Key Responsibilities: Business Development: Identify and onboard vehicle dealers, DSAs, and other channel partners to generate leads. Drive vehicle finance sales through effective field visits and partner engagement. Ensure geographical penetration and expansion. Team Management: Lead, train, and mentor a team of Sales Officers and Executives. Monitor team performance, allocate targets, and ensure timely achievement of business goals. Motivate the team to deliver exceptional customer service and maintain high productivity. Channel Partner Management: Maintain strong relationships with vehicle dealers, OEM partners, and agents. Conduct regular meetings and performance reviews with channel partners. Resolve escalations and ensure partner satisfaction. Customer Service & Credit Management: Ensure smooth end-to-end customer experience from lead generation to loan disbursal. Coordinate with credit and operations teams for document processing and approvals. Ensure compliance with internal policies and regulatory requirements. Market Intelligence: Monitor competitor activities, market trends, and pricing strategies. Provide insights to the management for strategic planning. Qualifications & Experience: Bachelor's degree (preferably in Business, Finance, or related fields) 5–8 years of experience in vehicle finance or NBFC sales. Proven track record of meeting/exceeding sales targets. Experience in team and channel management. Skills & Competencies: Strong sales and negotiation skills Leadership and team management ability Excellent communication and interpersonal skills Knowledge of vehicle finance products, credit assessment, and underwriting Familiarity with local market dynamics and customer behavior Show more Show less
Company Description Established in 1996, Kamal Finserve Pvt. Ltd. is a registered NBFC under the Reserve Bank of India, dedicated to providing short to medium-term financing solutions to individuals and MSMEs, particularly in semi-urban and rural areas of Rajasthan. Our offerings include vehicle loans, MSME finance, gold loans, and loans against property. We pride ourselves on fast loan approvals, a transparent loan process, and a focus on rural markets. With an experienced leadership team, we aim to be a trusted financial partner for our clients. Role Description This is a full-time on-site role for a Branch Ops Executive located in Jaipur. The Branch Ops Executive will be responsible for overseeing branch operations, ensuring efficient workflow, managing customer interactions, and supporting loan processing activities. Daily tasks include handling customer queries, verifying loan documents, maintaining records, and coordinating with various teams to ensure smooth branch operations. Qualifications Strong Interpersonal and Communication skills Experience in Operations and Operations Management Analytical Skills for effective problem-solving and decision-making Ability to handle customer interactions adeptly Familiarity with financial services and NBFC operations is beneficial Bachelor's degree in Business Administration, Finance, or related field
You will be working as a Branch Manager at Kamal Finserve Pvt. Ltd., a registered NBFC under the Reserve Bank of India. Your main responsibility will be to oversee daily operations, manage staff, ensure customer satisfaction, and achieve financial targets at the Sikar branch. You will be required to handle tasks such as loan processing, customer relationship management, staff training, performance monitoring, and maintaining branch profitability. It is essential for you to possess strong leadership, team management, and training skills along with experience in loan processing, customer relationship management, and performance monitoring. Effective communication and interpersonal skills are also crucial for this role. You must be capable of meeting financial targets, managing branch profitability, and ensuring compliance with regulatory requirements. Familiarity with the financial sector, especially in NBFCs, and a Bachelor's degree in Finance, Business Administration, or a related field are required qualifications. Experience in the semi-urban and rural markets of Rajasthan would be an added advantage.,