ServiceNow CSM Architect is responsible for designing, architecture, and implementation of ServiceNow Customer Service Management solutions. Architects should have deep expertise in the CSM module, a solid understanding of enterprise customer service processes, and the ability to deliver scalable and efficient solutions aligned with organizational goals. Key Responsibilities: ● Lead architecture and end-to-end design of ServiceNow CSM solutions including Case Management, Playbooks, Virtual Agent, Advanced Work Assignment, Communities, Knowledge Management and Field Service Management. ● Collaborate with business stakeholders, product owners, and technical teams to gather and translate requirements into robust technical solutions. ● Define and maintain the CSM roadmap and architecture strategy based on business needs and ServiceNow platform capabilities. ● Provide technical leadership throughout the CSM project lifecycle from initial discovery through development, testing and deployment. ● Develop and review architecture artifacts including high-level designs, data flow diagrams and integration specifications. ● Ensure platform alignment with ServiceNow best practices, including performance, security and scalability. ● Support integration with third-party platforms such as CRM systems, contact center tools and customer portals. ● Lead governance of the ServiceNow platform and enforce development standards and practices. ● Mentor developers and provide guidance on complex configurations and customizations. Qualifications and Skills: ● Bachelor’s degree in Computer Science, Information Technology or related field. ● 8+ years of experience with ServiceNow platform including 3+ years in an architect role. ● Hands-on experience implementing and configuring ServiceNow CSM in a complex enterprise environment. ● Strong knowledge of core ServiceNow platform capabilities: Flow Designer, IntegrationHub, Virtual Agent, Predictive Intelligence, Case Lifecycle, and Performance Analytics. ● Experience with REST/SOAP API integrations. ● Excellent stakeholder engagement, solution presentation and documentation skills.ServiceNow Certified System Administrator (CSA). ● ServiceNow Certified Implementation Specialist – CSM. ● Experience with Experience Designer, Employee Center, or Industry-specific CSM configurations (e.g., telecom, public sector). ● Agile/Scrum delivery experience. Soft Skills: ● Strong analytical and problem-solving skills. ● Excellent verbal and written communication. ● Leadership mindset with the ability to influence at all levels. Job Type: Contract Pay: ₹2,800,000.00 - ₹3,000,000.00 per year Schedule: Day shift Work Location: In person Speak with the employer +91 09322693940
Job Description: Analyze financial transactions and account activity to identify unusual activity to identify unusual or suspicious patterns. Conducting in-depth investigations into potential fraud cases, which may involve gathering evidence. Performing 360 Reviews on the Alert which has been triggered due to violation of threshold set for the systems for Fraud types (i.e.- ATO, PTO, TOA, ID Theft, ATO Scam, First Party Frauds etc.) Conduct 360 fraud reviews for the customer’s profiles and responsible for detecting and mitigating core banking, payments, fraud, and account opening red flags. Implemented solutions to fraud problems across ATO’s, P2P Payments, ACH kiting, check kiting, and wire fraud Multiple investigations into whistle blower complaints concerning account hijacking, transactional frauds, funds transfer return, checks (RDC, Thea) or ACH transactions that provided real time decisions on credit card, loan, and Zelle fraud red flags Combined retroactive analysis with current state fraud control assessments to implement technology and process framework that provided real time decisions on fraud strategy and overall fraud assessment Liaison with internal and external counterparts to perform end-to-end alert reviews (360 review) from fraud alert generation through to SAR filing. Analyze data trends and out of pattern activities to assimilate the next course of action (Case closure, Reimbursements, or escalation) Adjudicate the fraud type and apply relevant mitigation steps basis policies and proceduresMandatory Skills 2 - 3 years exp in Fraud Detection and InvestigationsNice to have skills Transaction MonitoringInterview Mode Virtual InterviewWork Model Work from Office 100% Job Type: Contractual / Temporary Contract length: 12 months Pay: ₹50,000.00 - ₹60,000.00 per month Schedule: Day shift Work Location: In person
