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1.0 years
1 - 1 Lacs
College Square, Kolkata, West Bengal
On-site
The Call Counselor is responsible for handling inbound and outbound calls, providing accurate information, addressing inquiries, and guiding individuals through various processes. They act as the first point of contact, ensuring a positive and professional experience for all callers. Responsibilities: Handling Inbound and Outbound Calls: Answer incoming calls promptly and professionally. Make outbound calls to follow up with individuals or provide information. Manage call volume efficiently and effectively. Providing Information and Guidance: Provide accurate and comprehensive information about products, services or admissions requirements. Explain procedures, policies, and processes clearly and concisely. Address caller inquiries and resolve issues promptly. Guide individuals through application, enrollment, or other relevant processes. Building Rapport and Providing Support: Establish rapport with callers and create a positive and supportive environment. Listen attentively to caller concerns and needs. Offer empathy and understanding to callers facing challenging situations. Provide emotional support and encouragement when appropriate. Maintaining Accurate Records: Accurately record caller information and interactions in the database or CRM system. Document call outcomes and follow-up actions. Maintain organized and up-to-date records. Meeting Performance Goals: Meet or exceed call volume and quality targets. Adhere to established call handling procedures and protocols. Maintain a high level of customer satisfaction. Collaboration and Communication: Collaborate with other team members and departments to resolve complex issues. Communicate effectively with supervisors and colleagues. Provide feedback and suggestions for process improvement. Knowledge and Training: Stay up-to-date on product, service, or program information. Participate in training and professional development activities. Adhere to ethical and confidentiality guidelines. Specific duties based on industry: In educational settings, this may include advising prospective students on program options, admission requirements. In sales, this may include qualifying leads, describing product benefits, and closing sales. Qualifications: High school diploma or equivalent (bachelor's degree preferred in some fields). Proven experience in customer service. Excellent communication and interpersonal skills. Strong listening and problem-solving skills. Ability to remain calm and professional under pressure. Proficiency in computer applications and database management. Ability to work independently and as part of a team. Strong organizational skills. Empathy and patience. Skills: Active listening Verbal communication Written communication Problem-solving Customer service Time management Computer literacy Data entry Emotional intelligence. Job Types: Full-time, Permanent, Fresher Pay: ₹10,000.00 - ₹14,000.00 per month Benefits: Paid sick time Education: Higher Secondary(12th Pass) (Preferred) Experience: Cold calling: 1 year (Preferred) Work Location: In person
Posted 1 week ago
0 years
1 - 1 Lacs
College Square, Kolkata, West Bengal
On-site
Job Title: Telecaller Executive Location: Kolkata, West Bengal Company: Study Xpress Job Type: Full-time Job Summary: Study Xpress is seeking a dynamic and motivated Telecaller Executive to join our Kolkata office. The ideal candidate should have excellent communication skills, a persuasive personality, and the ability to handle customer inquiries effectively. The primary responsibility will be to make outbound calls, follow up with potential clients, and provide information about our products/services while maintaining a high level of customer satisfaction. Job Types: Full-time, Permanent, Fresher Pay: ₹10,000.00 - ₹12,000.00 per month Benefits: Cell phone reimbursement Paid sick time Education: Bachelor's (Required) Language: Bengali (Required) English (Preferred) Work Location: In person Expected Start Date: 01/08/2025
Posted 2 weeks ago
4.0 years
1 - 3 Lacs
College Square, Kolkata, West Bengal
On-site
DTP Operator Location: College Street, Kolkata Industry: Publishing (Print Media) Job Description: We are looking for our clients for an experienced DTP Operator to join a reputed publishing house. The ideal candidate will be responsible for designing and formatting complete books and content using Adobe InDesign and related tools. A DTP Operator combines text and graphics, formats layouts, and prepares files for both digital publishing and print production. Key Responsibilities: Layout and typesetting of books and documents using Adobe InDesign Combine text, images, and graphic elements to produce final page layouts Ensure consistency in formatting, fonts, styles, and visual flow Prepare high-quality, print-ready and digital files Work collaboratively with editors, designers, and the printing team to meet deadlines Skills Required: Strong proficiency in Adobe InDesign and Photoshop Sound understanding of typesetting, layout design, and print publishing standards Keen eye for detail and quality Ability to handle both image-based and text-heavy formatting Experience: Minimum 3–4 years of experience in DTP, preferably within a publishing environment Salary: ₹15,000 – ₹25,000 per month (based on experience and skill level) Work Type: Full-time, on-site role at College Street, Kolkata Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Schedule: Day shift Morning shift Work Location: In person
Posted 1 month ago
3.0 years
1 - 3 Lacs
College Square, Kolkata, West Bengal
On-site
