Field Collection Executive Navi Technologies

1.0 - 31.0 years

0 - 0 Lacs

Haziyapur, Bareilly

Remote

Executive - Field Collection About Navi Navi is one of the fastest growing financial services companies in India providing Personal & Home Loans, Insurance and Mutual Funds with a digital first approach. At Navi, our mission is to build financial services that are simple, accessible and affordable. Founders: Sachin Bansal & Ankit Agarwal What makes you a good executive at Navi Ability to learn Being disciplined Communicating well How would your role at Navi Look Like? Follow-up with customers for recovery of overdue amounts through field visits to customer’s address Maintain fair collection practices while dealing with customers, adhering to the code of conduct & legal guidelines, in accordance with the SOPs provided by the company Start timely field visits in the morning and adhere to regulated timelines of 8AM - 7PM, performing the duty with utmost sincerity, dedication & integrity Ensure genuine and timely feedback is filled on App for each case, and update any new customer information on the App Ensure that the weekly/monthly collection target is met Update the status of repayments and raise any on-ground issues to the field collection manager in a timely and cordial manner What are some of the good to have skills for this role? Any education background 1 - 5 years of experience in collections ,sales or Field operations role. Fluent and proficient in communication in the local language Take responsibility of effectiveness and timely completion of work Understanding of the Loan process and documents as informed in training Planning, organizing, and time management skills along with the ability to prioritize tasks/visits

Posted 1 month ago

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