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1.0 - 3.0 years
3 - 6 Lacs
mumbai
Work from Office
About The Role Skill required: Omnichannel - Customer Service Designation: Customer Contact Comms Associate - Voice Qualifications: Any Graduation Years of Experience: 1 to 3yrs What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereCustomer service refers to the assistance and support provided by a business or organization to its customers before, during, an...
Posted 3 months ago
1.0 - 3.0 years
3 - 6 Lacs
chennai
Work from Office
About The Role Skill required: Customer Operations - Voice - Service Desk Voice Support Designation: Customer Contact Comms Associate - Voice Qualifications: Any Graduation Years of Experience: 1 to 3yrs What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Customer Operations - Voice - Help desk role - ticket resolutionRecording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as qui...
Posted 3 months ago
1.0 - 3.0 years
4 - 8 Lacs
hyderabad
Work from Office
About The Role Skill required: Social - Service Desk Non-Voice Support Designation: Customer Contact Comms Associate - Messaging Qualifications: Any Graduation Years of Experience: 1 to 3yrs What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereRecording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scop...
Posted 3 months ago
4.0 - 9.0 years
6 - 10 Lacs
bengaluru
Work from Office
5 + years of experience in SDLC which includes Design Development Testing with special emphasis on Data Warehouse and Business Intelligence applications Experience in Data Warehousing ETL Tool IBM Info Sphere DataStage 11.5/11.7 is mandatory Familiarity in incorporation of various data sources such as Oracle Excel files and Flat files landing into the staging area Involvement in troubleshooting of Data Stage jobs and addressing issues like performance tuning Expert in Creation of Sequence jobs using Job Activity Wait for File Activity Exception Handler Sequencer Terminator Activity Notification Activity etc. Having good knowledge on ETL concepts Good knowledge in SQL and UNIX commands Second...
Posted 3 months ago
5.0 - 8.0 years
5 - 9 Lacs
kochi
Work from Office
Job Description Role Purpose The purpose of this role is to support delivery through development and deployment of tools. Do 1. Provide tool design, development and deployment support for the project delivery a. Interact with the internal project or client to understand the project requirement from a tool perspective b. Design the solution keeping in mind the tool requirements, current tools available as well as details on licenses required etc. c. Provide budget and timeline estimates for the tool development/ deployment as required d. For any new tool development, identify sources for development (internal or 3rd party) and work with the project managers on the development of the tool keep...
Posted 3 months ago
3.0 - 5.0 years
5 - 9 Lacs
hyderabad
Work from Office
Job Description Role: The purpose of this role is to be responsible for configurating and maintaining the software and other technological aspects of the project being run for the Wipro client DO : - Provide assistance in configuration of applications based on client requirements - Collate configuration requirements from the functions/ BUs/ SLs and obtain approval from business owners - Plan and execute assigned configuration tasks within deadlines - Provide system configuration support based on changing business needs - Assist in system analysis, design, development, and testing activities - Provide support in developing, implementing and testing patch releases and system upgrades - Mainten...
Posted 3 months ago
5.0 - 8.0 years
8 - 12 Lacs
hyderabad
Work from Office
Job Description Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioni...
Posted 3 months ago
5.0 - 8.0 years
7 - 11 Lacs
hyderabad
Work from Office
Job Description Mandatory Skills- Bachelor's degree in Computer Science, Information Technology, or related field Proven experience in production support or a related role Experience in supporting Java/Java web services based applications with high volume transactions Working knowledge of Splunk and Dynatrace tools to identify issues in production quickly Basic knowledge of using Unix/Linux commands to login into servers, fetch logs, copy/delete files, run shell scripts Strong analytical and problem-solving skills Familiarity with incident and problem management processes Excellent communication and interpersonal skills Ability to work effectively in a team environment and independently Will...
Posted 3 months ago
0.0 - 1.0 years
1 - 2 Lacs
bengaluru
Work from Office
Job Description Internship / Co-op Description This exciting internship / co-op is to be part of North Americas Transformation Team to explore tech trends, develop domain expertise, and craft solutions for real-world business challenges. Internship / Co-op Responsibilities Collaborate with global teams and senior leaders on internal initiatives aligned to our strategic partners. Initiatives will offer practical experience and exposure to the Wipro organization. Identify business requirements, translate into an actionable plan, and produce quality work. Participate in key meetings with partner leaders and cross-functional stakeholders. Engage and network with senior leaders who provide focuse...
Posted 3 months ago
0.0 - 1.0 years
1 - 2 Lacs
bengaluru
Work from Office
Job Description Internship / Co-op Description This exciting internship / co-op is to be part of North Americas Transformation Team to explore tech trends, develop domain expertise, and craft solutions for real-world business challenges. Internship / Co-op Responsibilities Collaborate with global teams and senior leaders on internal initiatives aligned to our strategic partners. Initiatives will offer practical experience and exposure to the Wipro organization. Identify business requirements, translate into an actionable plan, and produce quality work. Participate in key meetings with partner leaders and cross-functional stakeholders. Engage and network with senior leaders who provide focuse...