We are looking for a skilled Data Science Specialist with a strong background in Python programming and a solid understanding of machine learning and data science concepts. The ideal candidate will be responsible for maintaining and optimizing existing data science models, conducting experiments on managed ML platforms, and translating complex data insights into actionable Python and SQL code. Key Responsibilities: 5+ years of total experience Maintain and optimize existing data science models, ensuring their continued effectiveness and relevance Conduct experiments and analyses using managed ML platforms such as DataRobot Translate complex data calculations and insights from Tableau datasources into production-ready SQL and Python codedata-driven solutionsimprovementtechnologiesRequirements:analysis librariesTableautechnical stakeholdersfield Collaborate with cross-functional teams to understand business requirements and provide Perform in-depth data analysis to uncover trends, patterns, and opportunities for Stay up-to-date with the latest developments in machine learning and data science Strong proficiency in Python programming, with experience in data manipulation and Solid understanding of fundamental machine learning and data science concepts Experience working with managed ML platforms, preferably DataRobot Proficiency in SQL for data extraction and manipulation Ability to interpret and translate complex data calculations from visualization tools like Strong analytical and problem-solving skills Excellent communication skills, with the ability to explain technical concepts to non- Bachelor's or Master's degree in Computer Science, Statistics, Mathematics, or a related Preferred Qualifications: Experience with cloud-based data platforms and big data technologies Familiarity with version control systems (e.g., Git) Knowledge of data privacy and security best practices Job Type: Contractual / Temporary Contract length: 7 months Pay: ₹1,700,000.00 - ₹1,800,000.00 per year Schedule: Fixed shift Work Location: In person Application Deadline: 17/07/2025
Job Summary: We are seeking a Salesforce Performance/Load Testing Associate to support performance testing efforts within Salesforce environments for client transformation programs. The ideal candidate will help design and execute detailed testing strategies, analyze outcomes, and collaborate with development teams and IT stakeholders to ensure seamless integration and optimal system performance. Key Responsibilities: Develop and execute performance and load testing plans for Salesforce applications Analyze test results and identify bottlenecks or performance issues Collaborate with Salesforce development teams to design relevant test scenarios Integrate performance tests into CI/CD pipelines Communicate findings and assist in performance tuning Support continuous improvement of performance engineering best practices Mentor QA staff on Salesforce testing standards and approaches Required Qualifications: 3+ years of experience in Performance Engineering with Salesforce Hands-on with Loadrunner, Neoload, or Salesforce-specific testing tools Strong analytical and troubleshooting skills Good understanding of Salesforce architecture Familiarity with Agile, Waterfall, or Iterative development models Total experience: 4–6 years Skills: Mandatory: Salesforce, Performance/Load Testing Nice to Have: Selenium Job Type: Contractual / Temporary Contract length: 6 months Pay: ₹1,000,000.00 - ₹1,100,000.00 per year Work Location: In person Speak with the employer +91 8390990088
You will be the skilled Workday Finance Testing Specialist responsible for executing manual and automated testing processes within Workday Finance modules, ensuring seamless integration and accurate reporting. Your role will involve collaborating closely with implementation projects and supporting testing and validation activities to ensure compliance with business processes. Key Responsibilities: - Execute manual and automated testing for Workday Finance modules, including Accounting, Budgeting, and Cash Management - Assist in configuring Workday systems and test environments - Design detailed test cases based on business process flows - Validate Workday integrations with financial applications - Perform functional testing for business process compliance - Utilize tools like JIRA or qTest for test documentation and tracking - Actively support Workday Finance implementation and validation efforts Required Qualifications: - Bachelors degree in Computer Science, IT, or related field - 4-6 years of experience in Workday Testing, specifically in Finance modules Skills: - Mandatory: Workday - Nice to Have: Selenium and Performance tool experience This is a contractual/temporary position with a contract length of 6 months. The work location is in person. If you are interested in this opportunity, please contact the employer at +91 8390990088.,
