7 Jobs in Tirunelveli Junction, Tirunelveli

Objective Summary: To ensure that customers are handled in a polite and gentle manner To reduce customer complaints To hand over the right jewel to the right customer as per his requirement. Principal Duties and Responsibilities: He/she has to receive the customers, greet them. He/she shall ensure that customers are comfortable. He/she shall as per the enquiry or need of customer display the right ornaments. He/she shall ensure that the jewels and the box are clean and tidy before display. He/she shall weigh the ornaments selected by the customer. He/ she shall inform the customer regarding the price of the jewel and its making charges and ask if it can be send to billing section He/ she shall ask the customer if he has any additional purchase and hand over the customer to the CSO so that the customer can be assisted to the particular section. He/ she shall hand over the jewel to the billing section. Receive the bill and hand it over to the customer. He/she shall thank the customer for shopping at Bhima Jewellers. He/she shall write down in the section book regarding any special enquiries, complaints or suggestions made by the customer. He/ She shall ensure that his/her counter and the display box are clean and tidy most of the time. He/ she shall take particular care in displaying the ornaments and should do it politely. and take special care always while handling ornaments He/she shall collect old jewellery for exchange/for repair, show the weight and the number of pieces to the customer and send it in for assaying and valuation or repairs as the case may be. He/she shall make sure that jewels are kept back to the respective racks after display to the customer

Job Description Job Title : Marketing Manager/Officer Objective Summary: To supervise all Marketing activities, to identify new markets, to develop existing ones and to chart out strategies for increasing market share and reach. Principal Duties and Responsibilities: Identify, develop, and evaluate marketing strategy, based on knowledge of company objectives, market characteristics, and cost involved Evaluate the financial aspects, such as budgets, expenditures, research and development appropriations, return-on-investment and profit-loss projections for a particular project/strategy. Formulate, direct and coordinate marketing activities and policies to promote products, working with Brand Building and Business development team. Direct the hiring, training, and performance evaluations of marketing and sales staff and oversee their daily activities. Consult with Brand Building team on product specifications such as changes in design and packaging as per the need of the customer and feedbacks received by the marketing executives regarding market changes and need. Develop pricing strategies in consultation with the top management, taking into consideration both firm objectives and customer satisfaction. Use sales forecasting and strategic planning to ensure the sale and profitability of products, lines, or services, analyzing business developments and monitoring market trends. Coordinate and participate in promotional activities (like exhibitions and trade shows), work with advertisers and Brand Building team to market products and services. Initiate market research studies and analyze their findings to develop new markets. Developing constructive and cooperative working relationships with others, and maintaining them over time. Developing specific goals and plans as per prioritization, organize, and accomplish the work assigned, delegation of work to sub ordinates and creation of work harmony Maintain a visit plan mentioning the visits to each selected outlets and assist team members in their work. Providing market related information to superiors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Send daily reports to the top management consolidating the department activities of a particular day.

Job Title : Floor Manager Reporting To : Branch Manager / Manager’s Objective Summary: To ensure the proper functioning of the showroom. To monitor the sales, inventory, employees and all other related infrastructures within the showroom. Principal Duties and Responsibilities: v Ensure that all customers are handled properly by the retail staff. v In cases where customers cannot be handled by the retail sales assistants, Floor in charges to handle them. v To ensure that the procedures, process and systems adopted by the management are being followed by staffs. v To Suggest, Plan and implement in-shop display, layout and customer walk-ins so as to maximize sales, customer satisfaction, appearance and image of store for customers. v To assess and Manage selling and customer service activities and staff competence in these areas, so as to optimize and sustain sales performance, profitability and customer satisfaction. v To manage upkeep and ensure proper working condition of all infrastructures, equipment, fixtures and stock in showroom premises. v To review employee performance and to suggest actions to be taken regarding a particular employee. v To conduct daily briefings on the activities to be conducted with the staff. v To attend the monthly meetings held at corporate office or to attend meetings as and when required by the top management in corporate office. v To approve the leaves of the sales staff after it has been reviewed by the section in charge v To maintain the movement register. v To provide daily report to manager and top management. v Controlling section supervisor’s & section heads. v Follow-up of due compliance with shop rules and regulations, v Ensuring proper attendance of customers by section staff & front office staff (floor coordinators) v Inducing new methods for improving service and customer satisfaction. v Ensuring the floor supervisors do proper follow up of customer feedback and reporting the necessary changes on account the same. v Close monitoring of items passing during the beginning and end of the day. v Arrangement of necessary number of staffs for smooth functioning of item passing. v Reporting to the HR department the requirement of staff at respective sections. v He/she shall ensure that the staffs under his/her team adhere to the HR policy regarding uniforms and timings. To ensure a proper shopping experience within the showroom.

