Job Title: Digital Marketing Executive Job Type: Remote (Full-Time) Salary: ₹20,000 – ₹25,000 per month (based on experience) About Job-Ready.ai Job-Ready.ai is an AI-powered platform that helps individuals and teams become job-ready up to 10x faster than traditional methods through real-time coaching. We serve businesses, educators, and governments with scalable, results-driven training solutions for sales, service, and career readiness. About the Role We are looking for a highly motivated and creative Digital Marketing Executive to join our remote team. The ideal candidate should have hands-on experience with social media management, community engagement, and SEO. This role requires someone who can work independently, manage digital campaigns, and analyze data to drive marketing effectiveness. Key Responsibilities: Social Media Management: Plan, create, and schedule content across platforms like Instagram, Facebook, LinkedIn, and Twitter Monitor engagement and respond to messages, comments, and inquiries Community Management: Foster and grow online communities around the brand Engage with followers and support brand awareness and loyalty Search Engine Optimization (SEO): Conduct keyword research and implement on-page and off-page SEO strategies Monitor website performance using SEO tools Google Analytics & UTM Tracking: Set up and monitor UTM parameters for campaign tracking Analyze digital performance data and prepare regular reports Design & Content Creation: Create visually appealing graphics using Canva Basic knowledge of Photoshop for minor editing tasks Basic video editing skills are preferred for reels, shorts, and promotional content Requirements: 1–2 years of relevant experience in digital marketing Strong understanding of social media platforms and current trends Proven experience with SEO tools and techniques Familiarity with Google Analytics and UTM link creation Proficiency in Canva; knowledge of Adobe Photoshop is a plus Basic video editing skills (preferred but not mandatory) Excellent communication and time management skills Self-driven and comfortable working in a remote environment What We Offer: Flexible remote working environment Opportunity to work on diverse campaigns Room to grow and develop new skills Collaborative and supportive team culture Show more Show less

Job Title: Customer Success Trainer Company: Job-Ready.ai Compensation: $100/hour (Freelance/Remote) Location: Remote | Global Applicants Welcome About the Role: As a Customer Success Trainer, you will prepare learners for high-demand roles in client relationship management, post-sale engagement, and account retention. Your training will enable learners to drive value for customers and reduce churn. Key Responsibilities: Train learners in customer lifecycle management, onboarding, QBRs, and retention tactics. Teach the use of Customer Success tools (e.g., Gainsight, Totango, Salesforce). Conduct live simulations for handling renewals, upsells, and difficult clients. Help learners understand CS metrics (NPS, health score, churn rate). Design real-life scenarios for post-sale support and value expansion strategies. Required Qualifications: 2+ years of experience in customer success or account management. Prior experience in training, coaching, or mentoring. Understanding of SaaS, recurring revenue models, and client engagement. Strong interpersonal and empathy-building skills. Experience using virtual classrooms and training platforms. Why Join Job-Ready.ai? 💰 $100/hour compensation 🌍 Remote & flexible work 🧠 Work with an AI-powered training ecosystem Show more Show less

Job Title: Customer Support Trainer Company: Job-Ready.ai Compensation: $100/hour (Freelance/Remote) Location: Remote | Global Applicants Welcome About the Role: We are hiring a Customer Support Trainer to prepare learners for customer-facing roles by teaching them to handle inquiries, complaints, and technical issues professionally and empathetically. Key Responsibilities: Teach support tools like Zendesk, Freshdesk, Intercom, and ticketing systems. Train learners in handling live chat, voice support, and email communication. Conduct sessions on call etiquette, de-escalation techniques, and empathy. Provide feedback on tone, accuracy, and professionalism during simulations. Coach learners on handling SLAs, documentation, and follow-ups. Required Qualifications: 2+ years in a customer support role (tech support, voice/chat/email). Experience in support operations and QA processes. Excellent command of English and soft communication. Prior teaching or team lead experience is a plus. Comfort working across time zones in a remote setup. Why Join Job-Ready.ai? 💰 $100/hour compensation 🌍 Remote & flexible work 🧠 Work with an AI-powered training ecosystem Show more Show less