Job Requirement_ Hdfc Bank_ Virtual Care Customer Care

0 - 2 years

0 - 1 Lacs

Posted:1 week ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Visiting delinquent clients :-  Visiting the delinquent clients mapped to him/ her and making further follow ups for payments on PTP dates. 
Calling to clients on daily basis for reminder and follow ups  Depositing collected amount from clients in group accounts :-  Amount collected from clients should be deposited on daily basis and in case of any cash hold It should be timely communicated and approval should be taken.  Updating the collection  mobile apps/ Registers :- Updating all cash and non-cash transactions/ visits in VYMO app of collection.  Maintaining collection registers like CDS register at branch (If required).  Timely takeover of newly allocated clients, Support Tools : -  Taking over newly mapped clients from business within the time frame and making further follow up for recovery  Collection officers could use legal tools such as legal letter issuance and conducting Lok adalat camps.  This involves arranging meeting of legal vendors with customers at their place and facilitating customer to attend Lok adalat camps. 

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Hdfc Bank logo
Hdfc Bank

Banking

Mumbai Maharashtra

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