Job description He/she has to receive the customers, greet them. He/she shall politely ask the customer regarding his enquiry. He/she shall as per the enquiry lead the customer to the right section He/she shall ensure that the customer is comfortable before the CSA leaves. He/she shall write down the walkin in the walkin register. He/ she shall make arrangement for any refreshment if required by the staff. He/she shall accompany back the customer to the door. He/ she shall enquire if the customer is satisfied with the shopping experience at Bhima and thank the customer for shopping at Bhima Jewellers. He/ She shall have the bills prepared at the billing section as per details provided by the sales staff and bring the bills over to the customer and explain the details if required and escort them to the cash counter.

Job Title: 1. Showroom Manager/ Asst. Manager Objective Summary: To ensure the proper functioning of the showroom. To monitor the sales, inventory, employees and all other related infrastructures within the showroom. Principal Duties and Responsibilities: v Ensure that all customers are handled properly by the retail staff. v In cases where customers cannot be handled by the retail sales assistants, Floor in charges to handle them. v To ensure that the procedures, process and systems adopted by the management are being followed by staffs. v To Suggest, Plan and implement in-shop display, layout and customer walk-ins so as to maximize sales, customer satisfaction, appearance and image of store for customers. v To assess and Manage selling and customer service activities and staff competence in these areas, so as to optimize and sustain sales performance, profitability and customer satisfaction. v To manage upkeep and ensure proper working condition of all infrastructures, equipment, fixtures and stock in showroom premises. v To review employee performance and to suggest actions to be taken regarding a particular employee. v To conduct daily briefings on the activities to be conducted with the staff. v To attend the monthly meetings held at corporate office or to attend meetings as and when required by the top management in corporate office. v To approve the leaves of the sales staff after it has been reviewed by the section in charge v To maintain the movement register. v To provide daily report to manager and top management. v Controlling section supervisor’s & section heads. v Follow-up of due compliance with shop rules and regulations, v Ensuring proper attendance of customers by section staff & front office staff (floor coordinators) v Inducing new methods for improving service and customer satisfaction. v Ensuring the floor supervisors do proper follow up of customer feedback and reporting the necessary changes on account the same. v Close monitoring of items passing during the beginning and end of the day. v Arrangement of necessary number of staffs for smooth functioning of item passing. v Reporting to the HR department the requirement of staff at respective sections. v He/she shall ensure that the staffs under his/her team adhere to the HR policy regarding uniforms and timings. v To ensure a proper shopping experience within the showroom.

Accountant shall be responsible for all accounts entry, verification and preparation. He/she shall be accountable for all accounting activities. VERIFICATION: Verification and preparation of daily cash statement before submitting the same to the top management. Verification of sales and purchase if any, cash and Cheque payments, cash receipts, cash payments and vouchers and other bills and their entries in software. Verification of Daily cash and Cheque collection. He/ She shall undertake bank statement verification and reconciliation. Verification and approval of Cheque payment release to creditors. PREPARATION: Preparation of the daily expense statements. Preparation of sales report. Preparation of Quarterly budgets and its analysis. Preparation of sales tax returns and E-filing. Preparation of all vouchers for all transactions.

Job description Generating Invoices on daily basis Operating POS billing software for retail orders related to customers Basic computer operating skills Greeting the customer, understanding the needs of the customer and selling the right product according to the customers preference Following the SOP's , adhering to the cleanliness and the safety protocol. Team management and taking up responsibilities Identify current and future requirements by establishing rapport with customers Motivate the team to perform and deliver the best Display a positive attitude where the customer feels delighted to walk into Paul's creamery. Inventory and stock management Day end closing and reporting