Experience Level: 3–5 Years Mandatory Skills: Oracle Hyperion Essbase (hands-on experience in testing) Nice-to-Have Skills: Selenium Automation ✅ Key Notes: Relevant experience in testing Oracle Hyperion Essbase applications is a must Clean Room project exposure is a plus Candidates should be open to the hybrid model Immediate joiners or short notice preferred Job Type: Contractual / Temporary Contract length: 6 months Pay: ₹600,000.00 - ₹750,000.00 per year Work Location: In person
Experience Level: 3–5 Years Mandatory Skills: Oracle Hyperion Essbase (hands-on experience in testing) Nice-to-Have Skills: Selenium Automation ✅ Key Notes: Relevant experience in testing Oracle Hyperion Essbase applications is a must Clean Room project exposure is a plus Candidates should be open to the hybrid model Immediate joiners or short notice preferred Job Type: Contractual / Temporary Contract length: 6 months Pay: ₹600,000.00 - ₹750,000.00 per year Work Location: In person
Experience: 6+ years Mandatory Skills: Generative AI (GenAI) Python Cloud Experience ( Azure preferred ) Job Summary: We are looking for a highly skilled and innovative Generative AI Engineer with: Strong foundational knowledge in GenAI concepts Hands-on experience in building Retrieval-Augmented Generation (RAG) pipelines Expertise in Python and prompt engineering Exposure to agent-based architectures or AI agent POCs Working knowledge of DevOps environments Key Responsibilities: Design and optimize GenAI solutions, including RAG pipelines Build and test LLM agent-based architectures Develop scalable Python code with prompt engineering techniques Collaborate across DevOps, Data Science, and Product teams Use Git, Jira, or Azure DevOps to manage progress Contribute to scalable deployment of AI applications Must-Have Qualifications: Solid understanding of Generative AI fundamentals Proven experience with RAG pipelines Strong Python programming and prompt engineering skills Exposure to agent-based frameworks (e.g., LangGraph, Autogen) Familiarity with CI/CD and DevOps practices Good-to-Have Skills: Microsoft Document Intelligence or similar tools Graph Databases (e.g., Neo4j, Amazon Neptune) Exposure to NLP or Computer Vision Tools: Git, Azure DevOps (ADO), Jira Preferred Qualities: Proactive problem-solver Able to work independently and in teams Strong communication and documentation skills Job Type: Contractual / Temporary Contract length: 6-12 months Pay: ₹900,000.00 - ₹1,100,000.00 per year Work Location: In person
You have over 8 years of experience in Workday End to End Testing, specifically in HCM and Finance modules, as well as Project management and Test management. It is mandatory for you to have experience in both Workday HCM and Finance. Profiles with backgrounds solely in Functional or Technical Consultancy will not be considered for this role. Your responsibilities will include end-to-end test case design and execution at the Manager level. You must have prior experience in HCM and Finance modules within Workday to be eligible for this position. Additionally, you should have experience in any project management and test management tools, with Smartsheet experience being a plus but not mandatory. Salesforce experience is also considered advantageous. Your tasks will involve validating end-to-end Process and System functionality for Workday HCM and Finance modules to ensure seamless integration between various applications and interfaces before User Acceptance Testing (UAT). You will be responsible for defining process test scenarios and test cases for HCM and Finance modules, executing functional, integration, and data validation tests, and verifying system compatibility with upstream and downstream systems. Furthermore, you will be expected to perform defect logging, triaging, and resolution tracking. The role is that of a Workday End to End Test Manager for both HCM and Finance modules. This position is contractual/temporary with a contract length of 12 months and the work location is in person. If you are interested in this opportunity, please contact the employer at +91 8390990088.,
