Junior Courier Boy

As a Junior Courier Boy at the logistics department in Madhavaram, Chennai, you play a crucial role in ensuring the efficient pickup and delivery of packages, documents, and other items to customers. Your responsibilities include supervising junior courier boys, planning delivery routes, providing excellent customer service, and maintaining accurate records of all interactions. **Role Overview**: You are responsible for overseeing the pickup and delivery of various items to customers, ensuring timely and efficient service. Additionally, you provide leadership and guidance to junior courier boys to optimize delivery operations. **Key Responsibilities**: - Pick up and deliver packages, documents, and other items to customers promptly. - Supervise and coordinate the activities of junior courier boys for efficient deliveries. - Plan and optimize delivery routes for cost-effective and timely service. - Provide exceptional customer service by addressing inquiries and issues professionally. - Handle packages carefully to ensure proper security during transport. - Maintain accurate records of pickups, deliveries, and customer interactions. - Ensure proper maintenance of vehicles, including cleaning, maintenance, and repairs. - Offer training and guidance to junior courier boys for effective task performance. **Qualifications Required**: - High school diploma or equivalent education. - 1-3 years of experience in a courier or logistics role. - Skills required: - Valid driver's license (if applicable). - Excellent communication, customer service, and leadership skills. - Ability to lift and carry packages weighing up to 50 lbs. - Basic knowledge of local areas and routes. - Capability to work independently and collaboratively in a team. - Preferably hold relevant certifications like a commercial driver's license (CDL).,