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3.0 - 5.0 years
2 - 2 Lacs
kolkata, taratala
Work from Office
We are seeking an enthusiastic and persuasive Insurance Telecaller Agent to join our team in Kolkata. The role involves reaching out to potential clients, explaining insurance products, following up on leads, and closing sales while maintaining high levels of professionalism and customer service. Key Responsibilities Make outbound calls to potential clients using company-provided leads. Explain insurance products in a clear and convincing manner to customers. Follow up with interested prospects and convert them into successful sales. Maintain accurate records of customer interactions and sales in databases. Meet and exceed assigned sales targets in a fast-paced environment. Deliver excellent...
Posted 2 months ago
3.0 - 8.0 years
4 - 9 Lacs
Kolkata, Taratala
Work from Office
The WFM Manager will be responsible for the overall management of the day to day operations for the Workforce Management team which includes, but is not limited to, planning, forecasting scheduling, capacity planning, dialer management, lists management, KPIs and SLAs adherence. The Workforce Associates are in charge of staffing, scheduling and reporting performance for the call centers. This team is tasked with ensuring that business goals are met, while maintaining an environment where our entire company can balance business needs with their lives outside of work. Job Duties: Handle complete suite of workforce and real time services (forecasting, resource planning, scheduling, dialer manag...
Posted 5 months ago
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