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1.0 - 3.0 years

7 - 11 Lacs

thane, mumabi

Work from Office

Job Purpose This position is open with Bajaj Finance ltd.First link of management between the executors i.e. field staff and management. An effective communicator with exceptional relationship management s with ability to relate to people at all levels of business and management. Delivery of business AOP objectives for the assigned geography.Culture Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organizations policiesAct with Integrity Duties and Responsibilities PRINCIPAL ACCOUNTABILITIES(Accountabilities associated with the job) Achieving business numbers with the assigned line of channels (Basis location and market potential). People Management (Off roll) Hiring, Retention & Productivity. Sales Governance through compliance of systems and processes. Responsible for tracking, managing & controlling PDD requirement compliance Reduction in customer complaints & cancellation by ensuring that no miss-selling is being done. Understanding of CRM Salesforce.com. Effectively engage with Credit, Operations & Risk teams. To ensure TAT is maintained for case processing.4. MAJOR CHALLENGES(Challenges faced on an on-going basis in carrying out the job) Training of self and their team below. Hiring right candidate. Smooth onboarding to help settle the employee well in BFL. Smooth onboarding of New Dealer/Partner with BFL Retention of Off-roll staff5. DECISIONS(Key decisions taken by job holder at his/her end) Hiring of Off roll staff Approvals by coordinating with internal stake holders eg. Clearing cases Lead allocation Field activity planning and closure6. INTERACTIONS(Key working relationships a job holder needs to have INSIDE and OUTSIDE the company to accomplish the job)Internal ClientsRoles you need to interact with inside the organization to enable success in your day to day work Connect with various internal department i.e. product, credit, Ops, RCS & compliance to process the file. Connect with HR department for hiring & retentionExternal Clients Roles you need to interact with outside the organization to enable success in your day to day work Engaging with customer. Mapping of market competition.7. DIMENSIONS(Key numerical data which will reflect the scope and scale of activities concerning this job)Financial Dimensions(These should be quantifiable numerical amounts) From 45 to 70 Cases MOM (depending upon location and market potential)Other Dimensions(Significant volume dimensions associated with the job)Total Team Size: 9Number of Direct Reports: 5 to 9Number of Indirect Reports: NANumber of Outsourced employees: 5 to 9Number of locations: 1 to 4Number of products: 1 i.e. Two wheeler Loan Required Qualifications and Experience S AND KNOWLEDGE(Minimum acceptable proficiency for this job which best indicates the education and/or experience requirements of this job and not the incumbent)Educational Qualifications Qualifications Graduate / Post Graduate Good command in excel is essential. Work Experience 1 to 3 years of relevant experience in managing team Result oriented - Go getter attitude is must Should have collaborative work style to engage with peers & colleagues across the company. Excellent Team management & Interpersonal s. Excellent command over communication s. Highly ambitious & self-motivated

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4.0 - 8.0 years

15 - 19 Lacs

goregaon, mumabi

Work from Office

Duties and Responsibilities To achieve collection targets assigned to the territory by meeting collection target for the states or region assigned. Meeting the Target on Cost of Collections. Ensuring meeting PI Targets within cost limit specified. Ensuring legal guidelines are complied for entire collection structure in letter and sprits. Ensure that the collection agencies and executives adhere to the legal guidelines provided by the law in force. Ensure adherence to the Code of Conduct. Continuously monitoring collection agencies and collection executives to identify fraudulent practices and ensure that no loss is incurred due to such activities. Keeping the write off per cent within risk pricing. Control portfolio in terms of bucket flows. Handle customer issues escalations. Feedback on credit policy based on market conditions. Approve waivers on PI as per delegation matrix. Ensuring documented feedback and action taken on all cases in soft buckets. Ensuring adequate Feet on Street availability area-wise / bucket-wise / segment-wise. Manage and put support mechanism for legal / police issues. Ensuring audit queries are complied with, ensuring corrective and preventive action. Manage productivity by fixing productivity parameters for DMA / Agencies / collection executives monitoring performance against set parameters and daily review of Area Managers and monthly review of Collection officers. Recruitment of collection officers / area managers. Constant evaluation of collection officers/area managers Required Qualifications and Experience People Management s People Management s Excellent communication s Negotiation s Strong bias for action & driving results in a high performance environment. Demonstrated ability to lead from the front. Excellent relationship s Affirmative in nature, Strong Leadership s, Clarity of thought and perseverance. Exceptionally high motivational levels and needs to be a self starter Working knowledge of computers.

