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1.0 years

0 Lacs

Jam Jodhpur, Gujarat, India

Remote

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We're Hiring: Sales and Support Virtual Assistant (VA) Remote | Full-Time | E-commerce Support At TalentPop App , we partner with fast-growing e-commerce brands to deliver exceptional sales and customer support that drives conversions and builds loyalty. We are currently looking for a Sales and Support Virtual Assistant (VA) to join our remote team. If you have a background in sales or customer service and are highly organized, tech-savvy, and motivated to help customers find the right solutions — this role may be a perfect fit. Key Responsibilities Provide real-time support to customers via live chat, email, SMS, and phone Recommend products, assist in purchase decisions, and identify upsell/cross-sell opportunities Manage order inquiries, including shipping, tracking, returns, and refunds Update CRM tools and track customer interactions accurately Represent each e-commerce brand in a way that reflects their tone and values Share customer feedback and insights to improve sales processes Collaborate with internal teams to meet performance and service goals Qualifications Minimum of 1 year experience in sales, customer support, or virtual assistant roles Excellent written and verbal communication skills in English Comfortable using platforms such as Shopify, Gorgias, Zendesk, or similar tools Ability to work independently in a remote, fast-paced environment Detail-oriented, proactive, and results-driven What We Offer Performance-based raises and commission opportunities Paid time off Health stipend or HMO coverage (location-dependent) Recognition bonuses for outstanding performance 100% remote setup with a supportive, collaborative team environment Career development opportunities To apply: Please include the application code BCS in your submission to be prioritized. When asked for the position title, select or write Brand Concierge . Join us at TalentPop App and help shape the future of e-commerce sales and support. Apply today. Show more Show less

Posted 2 weeks ago

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1.0 years

0 Lacs

Jam Jodhpur, Gujarat, India

Remote

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Join TalentPop App as a Digital Sales & Support Representative! At TalentPop App, we’re redefining how e-commerce brands connect with their customers. We collaborate with fast-growing online businesses to deliver top-tier service and sales support that enhances every step of the buyer’s journey. If you’re someone who transforms questions into solutions, challenges into opportunities, and conversations into conversions — this role is for you. We’re looking for a motivated and customer-focused Digital Sales & Support Representative to join our remote team. In this role, you’ll support customers throughout their shopping experience while actively contributing to sales goals and retention efforts. If you're ready to make an impact while working from home, keep reading — we’d love to meet you! What You’ll Do Customer Assistance: Respond to customer inquiries via phone, live chat, email, and SMS with clarity, warmth, and professionalism. Sales Support: Recommend products, identify upselling/cross-selling opportunities, and assist with purchase decisions. Order Management: Handle questions about orders, shipping, tracking, returns, and refunds with speed and accuracy. Brand Representation: Deliver a personalized experience that reflects each brand’s voice, values, and standards. Customer Insights: Record and share feedback that can help improve customer experience and internal processes. Team Collaboration: Partner with the internal team to align on trends, performance, and ways to level up the customer journey. What We’re Looking For At least 1 year of experience in e-commerce, customer service, or sales support. Excellent written and verbal communication skills. Experience with tools like Shopify, Zendesk, Gorgias, or other CRM platforms is a plus. Calm under pressure and comfortable with multitasking in a remote, fast-paced environment. Detail-oriented, self-motivated, and solution-focused. Why Join TalentPop App? Performance-based raises and commission opportunities. Paid time off to relax and recharge. HMO health coverage or health stipend (depending on location) for peace of mind. Recognition bonuses to celebrate your wins. 100% permanent work-from-home setup. Supportive and collaborative team culture with room for career growth. When applying, please include the application code: BCS to be prioritized in the review process. If asked what role you're applying for, please select or write Brand Concierge . Ready to bring exceptional service and smart sales support to the world of e-commerce? Apply now and become a Digital Sales & Support Representative at TalentPop App! Show more Show less

