3 Jobs in Bijai, Mangalore

Designation: Customer Support Executive Location: Bejai Mangalore Working Timings: 11am - 8pm Salary: 15,000-18000 MicroDegree is an online education company based out of Mangalore. We create cutting- edge online courses in local languages for working professionals in Cloud Computing, Data Sciences, Software Engineering, and Development. Some of our successful programs, such as Amazon Web Services, Cloud Computing, Data Science, Machine Learning & AI, etc., intake a few thousand students yearly. Job description: We are looking for Customer Support Executive. You will be the front-line representative responsible for delivering exceptional customer service and support to our clients. Serving as the primary point of contact, you will handle customer inquiries, resolve issues, and guarantee their overall satisfaction. Primary Responsibilities: - Prompt Customer Response: Respond to customer inquiries through phone, email, and live chat promptly and professionally. - Product Knowledge: Provide accurate information about our products and services to assist customers in making informed decisions. - Order Management: Aid customers in placing orders, tracking shipments, and resolving any order-related issues they may encounter. - Complaint Resolution: Address customer complaints effectively and offer suitable solutions to ensure their satisfaction. - Documentation: Maintain a high level of product knowledge to effectively address customer inquiries and concerns. - Documentation: Create and manage Excel reports and documents as required for smooth operations. - Communication: Handle both inbound and outbound calls from customers. These responsibilities are critical to maintaining excellent customer support and ensuring a positive customer experience. Required Skills: Min 6month experience in customer support in any industry Must Know Kannada(Fluent Kannada) Good communication Google sheet/Excel sheet/Basic technical skill *Benefits: Health insurance Provident Fund High Growth About: Our vision is to empower learners from Tier 2,3 cities achieve high paying IT jobs by providing technology ready courses in Kannada. We are the fastest growing startup in Karnataka. We have been recognized by Govt. of Karnataka. Website: www.microdegree.work

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The Artist Cafe, is a modern Indian Donut & Coffee brand owned and operated by The Passion Pursuit Group. We combine traditional & modern artisanal Greek donuts and coffee ethos with the knowledge, sourcing and craftsmanship of various suppliers. Barista - The Role We are looking for a Barista to join our team of passionate baristas and have the ability to be part of a team that champions memorable customer experiences. . The right person will have extensive experience and a strong passion for specialty coffee, with an advanced barista background and leadership skills. This is an exciting opportunity to join us and play a key role in the first of its kind concept cafe in India. Barista Responsibilities: •Educate customers about our donut offerings and coffee culture. •Selling coffee and coffee grinding and brewing equipment; preparing and serving a quality coffee beverage, introducing seasonal beverages along with food offerings. •Welcome customers by assessing their coffee & food interests and needs. •Prepare beverages & food by adhering to the defined recipes •Helps in generating revenue through driving suggestive selling based on customer’s preferences. •Maintains stock on display, FDU & other display units through timely replenishment. •Follow SOPs while handling equipment. •Maintains secured, safe, clean and healthy workplace by following SOP's. •Takes feedback from the customers about product & place; responds appropriately & if required than convey it to the SLT. •Takes ownership of self-development & learning, shares skill & knowledge with fellow team members. About You: You’ll be perfect for this role if you have: A passion for specialty coffee and hospitality. Previous experience in a similar role. Excellent customer service and advanced barista skills. A passion for creating exceptional customer experiences. Effective interpersonal and communication skills. A strong work ethic and the ability to meet and exceed KPIs. Experience managing systems and software related to cafe operations. Hospitality certification (Is preferred or desirable but not mandatory) Our Culture & Employee Benefits As a part of the The Passion Pursuit Group, we are committed to fostering an inclusive, healthy, skilled, and dedicated workplace. As a team member at The Artist Cafe, you’ll enjoy a wide range of benefits, including: Competitive and Industry leading pay, incentives and bonus. Generous employee discounts and employee benefits. A tailored training and development plan with growth opportunities. An inclusive and supportive culture which encourages employee growth. Ongoing support from an experienced and proven leadership team.