We are seeking a skilled 3D Visualizer to join our team. The ideal candidate will be responsible for creating high-quality visual representations of architectural designs and concepts using various software tools. Duties Develop detailed 3D models and renderings of architectural designs Collaborate with the design team to understand project requirements Create animations and walkthroughs to showcase design concepts Utilize software such as 3ds Max, Unreal Engine, and Adobe Creative Suite Ensure all visualizations meet quality standards and project deadlines Requirements Proficiency in software tools like 3ds Max, Unreal Engine, and Adobe Creative Suite Knowledge of Python for scripting purposes Familiarity with Perforce for version control Experience with Adobe After Effects for post-production work Understanding of anatomy for accurate character modelling Photography skills for texture mapping and lighting reference Ability to work with Cinema 4D for motion graphics Strong attention to detail and creativity in visual storytelling Job Type: Full-time Experience: 3ds Max: 3 years (Preferred) Work Location: In person Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Work Location: In person
Posted 1 month ago
1.0 years
0 - 0 Lacs
College Square, Kolkata, West Bengal
On-site
Khadi Gramodyog Bhavan, a distinguished and trusted sales outlet, is inviting applications for a position at our retail store on College Street. We are seeking a male candidate who exemplifies humility, gentleness, and excellent manners. We welcome candidates from diverse educational backgrounds, emphasizing the importance of self-motivated in learning. The role offers full-time employment with working hours from 10:00 AM to 8:30 PM. We are looking for diligent and responsible individuals who are willing to work hard, as our sales counter experiences high customer traffic despite being a smaller institution under government operation. If our values resonate with you and you are eager to put forth sincere effort, please consider joining our team. Contact Details: Phone: +91 7439638615 Email: [email protected] Job Type: Full-time Pay: ₹8,086.00 - ₹10,000.28 per month Benefits: Leave encashment Paid sick time Provident Fund Compensation Package: Bonus pay Commission pay Performance bonus Yearly bonus Schedule: Day shift Monday to Friday Experience: Retail sales: 1 year (Preferred) total work: 1 year (Preferred) Language: English (Required) Shift availability: Day Shift (Preferred) Work Location: In person
Posted 1 month ago
0.0 - 1.0 years
0 Lacs
College Square, Kolkata, West Bengal
On-site
We required client service manager for our Graphics Designing / Printing Division and Corporate Gift business. He / She may visit client office for sample demonstration and project discussion. We are looking for candidate - who are able to communicate independently (Good communications skills, English writing skill is mandatory) and sufficient knowledge of computer - Word, excel, and basic internet. Responsibilities and Duties : He / She should maintain 1. Co-ordination with Client for orders, design brief and proposal etc 2. Creation of Proposal / Presentation for Clients 3. Co-ordination with Accounts & Design departments. 4. Mail Communications with different stake holders, Tracking proposal, orders, invoices in terms of CRM 5. Communicating with existing customers for relationship management (taking feedback, identification of cross selling / upselling opportunities) 6. Sample items Filling with indexing 7. Client Follow Up / Communication 8. Tender Documents Participation / Follow Up. 9. Vendor Registration and Miscellaneous office jobs. 10. Web content preparation. 11. Update company information and products to Facebook and other social media. 12. Different data/supporting work details mail to client – time to time. Job Types: Full-time, Permanent, Fresher, Internship Contract length: 60 months Pay: From ₹10,000.00 per month Benefits: Cell phone reimbursement Commuter assistance Internet reimbursement Leave encashment Paid sick time Schedule: Day shift Fixed shift Supplemental Pay: Commission pay Overtime pay Performance bonus Yearly bonus Education: Bachelor's (Preferred) Experience: Graphic design: 1 year (Required) Printing Press: 1 year (Required) DTP Work: 1 year (Required) Client Service: 1 year (Required) Language: Bengali, Hindi (Preferred) Location: College Square, Kolkata, West Bengal (Preferred) Work Location: In person Expected Start Date: 12/05/2025
Posted 3 months ago
0.0 - 1.0 years
0 Lacs
College Square, Kolkata, West Bengal
On-site
We are looking for a Production Manager / Operation Executive for our Printing / Production Unit. Should have adequate knowledge of Printing Industry / Graphic Design / DTP Work / Press working experience. He / She should have the following capabilities 1. Day to Day Production Follow up as per given schedule by management. 2. Daily communicate with Worker / floor manager / others for smooth production process run. 3. Basic computer knowledge of Word / Excel and internet. 4. Update all production information daily basis on excel sheet. 5. Procurement of orders 6. Production time line follow up. 7. Communicate with Client Service and Vendor. 8. Raw materials procurement. Job Types: Full-time, Permanent, Fresher, Internship Contract length: 60 months Pay: From ₹10,000.00 per month Benefits: Cell phone reimbursement Commuter assistance Internet reimbursement Leave encashment Paid sick time Schedule: Day shift Fixed shift Supplemental Pay: Overtime pay Performance bonus Yearly bonus Ability to commute/relocate: College Square, Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Preferred) Education: Higher Secondary(12th Pass) (Preferred) Experience: printing press: 1 year (Preferred) Graphic design: 1 year (Preferred) DTP work: 1 year (Preferred) Language: bengali, hindi (Preferred) Location: College Square, Kolkata, West Bengal (Preferred) Work Location: In person Expected Start Date: 12/05/2025
Posted 3 months ago
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