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1.0 years

0 Lacs

Jam Jodhpur, Gujarat, India

Remote

Linkedin logo

Join TalentPop App as an E-Commerce Sales Support Specialist! At TalentPop App, we’re redefining the way e-commerce brands connect with their customers. We partner with fast-growing online businesses to provide top-tier customer service and sales support that enhances every step of the buyer’s journey. If you’re someone who takes pride in turning questions into solutions, problems into opportunities, and conversations into conversions — this role is for you. We’re on the lookout for a skilled and motivated E-Commerce Sales Support Specialist who is not only passionate about helping people but also driven to support sales efforts and maximize customer satisfaction. If you're ready to grow with a fun, fast-paced remote team, keep reading — we’d love to have you onboard! What You’ll Do Customer Assistance: Provide friendly and efficient support via phone, live chat, email, and SMS for inquiries related to products, orders, returns, and refunds. Product Recommendations: Assist customers with making confident shopping decisions through personalized suggestions and detailed product knowledge. Order Management: Monitor, update, and resolve order-related concerns with speed and accuracy. Sales Support: Identify upselling and cross-selling opportunities to help boost revenue and improve the customer experience. Customer Insights: Keep detailed records of customer interactions and feedback to help inform internal improvements. Team Collaboration: Communicate insights and customer trends with the internal team to continually optimize the support process. What We’re Looking For 1+ year of experience in e-commerce, customer service, or sales support. Excellent communication skills — both written and verbal. Experience with Shopify, Gorgias, Zendesk, or other CRM platforms is a plus. Ability to stay calm and resourceful when handling customer concerns. Strong attention to detail and organizational skills. Self-motivated and comfortable working in a remote, fast-paced environment. Why Join TalentPop App? Earn commissions and enjoy annual performance-based increases. Paid time off to rest and recharge. HMO health coverage OR a health stipend (depending on location) to keep you protected. Performance and recognition bonuses to celebrate your wins. 100% permanent work-from-home setup — no commute needed! Supportive, friendly team culture with real opportunities for career growth. Important Application Step – Please Read Carefully To make sure your application is properly processed for this role, kindly follow these two simple steps: When selecting the position during your application, please choose “Brand Concierge” from the list of available roles. In the application form, you’ll be asked for an application code – please enter BCS in that field. These steps help us route your application correctly to the right team. Thank you so much for taking the time to do this! Ready to turn your passion for e-commerce and customer care into a rewarding career? Join TalentPop App today and help us create amazing online shopping experiences, one conversation at a time. Show more Show less

Posted 2 weeks ago

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1.0 years

0 Lacs

Jam Jodhpur, Gujarat, India

Remote

Linkedin logo

Join TalentPop App as a Brand Concierge - Online Order Support VA! At TalentPop App, we partner with fast-growing online businesses to provide exceptional customer experiences that go beyond the transaction. As a Brand Concierge, you will be at the heart of delivering a premium, personalized experience to our clients' customers, ensuring every interaction reflects the brand's identity and values. If you’re passionate about building relationships, offering tailored support, and ensuring a seamless shopping journey, this role is for you! We’re looking for a dependable and customer-focused Brand Concierge - Online Order Support VA who can support customers with their orders while providing a premium, concierge-level experience. If you're ready to thrive in a fast-paced, fully remote team, we’d love to meet you! What You’ll Do Provide exceptional, personalized service through phone, live chat, email, and SMS — assisting with inquiries related to orders, products, returns, and refunds. Act as the voice of the brand, ensuring all customer interactions reflect the company’s identity, tone, and values. Assist customers with order-related inquiries, including tracking, returns, and exchanges, while ensuring a smooth and satisfying experience. Engage with customers beyond basic support, fostering long-term relationships that enhance brand loyalty and customer retention. Maintain accurate records of customer interactions and feedback to provide insights that can improve service and help the internal team refine the customer experience. Share insights and trends with the internal team to continually improve the customer experience and brand representation. What We’re Looking For 1+ year of experience in customer service, online support, or e-commerce, with a focus on personalized customer engagement. Strong communication skills — both written and verbal — with a friendly, professional, and solution-oriented approach. Familiarity with Shopify, Zendesk, Gorgias, or similar platforms is a plus. Ability to remain calm and resourceful when handling customer concerns, always striving to deliver top-tier service. Strong organizational skills and attention to detail. Comfortable working remotely and independently in a fast-paced environment. Why Join TalentPop App? Earn commissions and enjoy annual performance-based raises. Paid time off to relax and recharge. HMO health coverage or a health stipend (depending on location) to support your well-being. Performance and recognition bonuses to celebrate your contributions. 100% permanent work-from-home setup — skip the commute! A supportive, friendly team culture with real opportunities for career growth. When applying, kindly include the application code BCS — it helps us review your application faster! Ready to be the face of a brand and provide an exceptional online shopping experience? Apply now to become a Brand Concierge - Online Order Support VA at TalentPop App! Show more Show less

