customer co-ordinator Field HELYXON Healthcare Solutions

0.0 - 1.0 years

1 - 3 Lacs

Sarojini Nagar, Delhi, Delhi

On-site

Job Title: Customer Coordinator – Field Operations Location: Delhi Employment Type: Full-Time Job Summary We are seeking a proactive, customer-oriented Customer Coordinator to support field operations. You will coordinate on-site activities, interface directly with clients, and work with internal teams to deliver high‑quality service to customers on location. Key Responsibilities Act as the primary point of contact for customers during field visits. Handle inquiries and issues promptly. Coordinate scheduling for service deliveries, installations, audits, or field support tasks. Serve as liaison between field teams, vendors, and clients—ensuring field staff have required resources and information. Monitor quality and safety standards, verifying that services meet company compliance and client expectations. Collect, document, and analyze customer feedback and service outcomes, and share insights with relevant stakeholders. Maintain accurate records of client interactions, field activities, and service completion. Generate reports as needed. Support training and onboarding of field staff to uphold service quality. Bachelor’s degree in Business, Communications, Engineering, or a related field is preferred. IndeedExpertia 0-1 years of experience in customer service or field coordination roles. Familiarity with CRM software and Microsoft Office Suite. Excellent communication, problem‑solving, and interpersonal skills. Strong organizational and multitasking abilities, with attention to detail. Self-motivated, capable of working independently, and adaptable to shifting priorities. Prior experience in logistics, retail, or technical field-service environments. Indeed Exposure to audits, installations, or inspections in fieldwork context. Ability to train or coach field teams in customer service best practices.Key Performance Indicators (KPIs) Customer satisfaction ratings and feedback. Timeliness and completeness of field service delivery. Accuracy of documentation for customer interactions and field logs. Quality and efficiency of coordination among field, operations, and client teams. Job Types: Full-time, Fresher Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Health insurance Paid sick time Provident Fund Work Location: In person

Posted 21 hours ago

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Hindi Calling process Fresher GURUSOUL REALTY PRIVATE LIMITED

0 years

1 - 0 Lacs

Sarojini Nagar, Delhi, Delhi

On-site

We are looking for energetic and confident freshers to join our team as Telecallers for our Hindi calling process in the real estate industry. You will be responsible for calling potential customers and providing them with information about our real estate projects. Job Types: Full-time, Fresher Pay: ₹11,490.50 - ₹18,656.13 per month Benefits: Health insurance Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person

Posted 1 week ago

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Telecaller inbound Kingstone Infrabuild Private Limited

0 years

0 - 0 Lacs

Sarojini Nagar, Delhi, Delhi

On-site

We are looking for a motivated and confident Tele caller to join our real estate team. The role involves making outbound calls to potential clients, providing information about ongoing and upcoming property projects, generating leads, and assisting in arranging site visits. Key Responsibilities Make outbound calls to potential clients from provided databases or leads. Explain real estate projects, locations, pricing, and benefits to interested customers. Understand customer requirements and qualify leads based on interest and budget. Schedule site visits and coordinate with the sales team for follow-ups. Maintain a record of calls, inquiries, feedback, and appointments in CRM tools. Follow up on previous leads to re-engage and nurture customer interest. Meet daily/weekly targets for calls, qualified leads, and appointments. Maintain a professional tone in all customer interactions. Share promotional materials or brochures via WhatsApp, email, etc Requirements Fluency in hindl & English preferred Education Minimum 12th pass & any Graduate can apply Freshers can apply Must be comfortable with calling profile Job Types: फ़ुल-टाइम, फ्रेशर Pay: ₹12,543.70 - ₹18,542.21 per month Benefits: हेल्थ इंश्योरेंस Language: Hindi (Required) Work Location: In person

Posted 1 month ago

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Telecaller Kingstone Infrabuild Private Limited

0 years

0 - 0 Lacs

Sarojini Nagar, Delhi, Delhi

On-site

We are looking for a motivated and confident Tele caller to join our real estate team. The role involves making outbound calls to potential clients, providing information about ongoing and upcoming property projects, generating leads, and assisting in arranging site visits. Key Responsibilities Make outbound calls to potential clients from provided databases or leads. Explain real estate projects, locations, pricing, and benefits to interested customers. Understand customer requirements and qualify leads based on interest and budget. Schedule site visits and coordinate with the sales team for follow-ups. Maintain a record of calls, inquiries, feedback, and appointments in CRM tools. Follow up on previous leads to re-engage and nurture customer interest. Meet daily/weekly targets for calls, qualified leads, and appointments. Maintain a professional tone in all customer interactions. Share promotional materials or brochures via WhatsApp, email, etc Job Types: Full-time, Fresher Pay: ₹12,543.70 - ₹18,542.21 per month Benefits: Health insurance Schedule: Day shift Supplemental Pay: Performance bonus Language: Hindi (Required) Work Location: In person

Posted 2 months ago

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