5 Jobs in New Perungalathur, Chennai Region

Job Description: Company Overview: Sutherland is a global leader in digital transformation and customer experience, combining cutting-edge technologies with deep industry expertise. With a digital-first approach, Sutherland helps global clients enhance customer relationships through personalized and efficient support. Role Summary: As a Customer Support Associate, you will be the first point of contact for global B2B clients through email and chat support. You’ll solve problems, offer exceptional customer service, and manage sensitive queries with empathy and precision. Key Responsibilities: Handle B2B customer interactions via email and chat. Deliver accurate and timely support while meeting SLAs. Take ownership of each interaction with proactive resolution. Document interactions and maintain precise customer records. Ensure excellent customer service and issue resolution. Report recurring issues and suggest process improvements. Requirements: Good verbal and written English communication skills. Strong customer service mindset with email/chat handling skills. Ability to work independently, empathize with customers, and manage time effectively. Basic knowledge of Windows OS. Familiarity with email etiquette and multi-channel support. Minimum Qualification: High school diploma or equivalent. Experience: 0–2 years (freshers welcome!). Work Details: Location: Work from Office (Sutherland A1 block,Ground floor, Shriram Gateway Parks, Perungalathur, Chennai-63) Shifts: Rotational (day and night shifts) Workdays: 5 days/week, 2 rotational off Performance Incentives Two-way cab facility (pick-up and drop) Health Insurance & ESI What You’ll Gain: Global work environment with learning opportunities. Career growth in a multinational organization. Recognition, rewards, and a team-oriented culture. Development of skills in problem-solving, communication, and professionalism. Disclaimer Sutherland never asks for payments or favours for job opportunities. If you receive any suspicious request, please report it to: TAHelpdesk@Sutherlandglobal.com

Company: Sutherland Global Services Location: Chennai (Work from Office) Experience Required: 0 – 3 Years Work Mode: Full-time | Night Shifts | 5 Days Working | 2 Days Rotational Off Job Description: We are seeking dynamic and enthusiastic individuals to join our team as Customer Support Associates in the International Voice Process. The ideal candidates will handle inbound/outbound calls, resolve customer queries efficiently, and ensure a high level of customer satisfaction in a US-based process. Roles and Responsibilities: Manage inbound and outbound calls for international clients. Deliver prompt and accurate responses to customer inquiries. Maintain high-quality standards while communicating with customers. Handle technical or service-related issues and escalate when necessary. Update CRM systems with call details and case resolutions. Eligibility Criteria:Qualification: HSC (12th pass) / Graduate / Postgraduate (Any stream). Freshers or candidates with up to 3 years of experience are welcome. Excellent English communication skills – both verbal and written. Willingness to work in night shifts and rotational week-offs. Candidates must be comfortable working from the office (Chennai location). Preferred Skills: Good listening and problem-solving skills. Ability to handle pressure in a fast-paced environment. Prior BPO/Voice process experience is a plus (not mandatory). Salary & Benefits:Salary: Performance Incentives Two-way cab facility (pick-up and drop) Health Insurance & ESI Disclaimer Sutherland never asks for payments or favours for job opportunities. If you receive any suspicious request, please report it to: TAHelpdesk@Sutherlandglobal.com

Job Description: Company Overview: Sutherland is a global leader in digital transformation and customer experience, combining cutting-edge technologies with deep industry expertise. With a digital-first approach, Sutherland helps global clients enhance customer relationships through personalized and efficient support. Role Summary: As a Customer Support Associate, you will be the first point of contact for global B2B clients through email and chat support. You’ll solve problems, offer exceptional customer service, and manage sensitive queries with empathy and precision. Key Responsibilities: Handle B2B customer interactions via email and chat. Deliver accurate and timely support while meeting SLAs. Take ownership of each interaction with proactive resolution. Document interactions and maintain precise customer records. Ensure excellent customer service and issue resolution. Report recurring issues and suggest process improvements. Requirements: Good verbal and written English communication skills. Strong customer service mindset with email/chat handling skills. Ability to work independently, empathize with customers, and manage time effectively. Basic knowledge of Windows OS. Familiarity with email etiquette and multi-channel support. Minimum Qualification: High school diploma or equivalent. Experience: 0–2 years (freshers welcome!). Work Details: Location: Work from Office (Sutherland A1 block,Ground floor, Shriram Gateway Parks, Perungalathur, Chennai-63) Shifts: Rotational (day and night shifts) Workdays: 5 days/week, 2 rotational off What You’ll Gain: Global work environment with learning opportunities. Career growth in a multinational organization. Recognition, rewards, and a team-oriented culture. Development of skills in problem-solving, communication, and professionalism. Disclaimer Sutherland never asks for payments or favours for job opportunities. If you receive any suspicious request, please report it to: TAHelpdesk@Sutherlandglobal.com

We are looking for a proactive and persuasive Telecaller who is fluent in Hindi and Tamil to join our team. The ideal candidate should have excellent communication skills and the ability to engage customers over the phone. Knowledge of Telugu and/or Kannada will be an added advantage. Key Responsibilities:Make outbound calls to prospective and existing customers. Handle inbound inquiries and follow-up calls. Provide information about products/services and address customer queries. Maintain customer records and update databases. Collaborate with sales and customer service teams for lead conversion. Along with Fixed Salary , Incentives will be given as per sales

We are looking for a reliable and experienced Personal Car Driver to provide safe and timely transportation for a private individual or family.Candidate should be able to drive both Automatic and Manual cars as per the availability. The ideal candidate should be punctual, trustworthy, and familiar with local routes and traffic rules. Key Responsibilities Drive the employer and family members to various locations as required. Ensure the vehicle is clean, well-maintained, and in good working condition. Follow traffic laws, safety regulations, and navigation routes.