Posted 2 weeks ago

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0 years

0 Lacs

Jam Jodhpur, Gujarat, India

Remote

Linkedin logo

Join TalentPop – Where Top Performers Thrive At TalentPop, we partner with some of the fastest-growing e-commerce brands to deliver world-class customer experiences and drive revenue through smart, strategic support. We’re currently expanding our Sales Outreach Team and looking for high-performing individuals who are passionate about sales, customer engagement, and making an impact. This role is perfect for someone who loves connecting with people, turning conversations into conversions, and being recognized for their hard work. About The Role – E-Commerce Sales Outreach Specialist As a Sales Outreach Specialist, you’ll play a key role in driving revenue growth by re-engaging customers, recovering abandoned carts, and supporting buyers throughout their journey. You’ll communicate via email, SMS, and live chat to encourage purchases, provide personalized recommendations, and deliver a seamless shopping experience. What You’ll Do Reach out to potential customers to recover abandoned carts and close sales. Provide product recommendations and guide buyers toward the best-fit solutions. Proactively engage customers via email, SMS, and live chat. Deliver exceptional customer service and troubleshoot issues efficiently. Collaborate with internal teams to improve strategies and achieve sales goals. What We’re Looking For At least 1 year of proven sales experience. 1 year of customer service experience via phone, email, or chat (e-commerce experience is a big plus). Strong persuasive communication skills and a natural ability to convert leads. Familiarity with Shopify, CRM tools, or customer engagement platforms. Self-motivated, goal-oriented, and able to thrive in a fast-paced remote environment. Why Join TalentPop? Professional Growth: Ongoing coaching, training, and clear paths to promotion. Performance Incentives: Recognition and rewards for top performers. Annual Raises: We believe in growing with our people. Career Advancement: High performers are frequently promoted into leadership roles. Flexible Remote Work: Enjoy the freedom to work from home, wherever you are. Work-Life Balance: Paid time off, health stipends or health and dental insurance (depending on location). Ready to turn conversations into conversions? If you're excited about helping brands grow and want to be part of a team that celebrates results, learning, and impact—we want to hear from you. Important Application Step – Please Read Carefully To make sure your application is properly processed for this role, kindly follow these two simple steps: When selecting the position during your application, please choose “Brand Concierge” from the list of available roles. In the application form, you’ll be asked for an application code – please enter BCS in that field. These steps help us route your application correctly to the right team. Thank you so much for taking the time to do this! Apply now and grow with TalentPop. Show more Show less

Posted 3 weeks ago

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0 years

0 Lacs

Jam Jodhpur, Gujarat, India

Remote

Linkedin logo

Join TalentPop App as a Brand Concierge - Online Order Support VA! At TalentPop App, we partner with fast-growing online businesses to provide exceptional customer experiences that go beyond the transaction. As a Brand Concierge, you will be at the heart of delivering a premium, personalized experience to our clients' customers, ensuring every interaction reflects the brand's identity and values. If you’re passionate about building relationships, offering tailored support, and ensuring a seamless shopping journey, this role is for you! We’re looking for a dependable and customer-focused Brand Concierge - Online Order Support VA who can support customers with their orders while providing a premium, concierge-level experience. If you're ready to thrive in a fast-paced, fully remote team, we’d love to meet you! What You’ll Do Provide exceptional, personalized service through phone, live chat, email, and SMS — assisting with inquiries related to orders, products, returns, and refunds. Act as the voice of the brand, ensuring all customer interactions reflect the company’s identity, tone, and values. Assist customers with order-related inquiries, including tracking, returns, and exchanges, while ensuring a smooth and satisfying experience. Engage with customers beyond basic support, fostering long-term relationships that enhance brand loyalty and customer retention. Maintain accurate records of customer interactions and feedback to provide insights that can improve service and help the internal team refine the customer experience. Share insights and trends with the internal team to continually improve the customer experience and brand representation. What We’re Looking For 1+ year of experience in customer service, online support, or e-commerce, with a focus on personalized customer engagement. Strong communication skills — both written and verbal — with a friendly, professional, and solution-oriented approach. Familiarity with Shopify, Zendesk, Gorgias, or similar platforms is a plus. Ability to remain calm and resourceful when handling customer concerns, always striving to deliver top-tier service. Strong organizational skills and attention to detail. Comfortable working remotely and independently in a fast-paced environment. Why Join TalentPop App? Earn commissions and enjoy annual performance-based raises. Paid time off to relax and recharge. Health and dental insurance to support your well-being. Performance and recognition bonuses to celebrate your contributions. 100% permanent work-from-home setup — skip the commute! A supportive, friendly team culture with real opportunities for career growth. Technical Requirements Personally-owned PC or laptop with at least an Intel Core i5 processor or equivalent (e.g., AMD Ryzen 5) Minimum internet speed of 20 Mbps for both upload and download Application Instructions – Please Follow These Steps To ensure your application is reviewed, please: Select “Brand Concierge” as the position when applying Enter BCS as the application code Thank you! We appreciate your attention to detail. Ready to be the face of a brand and provide an exceptional online shopping experience? Apply now to become a Brand Concierge - Online Order Support VA at TalentPop App! Show more Show less