Experience: 5+ Years Location: Noida(Hybrid) / Gurgaon(Hybrid) Notice Period: Immediate to 15 days Must have exp. with: - SDLC - Should be from tech background but not a techy, wont be writing code or doing development - Will create SDLC map for projects for technology, improvements and driving those high level conversations with senior stakeholders - develop material for stakeholders - pre-sales background who has exp. in developing tech offerings. Someone who can develop and pitch those materials and explain those exercises - cloud domain would be plus. Most projects will be around cloud. What We’re Looking For: ✅ MBA or equivalent postgraduate degree ✅ 5–8 years in consulting, business analysis, or transformation roles ✅ Deep understanding of SDLC, Agile, DevOps & CI/CD ✅ Experience with tools like Jira, Confluence, Git, Jenkins, ServiceNow ✅ Strong communication and stakeholder management skills ✅ Bonus: PMP, CSM, TOGAF certifications & exposure to enterprise IT environments ✅ Good to have knowledge of AI/ML applications Day-to-Day Responsibilities Partner with Business and Technology teams to assess current SDLC practices , tools, and pain points. Design and deploy standardized, templatized questionnaires and frameworks to evaluate SDLC maturity across teams. Conduct structured workshops to identify and analyze: Value-added activities, non-value-added steps, Process bottlenecks etc. Identify opportunities for process harmonization, automation, and AI Introduction & integration across the SDLC. Facilitate working sessions to break down silos and align stakeholders on transformation goals. Document findings, create actionable insights, and present recommendations to senior stakeholders. Collaborate with the Technology team to translate insights into automation opportunities . Track progress of transformation initiatives and provide regular updates to leadership. Job Type: Contractual / Temporary Contract length: 6-8 months Pay: Up to ₹2,200,000.00 per year Work Location: In person
Exp: 7+ years Location: Bangalore / Hyderabad (Hybrid) Notice Period: Immediate to 15 Days Shift: 6:30 PM – 3:30 AM IST Key Highlights: - Strong hands-on experience with CMDB (must-have) - Expertise in ServiceNow modules: ITSM, ITOM, HRSD, SPM, ITAM, SecOps - Skilled in Flow Designer, Integration Hub, and REST/SOAP APIs - Proven ability in project management, stakeholder engagement, and backlog grooming - Experience in designing, developing, testing, and deploying ServiceNow applications - Comfortable working in agile environments and leading technical workshops Your Role Will Include: - Designing and maintaining platform architecture - Building Service Catalogs and workflows - Handling escalations, root cause analysis, and change implementations - Collaborating with architects and platform administrators. - Driving discovery tools and resolving CMDB quality issues Job Type: Contractual / Temporary Contract length: 12 months Pay: Up to ₹2,500,000.00 per year Work Location: In person
Experience: 7+ Years Notice Period: Immediate to 15 Days Only Key Responsibilities: RHEL 7 → RHEL 8 upgrade (40%) SAS Viya 4 operations on AWS EKS (60%) System monitoring, automation (Bash), and performance tuning GitOps deployments, storage management (EFS/EBS), and Kubernetes troubleshooting Must-Have Skills: 5+ years Linux admin (RHEL/CentOS/Ubuntu) AWS EKS, ArgoCD, Docker, YAML/JSON Python 2→3 migration, Ansible/Puppet/Chef Strong problem-solving and communication skill Job Type: Contractual / Temporary Contract length: 12 months Pay: Up to ₹1,200,000.00 per year Work Location: In person
Your role as a Data Analyst will involve the following responsibilities: - Advanced SQL: You should be fluent in writing optimized, complex queries. - PySpark: Confident handling of large-scale data processing. - Tableau: Strong dashboarding and visualization capabilities. - Visualization Tools: Ability to craft compelling data stories using tools like Google Slides and MS PowerPoint. Good-to-Have Skills: - Experience with semantic layers: ThoughtSpot, Snowflake Cortex, Looker. As a Data Analyst, you are required to have a minimum of 4-6 years of experience. Immediate joiners are preferred for this contractual/temporary position which has a contract length of 6 months. The work location is in person.,
