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2 Jobs in West Khasi Hills

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0.0 - 5.0 years

3 - 5 Lacs

West Khasi Hills

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Naukri logo

Dear Aspirants, Launch your career with a prestigious multinational BPO company. Illuminate lives and embark on a rewarding career with our award-winning multinational company. As a Chat Customer Service Representative based onsite in Ahmedabad and Jaipur. you will play a vital role in adding a human touch to our business. International Chat - Service Process - 100% Non Voice - Ahmedabad Starting CTC: INR 30,000 per month Maximum CTC: INR 40,000 per month Role & responsibilities As an Online Chat Executive, you will be responsible for providing exceptional customer service through live chat support. Your main role is to resolve customer queries and issues efficiently while maintaining a high level of customer satisfaction. Provide real-time assistance to customers via chat, addressing their inquiries and concerns promptly and accurately. Resolve customer issues and complaints effectively while ensuring a positive customer experience. Preferred candidate profile Excellent communication skills in English. Qualification- Any Graduate/12th pass/10+3 Years Diploma Willingness to work in rotational shifts, including night shifts and weekends. Perks and benefits 5 days working with rotational week off. Competitive salary with performance-based incentives. Health insurance, Medi-claim Insurance, Personal Accident insurance, provident fund, Gratuity and other benefits. Free Cab facility for night shifts. Overtime and night shift allowances (subject to business requirements). Subsidized Meals Opportunity to work in a fast-paced, dynamic environment. Professional development and growth opportunities. Maternity Leaves/Paternity Leaves benefits Jaipur (Rajasthan) Role: Customer Service Representative (Chat/Email/Voice) Responsibilities: Assist international customers, resolve issues, and maintain strong customer relations. Qualifications: 12th pass and above, good communication skills, computer knowledge. Shifts: 24/7 availability Salary: 26,000 to 38,000 CTC Perks: 14 days hotel accommodation for outstation candidates, extra incentives. Reach out for more information; HR Ankit Gokani - 7069538800

Posted 1 week ago

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12.0 - 20.0 years

10 - 18 Lacs

Nongstoin, Shillong, West Khasi Hills

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Naukri logo

Role & responsibilities Operational Management: 1) Oversee day-to-day operations, including production scheduling, procurement, inventory management, and maintenance activities 2) Monitor key performance indicators (KPIs) to assess operational efficiency and identify areas for improvement. 3) Implement best practices to enhance productivity, reduce costs, and ensure quality standards are met. 4) Handling outward transportation. Team Leadership and Development: Providing technical leadership to the entire plant in all respect. Aligning the entire team technically and administratively. 4) Develop and mentor employees to build a high-performing team capable of meeting current and future challenges. 5) Promote a safe working environment and ensure compliance with health, safety, and environmental regulations. Quality Assurance and Compliance: 1) General administration including labor, stores & inventory, statutory and legal issues for industry, managing a team of expats and managing local government and community leaders to achieve smooth and optimal operating efficiencies. 2) Implement corrective and preventive actions to address quality issues and mitigate risks. Financial Management: 1) Prepare and manage the factory's budget, forecasting expenses, and revenue projections. 2) Monitor financial performance against targets, analyze variances, and take corrective actions as necessary. 3) Identify opportunities for cost optimization and revenue growth to enhance profitability. Liaison: 1) Liaising and dealing with Government authorities. 2) Handling Raw material suppliers and labors. 3) Ensuring adequate supply of raw material 4)Handling locals on daily basis. Profitability: 1) Ensuring communication between Power plant & Ferro Plant. 2) Managing overall production output with quality. 3) Preparation and submission of all MIS reports concern with production. Costing: 1) Implementing a robust procurement strategy to secure raw materials at competitive rates, ensuring economic feasibility. 2) Employing thorough calculations to assess labor costs and raw material expenses accurately. Preferred candidate profile Strong technical knowledge of Ferro alloy production processes, equipment, and technologies. Excellent leadership, communication, and interpersonal skills, with the ability to inspire and motivate teams. A. Education and Experience: Bachelor's degree in Engineering, Business Administration, or related field; MBA or advanced degree preferred. Proven experience (16+ years) in a leadership role within the Ferro alloy industry or a similar manufacturing environment. Perks and benefits Subsidies: Generous subsidies for food and accommodation to ensure your well-being and comfort.

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