5 Jobs in Mummidivaram

:Designation - CX Agent Job Requirement Experience in B2B (Agency or Corporate) client management. Should be an excellent team worker with good communication skills. Need to have effective Telephone and Email etiquettes. Need to be a quick learner around the functionality of the product and be able to use different troubleshooting techniques. Need to have excellent understanding knowledge of Travel Technology (computer reservations systems (CRS), GDS systems and e-travel), Amadeus and Galileo. Need to be proficient in English & Hindi; knowledge of additional languages is an advantage. Need to have exemplary customer service skills with an ability to present, persuade and communicate effectively. Having knowledge about Visa, Train/Bus, Cabs, Packages will be an additional advantage. Should have knowledge about TC areas, Airline code, City code, Type of fares. Having timely travel restriction knowledge would be an advantage. IATA certification will be an added advantage. Ready to work in shifts. Maintain relationships with clients by providing support, information and guidance. --- Job Responsibility Responsible for inbound and outbound calls and assisting guests with their queries within the defined TAT. Responsible for responding to guest emails and feedback as per the agreed TATs. Responsible to execute clearing of the backend queues for manual processing, failure handling, etc. Responsible to maintain a good relationship with our frequent bookers, Passengers and Travel coordinators. Responsible to Adhere to set SLAs 100% of the time. Responsible to escalate the call in a timely manner to ensure the customer is being heard at all levels. Responsible to support day to day queries / service related to bookings (ticket cancellation / Reissuance / issuance) with the highest level of customer service via telephone and email. Responsible to ensure highest level of Telephone and Email Etiquettes. Responsible to co-create process guidance to the Team Leaders. Update reports on daily basis for the team leader / manager. Responsible for identifying areas of opportunity for automation and coordinating with your team leader to ensure it is documented and sent to the team Clarification for execution. Responsible for working closely with internal support teams to determine the root cause for customer issues as per the defined TAT. Responsible to assist team leaders / manager’s with daily documentation, process improvement, analysis and implementation of effective methods to address process gaps with active efficiency levels of the team / process. Responsible for identifying clients' needs and suggesting suitable travel options. --- Min Qualification Graduate / Diploma in Travel & Tourism or IATA certified. Travel Industry (OTAs, B2B Consolidator, Airlines, Travel Agency, Corporate Travel Desk). Job Type: Full-time Pay: ₹30,000.00 - ₹35,000.00 per month Work Location: In person

JOB DESCRIPTION Position/Designation Business Development Executive Grade B2 Department BRANCH Sub Department (if any) N/A-Sub Department Employment Type Probationer Job Role Branch Business Development Reporting to - Designation and Grade Branch Manager No Of Reportees Main Tasks Increase the Branch business 1.Field Marketing. 2.Generate Leads on daily basis. 3.Conversation of leads 4.Sales Calls 5.Generate new customer Business for GL and Third party. Areas of Responsibility 1.Achieve Monthly Sales Target. 2.Cross selling and up selling of third Party and group products to Gold Loan customers. 3.Adhere to lending norms and maintain integrity in customer transactions. 4.Support the branch in interest collection. 5.Conduct branch catchment development activities and generate customer leads and converting them to NCA. Special Requirements (if any) Graduate/Post Graduate. Compensation Band Based on Market Standards/Internal norms Entitlements As per policy Stake Holders MFL Sta , Group Company Sta , Customers Assets Required As per policy Career Progression Null Personal Speci cation Educational Quali cation Graduate (minimum) Technical Certi cation Basic Computer Knowledge, esp.MS O ce applications mandatory. MS Excel preferable. Skill Sets Sales orientation. Good communication skills. Outgoing and confident. Problem solving capabilities, Result oriented, Proactive, Creative, and innovative, Perseverance, Flexibility, Pleasant and Smart, Integrity, Effective, Team player. And Empathetic Communication Skills Conversant in local language and English Total Field Sales Experience 1Year(s)0 Month(s) Behavioral Competencies NA Other Requirements (if any) Null Remarks

Key Job Responsibilities To ensure quality of business and operational e ciency through proper process adherence and facilitate smooth functioning of branches. Promote and maintain positive relations with all contacts, customers, and potential customers Achieve desired level of productivity to meet & contribute towards branch profitability targets. Promotes the products and services; consistently cross-sells and Up-sells products at every opportunity. Conduct promotional activities for marketing and drive referral programs for customer acquisition Responsible to handle day to day transactions and valuables. Maintain all data and records related to daily transactions Retain customers, by working towards achieving the higher purpose to transform the life of the common man by improving their financial well being Knowledge, Skills & Attributes Result Orientation Customer Service & Retention Focus Digital Mindset Relationship Building Process Knowledge/ Orientation Effective Time Management Cross Selling / Upselling Skills Business Development Communication Skills Proficiency in local language and English Role Requirements Educational Qualification Graduate Experience Freshers / 1 year experience in lending / financial services

Selected Intern's Day-to-day Responsibilities Include Create content Manage social media Perform search engine optimization (SEO) Support campaigns Conduct market research About Company: Moin Consultancy is a trusted and ISO 9001:2015 certified educational and career guidance organization based in Yanam, India. Specializing in personalized academic consulting, Moin Consultancy is the only consultancy in the Konaseema region offering admissions into top universities in India and abroad. We provide end-to-end support for students and professionals, offering a wide range of services including: University admissions (UG & PG – B.Tech, MBA, MBBS, etc.) Study abroad guidance (Australia, UK, USA, Canada, Europe, UAE, etc.) Software training (full stack, cyber security, Salesforce, cloud tech) Skill development (soft skills, business English, personality development) Career counseling and resume building IELTS coaching and distance education Recruitment and job support training Moin Consultancy is your partner in unlocking opportunities and building successful careers. Show more Show less

Website; http://www.primarcpecan.com Job Role : Analytics & MIS Executive Location: Andheri - E (Marol Naka) Job description: 1) Develop, maintain, and automate daily, weekly, and monthly reports across departments. 2) Ensure timely distribution of accurate reports to relevant stakeholders 3) Maintain dashboards and trackers 4) Automate manual reports through dashboard tools 5) Ensure data integrity and resolve discrepancies or data issues 6) Collaborate with operations, finance, sales, and marketing teams to gather data requirements. 7) Support ad hoc reporting and analytical needs across departments. 8) Ensure accurate record-keeping and documentation for MIS and financial data. Required Experience, Skills, and Qualifications: 1. Strong data analysis, reconciliation, and presentation skills 2. Experience with Tally Prime software and ERP systems to extract, clean, and structure large data. 3. Advanced Excel Job Type: Full-time Benefits: Health insurance Schedule: Day shift Monday to Friday Application Question(s): Are you currently working on Tally ERP? How good you are advance excel? how many years of experience in Accounting? expected monthly salary Work Location: In person