Job Description: You will be the skilled Workday Finance Testing Specialist responsible for executing manual and automated testing processes within Workday Finance modules, ensuring seamless integration and accurate reporting. Your role will involve collaborating closely with implementation projects and supporting testing and validation activities to ensure compliance with business processes. Key Responsibilities: - Execute manual and automated testing for Workday Finance modules, including Accounting, Budgeting, and Cash Management - Assist in configuring Workday systems and test environments - Design detailed test cases based on business process flows - Validate Workday integrations with financial applications - Perform functional testing for business process compliance - Utilize tools like JIRA or qTest for test documentation and tracking - Actively support Workday Finance implementation and validation efforts Required Qualifications: - Bachelors degree in Computer Science, IT, or related field - 4-6 years of experience in Workday Testing, specifically in Finance modules Additional Details: This is a contractual/temporary position with a contract length of 6 months. The work location is in person. If you are interested in this opportunity, please contact the employer at +91 8390990088.,
Experience: 10+ Years Notice Period: Immediate to 15 days What We’re Looking For We’re looking for a strategic thinker and hands-on contributor with: - Minimum 10 years of experience in SDLC across large-scale enterprise environments - Proven background in Financial Services domain - Strong Business Analysis skills with CSPO certification preferred - Experience working across Global Delivery Models - Deep understanding of Agile methodologies and SDLC lifecycle mapping - Ability to lead high-level conversations with senior stakeholders - Pre-sales experience in developing and pitching tech offerings - Exposure to cloud transformation initiatives is a plus - Sharp documentation skills and a keen sense of process improvement Job Type: Contractual / Temporary Contract length: 6 months Pay: Up to ₹2,200,000.00 per year Work Location: In person
Experience: 10+ Years (with strong leadership in AI & Data) Notice Period: Immediate to 30 Days What You’ll Do: - Lead the design & implementation of AI and Data Science features across enterprise platforms - Infuse Agentic AI to enable autonomous workflows and real-time decision-making - Build & scale federated data platforms, semantic data models, and explainable AI frameworks - Drive innovation through experimentation, ecosystem partnerships, and client/vendor collaboration - Oversee development of domain-specific AI solutions (client onboarding, syndicated lending, private markets, corporate actions, public markets, regulatory reporting, etc.) - Champion data mesh architectures and AI model lifecycle automation for agility and transparency What We’re Looking For: - Proven track record of leading AI & Data Science initiatives in a tech-driven environment - Expertise in AI/ML, Agentic AI, workflow automation, and intelligent platforms - Strong background in semantic data modeling, federated access, and explainable AI - Excellent leadership & communication skills – ability to inspire and drive high-impact teams - Strategic thinker with the ability to transform ideas into scalable business outcomes Nice to Have: - Experience in Financial Services (lending, markets, regulatory compliance/reporting) - Familiarity with cloud-native infrastructure, APIs, and workflow automation tools - Knowledge of modern data architectures (data mesh, federated access) - Strong grasp of data governance, security, and compliance principles Job Type: Contractual / Temporary Contract length: 12 months Pay: ₹4,000,000.00 - ₹5,000,000.00 per year Work Location: In person
As a seasoned professional with over 10 years of experience and strong leadership skills in AI & Data, you will play a pivotal role in leading the design and implementation of AI and Data Science features across enterprise platforms. Your responsibilities will include infusing Agentic AI to enable autonomous workflows and real-time decision-making, building and scaling federated data platforms, semantic data models, and explainable AI frameworks. You will drive innovation through experimentation, ecosystem partnerships, and collaboration with clients and vendors. Additionally, you will oversee the development of domain-specific AI solutions such as client onboarding, syndicated lending, private markets, corporate actions, public markets, and regulatory reporting. Key Responsibilities: - Lead the design & implementation of AI and Data Science features across enterprise platforms - Infuse Agentic AI for autonomous workflows and real-time decision-making - Build & scale federated data platforms, semantic data models, and explainable AI frameworks - Drive innovation through experimentation, partnerships, and collaboration - Oversee development of domain-specific AI solutions in various areas Qualifications Required: - Proven track record of leading AI & Data Science initiatives - Expertise in AI/ML, Agentic AI, workflow automation, and intelligent platforms - Strong background in semantic data modeling, federated access, and explainable AI - Excellent leadership & communication skills - Strategic thinker with the ability to transform ideas into scalable business outcomes Nice to Have: - Experience in Financial Services - Familiarity with cloud-native infrastructure, APIs, and workflow automation tools - Knowledge of modern data architectures - Strong grasp of data governance, security, and compliance principles *Job Type: Contractual / Temporary* *Contract length: 12 months* *Work Location: In person*,
