ensure a high level of customer satisfaction and quick response times. Required Skills & Qualifications: - 2-3 years of experience in customer support for POS billing software, digital solutions, or fintech products. - Strong understanding of billing, invoicing, and retail transaction processes. - Experience supporting E-Receipts, Raffle Draws, or Customer Surveys (preferred but not mandatory). - Excellent verbal and written communication skills in English and Hindi. - Proficiency in CRM tools, ticketing systems, and troubleshooting. - Ability to handle multiple customer queries efficiently in a fast-paced environment. - A customer-first mindset with problem-solving skills. Preferred Skills (Nice to Have): - Prior experience in SaaS-based POS, customer engagement tools, or survey platforms. - Exposure to retail, hospitality, or e-commerce industries. - Familiarity with customer loyalty programs and digital marketing tools. Join Karnival Internet Technologies to be part of a fast-growing fintech/retail-tech company, work on cutting-edge POS, E-Receipt, Raffle & Survey solutions, and experience a dynamic, collaborative, and supportive work environment.,
As a Creative Graphics Design Lead with over 3 years of experience, you will be a part of Karnival, an innovative company that revolutionizes how top retail brands interact with customers post-purchase through Customer Experience products. Karnival's offerings include Super Receipts, NPS, Surveys, Reviews, and POS billing software, catering to leading retailers in India and Gulf Countries. Your role will involve developing creative and viral marketing campaigns using Super Receipts, crafting high-impact enterprise sales presentations, and creating marketing collaterals for social media and websites in collaboration with product and tech teams. You will collaborate with the sales and marketing departments to visually represent product features effectively and maintain brand consistency across various platforms. To excel in this position, you should have at least 3 years of design experience, preferably with US-based startups. A strong portfolio showcasing deck design (pitch decks, investor decks, sales decks) and interactive website design is essential. You must possess the ability to transform complex ideas into visually appealing graphics, demonstrating excellent attention to detail, creativity, and effective time management skills. It would be advantageous if you have experience with motion graphics and animations, as well as content writing capabilities. Keeping abreast of design trends, particularly in the SaaS, B2B, and retail tech sectors, will be crucial for driving engagement and conversions through your designs.,