CST Associate - PML - Employee Referral Paytm

0.0 - 3.0 years

2 - 4 Lacs

mumbai, meera road

Work from Office

Working Days: 6 Days Working Shift Timing: Roaster Shifts. Role Overview: We are looking for a highly motivated and dynamic CST Associate for the Blend Process to join our team in Mumbai. The role will include both voice and non-voice processes where you will be responsible for handling customer interactions and providing support through various communication channels. This is a 6-day working role with rotational shifts. Key Responsibilities: Handle inbound and outbound customer calls for voice-based customer service support. Respond to customer queries, complaints, and requests via email, chat, and other digital channels (non-voice). Provide accurate information about products, services, po...

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