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3.0 - 7.0 years
0 Lacs
Bangkok City, Thailand
On-site
Designation –Senior Executive Department – Airport Operations and Customer Service Experience Required: Minimum 3-7 years in Aviation Industry Job Purpose: To carry out safe and secure on time operations in accordance with the ground operations manual and all applicable procedures. Key Responsibilities and Accountabilities: Assist customersthrough all proceduresrelated to arrivals & departuresin the following activities. Reservations & Ticketing: Making reservations acrossthe counter Selling of tickets. Remitting cash to the concerned department. Answering customer queries over the telephone. Departures: Attend the pre – flight and post flight briefings. Setting up of check in counters. Screening of checked in baggage. Maintain high quality of Check in procedures. To assist customers with special requests. Arrivals: To assist customers with specialrequests. To assist customers with Mishandled / damaged baggage. Prepare all required reportsforthe same. Co-ordination with the baggage vendor for the damaged bags. Follow up with the en-route stationsregarding lost baggage. Post flight departure filing of all necessary flight papers Any other responsibility assigned by the management from time to time Functional Responsibilities: Maintain standards as per Company requirements Ensure effective threat assessment and response capability Achieve department goals and follow up Perform duties as per the Security Programme Maintain performance standards and follow up with your shift Monitor continuously the Quality System and the level of conformance Secure quality levels Optimize resource Aware of Emergency Response Procedures, rules and regulations Acquire and maintain necessary skillsrequired to perform job functions Maintain work procedures as per company requirements Carry out development dialogue with the Team leaders Control theft and pilferage of company property Administrative Responsibilities: To maintain files and log sheets Give inputs for training requirements Updating of manuals and local procedures Ensure competent and qualified work force are detailed for duty Verify Invoices Personnel development and management Maintenance of equipment Show more Show less
Posted 21 hours ago
0 years
0 Lacs
Bangkok City, Thailand
On-site
Job Title: Customer Service & Performer – Entertainment & Live Shows Location: Kuwait Job Type: Full-Time (Rotational Shifts) Working Hours: 8 hours/day + 1-hour break Role Split: 60% Customer Service / 40% Performance Job Summary: We are seeking a dynamic, energetic, and passionate individual to join our entertainment team in Kuwait. This hybrid role combines exceptional customer service skills with lively performance abilities. You will interact with guests, perform in live shows, wear mascot or animal costumes, and conduct engaging entertainment activities for children and adults in amusement parks, malls, and public spaces. Key Responsibilities: Customer Service (60%):Greet and assist guests in a friendly and professional manner Provide detailed information about shows, attractions, and schedules Handle guest inquiries, feedback, and concerns promptly Ensure the safety and comfort of guests at all times Maintain cleanliness and presentation of the assigned area Performance (40%):Participate in live shows, dances, singing, cheering, and acting routines Wear mascot or themed costumes and interact with the public Host and conduct workshops and interactive sessions with children Perform crowd-engaging activities to create a lively atmosphere Ensure costumes and props are used safely and maintained properly Requirements:Energetic, cheerful, and confident in front of large crowds Passionate about entertainment and guest experience Presentable, well-groomed, and physically fit Excellent communication and interpersonal skills Able to work in rotational shifts, including weekends and holidays Previous experience in performing arts, customer service, or events is a plus Comfortable wearing mascot or animal costumes for extended periods Ability to manage both adults and children professionally Additional Details: Location: Based in Kuwait; must be locally available or willing to relocate Environment: Indoor/outdoor, high footfall locations like malls and amusement parks Language: Fluency in English is required What We Offer: Competitive salary and benefits Opportunities for career growth and skill development Fun and energetic working environment Training and costume support provided
Posted 1 month ago
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