Posted 3 months ago
0.0 - 1.0 years
1 - 2 Lacs
kolkata
Work from Office
Job Description Internship / Co-op Description This exciting internship / co-op is to be part of North Americas Transformation Team to explore tech trends, develop domain expertise, and craft solutions for real-world business challenges. Internship / Co-op Responsibilities Collaborate with global teams and senior leaders on internal initiatives aligned to our strategic partners. Initiatives will offer practical experience and exposure to the Wipro organization. Identify business requirements, translate into an actionable plan, and produce quality work. Participate in key meetings with partner leaders and cross-functional stakeholders. Engage and network with senior leaders who provide focuse...
Posted 3 months ago
5.0 - 8.0 years
3 - 7 Lacs
pune
Work from Office
Job Description Role: The purpose of this role is to be responsible for configurating and maintaining the software and other technological aspects of the project being run for the Wipro client DO : - Provide assistance in configuration of applications based on client requirements - Collate configuration requirements from the functions/ BUs/ SLs and obtain approval from business owners - Plan and execute assigned configuration tasks within deadlines - Provide system configuration support based on changing business needs - Assist in system analysis, design, development, and testing activities - Provide support in developing, implementing and testing patch releases and system upgrades - Mainten...
Posted 3 months ago
3.0 - 5.0 years
5 - 9 Lacs
hyderabad
Work from Office
Job Description Role: The purpose of this role is to be responsible for configurating and maintaining the software and other technological aspects of the project being run for the Wipro client DO : - Provide assistance in configuration of applications based on client requirements - Collate configuration requirements from the functions/ BUs/ SLs and obtain approval from business owners - Plan and execute assigned configuration tasks within deadlines - Provide system configuration support based on changing business needs - Assist in system analysis, design, development, and testing activities - Provide support in developing, implementing and testing patch releases and system upgrades - Mainten...
Posted 3 months ago
5.0 - 8.0 years
4 - 8 Lacs
chennai
Work from Office
Job Description Title: Flexera SAM Loc: Chennai & Hyderabad Exp Level: 7-11 yrs JD: Leading End-to-End Flexera Implementation: Architect and execute the complete implementation lifecycle of Flexera One / Flexera IT Asset Management, encompassing discovery, seamless system integration, robust data normalization, and insightful reporting functionalities. . Design and develop custom dashboards and insightful reports to effectively monitor software usage patterns, track costs, and ensure continuous compliance adherence. Demonstrated hands-on experience leading and executing Flexera (Flexera One / Flexera ITAM) implementations within medium to large-scale enterprise environments. A minimum of 7 y...
Posted 3 months ago
5.0 - 8.0 years
3 - 7 Lacs
mumbai
Work from Office
Job Description Role: The purpose of this role is to be responsible for configurating and maintaining the software and other technological aspects of the project being run for the Wipro client DO : - Provide assistance in configuration of applications based on client requirements - Collate configuration requirements from the functions/ BUs/ SLs and obtain approval from business owners - Plan and execute assigned configuration tasks within deadlines - Provide system configuration support based on changing business needs - Assist in system analysis, design, development, and testing activities - Provide support in developing, implementing and testing patch releases and system upgrades - Mainten...
Posted 3 months ago
0.0 - 1.0 years
1 - 2 Lacs
hyderabad
Work from Office
Job Description Internship / Co-op Description This exciting internship / co-op is to be part of North Americas Transformation Team to explore tech trends, develop domain expertise, and craft solutions for real-world business challenges. Internship / Co-op Responsibilities Collaborate with global teams and senior leaders on internal initiatives aligned to our strategic partners. Initiatives will offer practical experience and exposure to the Wipro organization. Identify business requirements, translate into an actionable plan, and produce quality work. Participate in key meetings with partner leaders and cross-functional stakeholders. Engage and network with senior leaders who provide focuse...
Posted 3 months ago
3.0 - 6.0 years
14 - 19 Lacs
bengaluru
Work from Office
Main duties include : Responsibility for providing solutions/workarounds to customers problems, in a fast and professional manner, in conjunction with the development team, within SLA restrictions. Supporting customers from a wide range of countries. Providing product and installation consultancy, remotely or onsite. Willingness to work beyond working hours when required. Requirements: Personal skills: Independent worker, out of-the-box thinker, solutions-oriented with good problem-solving skills, presentable, service-oriented, results driven, team player, ability to work towards strict deadlines, self-motivated. Excellent written and verbal English skills 2-4 years of Experience with suppor...