Posted 3 weeks ago

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0 years

0 Lacs

Jam Jodhpur, Gujarat, India

Remote

Linkedin logo

Join TalentPop App as a Brand Concierge - Online Order Support VA! At TalentPop App, we partner with fast-growing online businesses to provide exceptional customer experiences that go beyond the transaction. As a Brand Concierge, you will be at the heart of delivering a premium, personalized experience to our clients' customers, ensuring every interaction reflects the brand's identity and values. If you’re passionate about building relationships, offering tailored support, and ensuring a seamless shopping journey, this role is for you! We’re looking for a dependable and customer-focused Brand Concierge - Online Order Support VA who can support customers with their orders while providing a premium, concierge-level experience. If you're ready to thrive in a fast-paced, fully remote team, we’d love to meet you! What You’ll Do Provide exceptional, personalized service through phone, live chat, email, and SMS — assisting with inquiries related to orders, products, returns, and refunds. Act as the voice of the brand, ensuring all customer interactions reflect the company’s identity, tone, and values. Assist customers with order-related inquiries, including tracking, returns, and exchanges, while ensuring a smooth and satisfying experience. Engage with customers beyond basic support, fostering long-term relationships that enhance brand loyalty and customer retention. Maintain accurate records of customer interactions and feedback to provide insights that can improve service and help the internal team refine the customer experience. Share insights and trends with the internal team to continually improve the customer experience and brand representation. What We’re Looking For 1+ year of experience in customer service, online support, or e-commerce, with a focus on personalized customer engagement. Strong communication skills — both written and verbal — with a friendly, professional, and solution-oriented approach. Familiarity with Shopify, Zendesk, Gorgias, or similar platforms is a plus. Ability to remain calm and resourceful when handling customer concerns, always striving to deliver top-tier service. Strong organizational skills and attention to detail. Comfortable working remotely and independently in a fast-paced environment. Why Join TalentPop App? Earn commissions and enjoy annual performance-based raises. Paid time off to relax and recharge. Health and dental insurance to support your well-being. Performance and recognition bonuses to celebrate your contributions. 100% permanent work-from-home setup — skip the commute! A supportive, friendly team culture with real opportunities for career growth. Technical Requirements Personally-owned PC or laptop with at least an Intel Core i5 processor or equivalent (e.g., AMD Ryzen 5) Minimum internet speed of 20 Mbps for both upload and download Application Instructions – Please Follow These Steps To ensure your application is reviewed, please: Select “Brand Concierge” as the position when applying Enter BCS as the application code Thank you! We appreciate your attention to detail. Ready to be the face of a brand and provide an exceptional online shopping experience? Apply now to become a Brand Concierge - Online Order Support VA at TalentPop App! Show more Show less

Posted 4 weeks ago

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0 - 2 years

0 Lacs

Jam Jodhpur, Gujarat, India

Remote

Linkedin logo

ABOUT US: TalentPop App is on a mission to build an amazing team of Customer Service Representatives who are passionate about delivering world-class service and making a meaningful impact with every interaction. Perks & Benefits Annual performance-based increasesPaid time offHealth and dental insuranceHoliday bonusesPermanent work-from-home setupOpportunities for career advancement as we continue to grow Responsibilities Address Customer Inquiries: Handle customer inquiries through email, phone, live chat, and/or social media.Assist Customers: Support customers with orders, shipping, product details, and returns.Quality-Based Responses: Provide thoughtful, high-quality responses that reflect our service standards. Requirements Proficiency in English (both written and verbal)At least 1 year of customer service experienceExperience with tools like Gorgias, Zendesk, or Shopify is a plusExcellent problem-solving and communication skillsAdaptable and solutions-oriented mindset Technical Requirements Personally owned PC or laptop with an i5 processor or equivalentMinimum of 15 Mbps for both upload and download internet speed Excited to grow your career with TalentPop App? Join our collaborative and supportive remote team where your skills are valued, your growth is supported, and your contributions truly make a difference. Apply now and start your journey with us!

Posted 1 month ago

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