As a Generative AI Solutions Architect/Engineer, your role will involve leveraging your expertise in Gen AI technology ecosystem to architect RAGs and other LLM-based solutions for enterprise use cases. Your key responsibilities will include: - Demonstrating strong proficiency in programming languages like Python and SQL - Applying your 3+ years of experience in predictive/prescriptive analytics, including Machine Learning algorithms and deep learning algorithms - Utilizing your 2+ years of experience in NLP, Text analytics, Document AI, OCR, sentiment analysis, and entity recognition - Leveraging LangChain and Open LLM frameworks for tasks such as summarization, classification, and Name entity recognition - Applying Generative techniques such as prompt engineering, Vector DB, and LLMs like OpenAI and Azure OpenAI - Gaining hands-on experience in GenAI technology areas like RAG architecture and inferencing frameworks - Demonstrating familiarity with big data technologies/frameworks and sound knowledge of Microsoft Azure The company offers benefits such as health insurance, provident fund, the flexibility of working from home, and a performance bonus. The work schedule includes both day shift and US shift, with the work location being in person. If you are interested in this opportunity, you can speak with the employer at +91 8390990088.,
Experience: 10+ Years (with strong leadership in AI & Data) Notice Period: Immediate to 30 Days What You’ll Do: - Lead the design & implementation of AI and Data Science features across enterprise platforms - Infuse Agentic AI to enable autonomous workflows and real-time decision-making - Build & scale federated data platforms, semantic data models, and explainable AI frameworks - Drive innovation through experimentation, ecosystem partnerships, and client/vendor collaboration - Oversee development of domain-specific AI solutions (client onboarding, syndicated lending, private markets, corporate actions, public markets, regulatory reporting, etc.) - Champion data mesh architectures and AI model lifecycle automation for agility and transparency What We’re Looking For: - Proven track record of leading AI & Data Science initiatives in a tech-driven environment - Expertise in AI/ML, Agentic AI, workflow automation, and intelligent platforms - Strong background in semantic data modeling, federated access, and explainable AI - Excellent leadership & communication skills – ability to inspire and drive high-impact teams - Strategic thinker with the ability to transform ideas into scalable business outcomes Nice to Have: - Experience in Financial Services (lending, markets, regulatory compliance/reporting) - Familiarity with cloud-native infrastructure, APIs, and workflow automation tools - Knowledge of modern data architectures (data mesh, federated access) - Strong grasp of data governance, security, and compliance principles Job Type: Contractual / Temporary Contract length: 12 months Pay: ₹4,000,000.00 - ₹5,000,000.00 per year Work Location: In person
Experience: 4+ years Notice Period: Immediate to 15 days Location: Hyderabad / Bangalore What You’ll Build: - Security Operations (SecOps): SIR, Vulnerability Response, Threat Intelligence - Integrated Risk Management (IRM): Risk, Compliance, Audit Management - ITSM Modules: Incident, Problem, Change, Request, Knowledge, SLAs - CMDB: Discovery, Service Mapping, Data Integrity - Customizations & Integrations: UI Policies, Client Scripts, Workflows, REST/SOAP APIs, MID Server Qualifications: - 5+ years of hands-on ServiceNow development experience - Strong grip on JavaScript, GlideScript, HTML, CSS - Proven expertise in ITSM, CMDB, SecOps, IRM modules - Experience with REST/SOAP integrations - Solid understanding of ITIL processes and Agile methodology - Excellent problem-solving and communication skills Job Type: Contractual / Temporary Contract length: 6 months Pay: ₹900,000.00 - ₹1,500,000.00 per year Work Location: In person