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1.0 - 3.0 years

6 - 10 Lacs

goregaon, mumabi

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Job Purpose This position is open with Bajaj finance limited Duties and Responsibilities Responsibilities:-To enable enhanced business profitability through effective management of the delinquent portfolio To achieve the desired collection efficiencies across product managed Ensure that adequate collections intensity of follow up is executed for all delinquent accounts Meeting the Target on Cost of Collections Ensuring meeting PI Targets within specified on monthly basis Continuously review the location portfolio and report early/potential stress accounts Ensure that all collections activities are properly documented in the form of Collection Trails Ensure that all collections processes and Risk governance mandates rolled out are completely adhered to at each location Liaison with legal/law enforcement agencies for speedy recovery Provide feedback on the effectiveness of collections strategies formulated and implemented Ensure that the resources are optimally used with the number of visits, contacts, PTP conversion ratio etc, settlement process to be in line with approval received NIL delay in cash TAT and MIS Required Qualifications and Experience Desired s and experience: Graduate in any Specialisation Good verbal and written Proficient in Microsoft Office Exp 06 Months - 3 Years

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2.0 - 3.0 years

7 - 11 Lacs

goregaon, mumabi

Work from Office

Culture Anchor:Work Hard - Consistently puts in effort plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organizations policiesAct with Integrity Duties and Responsibilities Implementation of Credit Policy and continuous evaluation to ensure adherence to the Policy and compliance with the Authority Matrix at branches in the area assigned -Credit appraisal for BL & Doctor Loans files for the assigned location-Keeping delinquency under control-Compliance of policy and processes-Reporting of location metrics like Login, Approval, Disbursal, Rejection, Deviation on monthly basis as per prescribed format-Market Research and Feedback for new product launch -Feed back on credit policy based on market conditions Required Qualifications and Experience Chartered Accountant /MBA Finance with 2-3 years of relevant experience

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1.0 - 3.0 years

6 - 10 Lacs

thane, mumabi

Work from Office

Job Purpose This position is open with Bajaj Finance ltd.First link of management between the executors i.e. field staff and management. An effective communicator with exceptional relationship management s with ability to relate to people at all levels of business and management. Delivery of business AOP objectives for the assigned geography.Culture Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organizations policiesAct with Integrity Duties and Responsibilities PRINCIPAL ACCOUNTABILITIES(Accountabilities associated with the job) Achieving business numbers with the assigned line of channels (Basis location and market potential). People Management (Off roll) Hiring, Retention & Productivity. Sales Governance through compliance of systems and processes. Responsible for tracking, managing & controlling PDD requirement compliance Reduction in customer complaints & cancellation by ensuring that no miss-selling is being done. Understanding of CRM Salesforce.com. Effectively engage with Credit, Operations & Risk teams. To ensure TAT is maintained for case processing.4. MAJOR CHALLENGES(Challenges faced on an on-going basis in carrying out the job) Training of self and their team below. Hiring right candidate. Smooth onboarding to help settle the employee well in BFL. Smooth onboarding of New Dealer/Partner with BFL Retention of Off-roll staff5. DECISIONS(Key decisions taken by job holder at his/her end) Hiring of Off roll staff Approvals by coordinating with internal stake holders eg. Clearing cases Lead allocation Field activity planning and closure6. INTERACTIONS(Key working relationships a job holder needs to have INSIDE and OUTSIDE the company to accomplish the job)Internal ClientsRoles you need to interact with inside the organization to enable success in your day to day work Connect with various internal department i.e. product, credit, Ops, RCS & compliance to process the file. Connect with HR department for hiring & retentionExternal Clients Roles you need to interact with outside the organization to enable success in your day to day work Engaging with customer. Mapping of market competition.7. DIMENSIONS(Key numerical data which will reflect the scope and scale of activities concerning this job)Financial Dimensions(These should be quantifiable numerical amounts) From 45 to 70 Cases MOM (depending upon location and market potential)Other Dimensions(Significant volume dimensions associated with the job)Total Team Size: 9Number of Direct Reports: 5 to 9Number of Indirect Reports: NANumber of Outsourced employees: 5 to 9Number of locations: 1 to 4Number of products: 1 i.e. Two wheeler Loan Required Qualifications and Experience AND KNOWLEDGE(Minimum acceptable proficiency for this job which best indicates the education and/or experience requirements of this job and not the incumbent)Educational Qualifications Qualifications Graduate / Post Graduate Good command in excel is essential. Work Experience 1 to 3 years of relevant experience in managing team Result oriented - Go getter attitude is must Should have collaborative work style to engage with peers & colleagues across the company. Excellent Team management & Interpersonal s. Excellent command over communication s. Highly ambitious & self-motivated

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4 - 7 years

6 - 10 Lacs

Mumbai, Mumabi

Work from Office

locationsMUMBAI, IND time typeFull time posted onPosted 4 Days Ago job requisition idR1147726 . Front ending the customer Driving CRAs to improve the efficiency Offers of employment are conditional upon passage of screening criteria applicable to the job.

Posted 4 months ago

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