About JOAN Digital JOAN Digital is a fast-growing digital marketing agency helping eCommerce brands unlock growth with expert SEO, paid media, and web strategy. Our team of specialists thrives on measurable outcomes, sharp strategy, and exceptional execution. Role Overview We're looking for a Delivery Manager to take ownership of planning, resourcing, and ensuring smooth delivery across all client work. You'll be the operational heartbeat of our agency, working closely with strategists, creatives, and account leads to keep projects on track and teams unblocked. You’ll ensure deadlines are met, resources are aligned, and clients receive what they were promised — on time and to spec. This is not a technical project manager role — it's a hybrid of operations, coordination, and execution planning tailored for a high-output digital agency. Responsibilities Lead weekly sprint planning sessions and maintain our delivery board (ClickUp, Trello, or Notion) Translate briefs and scopes into clear tasks with deadlines and owners Track progress across SEO, PPC, web, and creative workstreams Flag resourcing gaps, delays, or risks to relevant leads and directors Coordinate with QA to ensure deliverables meet internal standards Drive internal accountability — following up with team members where needed Continuously improve our workflows and processes for clarity and efficiency Ensure communication between strategy leads and CSMs is tight and timely Key Skills & Experience 3+ years in a delivery, operations, or digital project management role (agency experience preferred) Strong familiarity with agile or sprint-based workflows Highly organised with strong task management habits Excellent communicator — proactive, assertive, and solutions-focused Ability to juggle multiple moving parts across clients and teams Comfortable using project management tools (e.g. ClickUp, Trello, Asana, Notion) Nice-to-Haves Experience working with SEO, PPC, or Web Development teams Understanding of how digital agencies manage retainers vs projects Familiarity with QA checklists or delivery quality standards Why Join JOAN Digital? Remote-first and people-first culture Work with a sharp, kind, and ambitious team Direct impact on delivery operations and client success Opportunity to shape our internal systems and scale your role as we grow
As a Web Developer at JOAN Digitech, you will play a crucial role in bringing our projects to life by strategically and tactically working towards our goals and objectives. You will be responsible for creating highly creative ideas that cater to user needs, focusing on UX, UI, and visual design skills. A strong understanding of user-centered design methodologies and experience in mobile web design is essential for this role. Your primary focus will be on e-commerce development, particularly in Shopify and WordPress platforms. You will be required to possess strong programming skills on these platforms, including the ability to create bespoke development strategies using existing templates. Additionally, you should be proficient in converting mockups, design styles, and specifications into functional solutions. In this role, you will be responsible for supporting the growth and delivery of clients by: - Creating engaging Shopify and WordPress stores to drive revenue - Developing bespoke themes and customizing templates - Collaborating with UI/UX design teams to create innovative user experiences - Ensuring seamless integration with Shopify Apps, Marketing Tools, and Platform APIs - Debugging and testing websites for optimal performance - Providing technical support and coordination to mitigate potential issues - Improving conversion rates through website optimization strategies You will also be expected to focus on mobile optimization, accessibility compliance, user research and testing, risk management, client journey mapping, personalization and customization, and stakeholder communication. Your personal skills should include strong organizational abilities, a passion for continuous learning, excellent communication, and problem-solving skills. In terms of technical skills, you should have a Bachelor's degree in Computer Science or related field, 3-5 years of experience, proficiency in JavaScript, CSS3, HTML5, liquid templating, and WordPress development. You should also have expertise in website maintenance, launches, and a strong understanding of admin systems. Moreover, you should demonstrate team leadership and collaboration skills, embracing teamwork, creativity, and effective communication within a collaborative work culture. Additionally, you can expect a competitive compensation package, opportunities to work with international clients, professional development initiatives, growth opportunities, a flexible and supportive work environment, and access to company devices and resources. Join JOAN Digitech and be part of a dynamic team that values innovation, creativity, and excellence in web development.,
JOAN Digital is a forward-thinking digital marketing agency that specializes in providing services such as SEO, paid media, web development, and social media management. Our mission is to partner with businesses and deliver exceptional digital experiences that drive measurable results through data-driven strategies and creative execution. We are currently looking for a Business Development Analyst (Digital) to join our team at JOAN Digital. In this role, you will be responsible for conducting research, developing strategies, and providing sales support to help generate new business opportunities and drive growth in our digital marketing services. Collaborating with the Business Development Manager (BDM) and the sales team, you will assist in creating impactful proposals, delivering digital marketing insights, and ensuring a seamless process for acquiring new clients. During your first year, you will work closely with the senior business development team, gaining hands-on experience and receiving mentorship. As you progress, you will have the opportunity to become a key contributor to our sales efforts, with the potential for a progressive compensation structure and bonus incentives. Key Responsibilities: - Conduct market research and prospecting to identify new digital marketing opportunities - Support the BDM in preparing high-quality digital marketing proposals, audits, and strategic plans - Assist in managing sales campaigns, tracking activities, and ensuring smooth workflow - Build and maintain relationships with prospects, fostering an efficient sales pipeline - Utilize data analysis to understand trends, client performance, and market opportunities - Collaborate with senior colleagues and mentors to enhance your skills in sales, digital marketing, and business development What You Need to Have: - Intellectual curiosity and a desire to develop expertise in digital marketing and business development - Strong analytical and organizational skills to manage data and prioritize tasks effectively - Familiarity with digital marketing concepts (SEO, PPC, web development) and their impact on sales - Experience or willingness to build relationships with prospects, clients, and colleagues - Proficiency in creating visually appealing and impactful presentations using Microsoft Office tools What Makes You Stand Out: - Previous experience in sales, business development, or project management, especially in the digital marketing or consulting industry - Foundational understanding of SEO, paid media, and web development concepts - Proactive mindset with a goal-oriented approach to exceeding sales targets Why JOAN Digital - Opportunities for career growth and skill development through mentorship - Flexible work environment with a mix of in-office and remote work days - Join a dynamic team that values innovation, collaboration, and continuous learning - Competitive compensation plan with performance-based bonuses,