Job Title: Sales Back-End Operations Executive

Mobile: 93459 12525

Email: [email protected]

Company: Vaighai Agro Products Limited

Location: Anna Nagar, Madurai – 625 020

Website: https://nella.in/

Job Title: Sales Back-End Operations Executive

Job Summary

Key Responsibilities:

• Order Processing & Management:
• Receive and verify sales orders from the field sales team or customers.
• Enter orders into ERP/CRM systems accurately.
• Track order status and update customers or sales staff accordingly.
• Ensure timely dispatch of goods in coordination with logistics and warehouse teams.
• Customer Support & Coordination:
• Handle customer inquiries related to orders, delivery, or documentation.
• Coordinate with internal teams (production, dispatch, accounts) for smooth order fulfillment.
• Maintain communication with customers for updates or issue resolution.
• Sales Documentation:
• Prepare and maintain sales-related documents such as proforma invoices, delivery challans, invoices, and gate passes.
• Maintain a digital and physical filing system for all sales documentation.
• Reporting & Data Management:
• Update daily and monthly sales records and prepare MIS reports.
• Maintain customer master data in the ERP or Excel sheets.
• Analyze sales trends and provide inputs for forecasting or inventory planning.
• Credit Control & Follow-Up:
• Track outstanding payments and follow up with customers for timely collections.
• Coordinate with the finance team regarding credit limits and overdue accounts.
• Support to Sales Team:
• Assist in preparing quotations, tender documents, and price lists.
• Schedule and support sales meetings and client visits as required.

Qualifications:

• Bachelor’s degree in Commerce / Business Administration or related field.
• 2–5 years of experience in a sales support or back-office sales coordination role.
• Familiarity with ERP systems (e.g., SAP, Tally, Zoho) and Microsoft Office (especially Excel).

Key Skills Required:

• Strong communication and coordination skills
• Attention to detail and accuracy
• Time management and multitasking abilities
• Problem-solving and customer service mindset
• Knowledge of sales processes and documentation

Job Type: Full-time

Pay: ₹16,000.00 - ₹18,000.00 per month

Work Location: In person

Speak with the employer
+91 9345912525