Jr/Sr Operations Analyst

Experience

• Jr Operations Analyst: 1 to 5 years in Insurance domain.
• Sr Operations Analyst: 5 to 8 years in Insurance domain.

We are seeking a meticulous and process-driven Commercial Lines Underwriting Operations Analyst to join our team at CogniSure. In this role, you will play a pivotal part in ensuring the efficiency and effectiveness of our underwriting operations. Your focus will be on process optimization, data analysis, and providing operational support to enhance our platform's capabilities. If you are passionate about commercial insurance operations and process improvement, we encourage you to apply for this exciting opportunity.

Roles And Responsibilities

• Execute business processes efficiently and effectively as per agreed Service Level Agreements.
• Input data in an excel spreadsheet or any appropriate template for the task assigned.
• Ensure that turnaround time and accuracy of the work meets service standards.
• Perform feasibility analysis to identify ways to improve existing process.
• Performing audits on data quality and developing framework for improving Quality.
• Prioritize daily tasks according to detailed guidelines to meet SLA.
• Identify, research, and resolve problems.
• Ability to analyse, interpret and compile information from multiple sources.
• Collaborate with internal teams in professional manner via email and on calls.
• Handle own work in process and support team efforts to ensure that individual and team goals are met.
• Handling Team clarifications and assisting leads in Business mapping.
• Expertise in advanced Excel and macro be an added advantage.

Requirements

• Relevant US P&C Insurance experience.
• Demonstrates Good Communication Skills (Both written & verbal).
• Problem Solving and good analytical skills should be able to foresee issues and suggest solutions, with impactful data.
• Displays enthusiasm and eagerness to learn new things.
• Ability to work under pressure and meet deadlines, while maintaining a positive attitude and providing outstanding client service.
• Flexible and adaptable to change.
• Experience in Azure Dev Ops & Scrum Not Mandatory.