Posted 3 months ago
5.0 - 9.0 years
4 - 7 Lacs
bengaluru
Work from Office
Notice period - less then 30 days Exp: 5+yrs Developer: Java 11+, Spring, Spring Boot, Spring Security, Microservice, JUnit, Mocking, IBM API Gateway (Good to Have) Must have skills: Angular 11 JDK 1 to 17 jenkin (CI/CD) docker IBM api conne t java security open shift (kubernate) F5 (Traffic switch) Required Skills jenkin, Java 11 Spring, java security open shift, Spring Security Microservice JUnit Mocking, Angular 11 JDK, docker
Posted 3 months ago
5.0 - 10.0 years
5 - 9 Lacs
hyderabad, pune, bengaluru
Work from Office
Skill: Automation Testing in JS Notice Period: Immediate Joiners Job Description: - Contribute to Test Automation creation based on existing solution (JavaScript) - Explore existing solution and introduce improvements - Onboard new Test automation engineers - Coordinate work of TA team, provide mentorship - Closely cooperate with joint Test Automation teams from customers and 3rd party vendor side - Work with QA Managers to align with prioritization and strategic approaches. Skills required: - Protractor or Mocha or Chai or Jest or Puppeteer or Cypress - JavaScript Typescript - UI automation - Web driver I/O Nice to Have: API Automation experience Spectron Electron Location: - HYDERABAD/PUNE...
Posted 3 months ago
4.0 - 6.0 years
4 - 8 Lacs
hyderabad
Work from Office
Notice Period: Immediate Joiners Employee type : C2H Job Description: Must have experience in PSA SAP S/4 HANA 6 years of relevant experience as a SAP Technical consultant. Should understand the functional requirements. Should worked in EDI and FIORI. Techno functional is an added advantage Should worked minimum 2 end to end implementation. S4 HANA implementation added advantage Good project management skills Develop and Implement program objects. Understand the business requirements and convert it into functional specifications Ability to manage the client and conduct workshops Support functional and technical consultants in designing solutions for the gaps identified Support testing activi...
Posted 3 months ago
5.0 - 10.0 years
6 - 9 Lacs
hyderabad
Work from Office
Skill: IBM Websphere Commerce Notice Period: Immediate Joiners Requirements: IBM WebSphere 8 and/or HCL 9.1 knowledge is a must Good knowledge and proven experience in Java and JEE, or other technologies Good understanding of development principles and paradigms Able to work independently and mindfully as part of a multi-location multicultural team Quick learner, proven on shadowing others Good at growing a team and explaining Good spoken and written English Project Technologies & Tools: IBM WebSphere eCommerce 8 Solr Search Azure Cloud stack Oracle DB BitBucket (Gitflow as workflow) Static code quality governance (Sonar) CI/CD on top of Jenkins and Rundeck Responsibilities: Write clean code...
Posted 3 months ago
2.0 - 7.0 years
2 - 6 Lacs
bengaluru
Work from Office
Job Details: Skill: Support Notice Period: Immediate Joiners Employee type : C2H Job Description: Mysql, Jira, Python, Groovy, Excel, Rest Apis We are looking for a highly skilled and experienced Support Professional to join our team at IDESLABS PRIVATE LIMITED. The ideal candidate will have 2-5 years of experience in the field. Roles and Responsibility Provide exceptional customer service and support to clients through various communication channels. Manage and resolve customer complaints professionally and promptly. Collaborate with internal teams to ensure seamless delivery of services. Develop and implement process improvements to enhance efficiency and productivity. Analyze customer fee...
Posted 3 months ago
4.0 - 8.0 years
6 - 9 Lacs
chandigarh, dadra & nagar haveli, bengaluru
Work from Office
Roles and Responsibility Design and develop SAP C4C solutions using SAP C4C SDK. Provide technical support and level 2 troubleshooting for new enhancements. Write code and customize standard SAP applications as needed. Integrate C4C services with non-SAP systems using web services. Address questions from CRM and integration technical teams, providing best practices and solutions on SAP C4C. Simulate web service requests using Soap UI or similar tools and provide feedback during approach development or evaluation. Job Requirements Minimum 5 years of experience in SAP C4C Technical. Strong understanding of C4C functional/object model and its integration with other systems. Experience in buildi...
Posted 3 months ago
5.0 - 9.0 years
4 - 7 Lacs
bengaluru
Work from Office
Notice period - less then 30 days Exp: 5+yrs Developer: Java 11+, Spring, Spring Boot, Spring Security, Microservice, JUnit, Mocking, IBM API Gateway (Good to Have) Must have skills: Angular 11 JDK 1 to 17 jenkin (CI/CD) docker IBM api conne t java security open shift (kubernate) F5 (Traffic switch) Required Skills jenkin, Java 11 Spring, java security open shift, Spring Security Microservice JUnit Mocking, Angular 11 JDK, docker
Posted 3 months ago
6.0 - 10.0 years
5 - 8 Lacs
chennai, bengaluru
Work from Office
Notice Period: Immediate Joiners or within 15 days Employee type : Contract Role Description Development/configuration of scripts/tools Discuss with various stake holders and get requirements & successfully deliver the project/s Escalate for tasks that are show stopper or blocker to meet the timeline E2E delivery of the project Implement best practices in the day to day activities Flexibility to work in agile environment & should be a team player Core Technical Skills required Strong work experience in Alteryx, Exposure Tableau , MicroStrategy, Birst Work experience on Oracle 10g/11g, SQL Server 2008/2012, Teradata V2R6 Knowledge on BI tools Knowledge on Data Warehousing & ETL tools Good Ana...
Posted 3 months ago
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