Customer Support Executive | Jayanagar, Bangalore Jiva Water is looking for a proactive Customer Support Executive to join our team in Jayanagar, Bangalore. If you have 1-2 years of customer-facing experience and are ready to drive sales conversions and ensure seamless customer experiences, we want to hear from you! Key Responsibilities: Manage customer queries across all channels (email, call, WhatsApp). Convert inquiries into sales; provide global & India-based support. Oversee B2B/D2C order processing & logistics. Recover abandoned carts and boost conversion. Generate sales & support data reports. Collaborate on sales & marketing initiatives. What We're Looking For: 1-2 years experience in customer-facing roles. Fluent in Kannada, English, and Hindi . Proficiency in Excel/Google Sheets & CRM systems. Strong interpersonal skills, ownership, and a customer-first mindset. Work Type: Onsite (Jayanagar, Bangalore) Job Type: Full-time Interview: Face to Face Note: Only Immediate joiners Apply now and help us connect customers to Jiva Water's divine forces! #CustomerSupport #CustomerService #Sales #BangaloreJobs #ImmediateJoiners #JivaWater Show more Show less
About Us We’re a fast-growing e-commerce start-up driven by data, design, and customer delight. From tracking consumer behavior to optimizing marketing spend, we believe data is our unfair advantage. If you’re excited about translating numbers into action and being part of a high-energy, impact-driven team—this is your chance. Job Title: Data Analyst Location: Jayanagar, Bangalore Brand: JIVA Water Company: 4th Phase Water Technologies Pvt Ltd Job Type: Full-Time (Onsite) Schedule: Monday to Friday Experience Level: 1–3 years (Open to talented fresher) Reports To: Head of Growth/Strategy and Marketing Key Responsibilities · Gather, clean, and analyze large sets of e-commerce data (sales, traffic, user behavior, marketing performance, etc.). · Build dashboards and reports to track KPIs across departments. · Collaborate with stakeholders to define metrics, goals, and data requirements. · Perform cohort analyses, A/B testing insights, and funnel diagnostics. · Identify trends, anomalies, and opportunities for growth and efficiency. · Present findings with clear storytelling and actionable recommendations. Required Skills & Experience: Bachelor’s degree in Data Analytics, Marketing, IT, or Business. 1–3 years of experience in data analysis, marketing analytics, or performance tracking. Strong skills in Advanced Excel/Google Sheets, Power BI, and Looker Studio. Experience with UTM tracking, GA4, Meta Pixel, GTM. Ability to derive actionable insights from complex datasets. Experience in preparing reports for multiple stakeholders. · Ability to track performance of SEO/SEM campaigns and their impact on website traffic and conversions. · Set up and validate event tracking using tools like Google Tag Manager, GA4, and Mixpanel. High attention to detail and data accuracy. Ability to manage multiple data projects and prioritize daily reporting (MIS). Strong verbal and written communication skills. Self-starter attitude with a problem-solving mindset. Nice-to-Haves · Experience with Google Analytics, Mixpanel, or other product analytics tools. · Familiarity with cloud platforms · Interest in UI/UX analytics or conversion rate optimization. · Experience working with e-commerce platforms like Shopify, WooCommerce, or Magento. · Familiarity with heat maps and behaviour analytics tools like Hotjar, Clarity, or FullStory What We Offer · Fast-paced learning environment with real ownership and impact. · Flexible and a collaborative team culture. · Exposure to the full lifecycle of a digital business. Show more Show less
**Only Immediate Joiners Interview: Face to Face Location: Bangalore Company - 4th Phase Water Technologies Pvt Ltd, Jayanagar, Bangalore, India Company Description Transforming Lives through Jiva Water Devices, Jiva Water Devices is dedicated to establishing Jiva Water as the global standard for water enriched with Life Energy. The company is on a mission to provide products and services that ensure access to revitalized Jiva Water for all living beings. At Jiva Water Devices, innovation and excellence drive the goal of making Jiva Water a ubiquitous presence worldwide. At Jiva Water, our Senior Content Writer plays a vital role in shaping how we communicate with the world. We’re looking for someone curious, creative, and skilled at turning technical concepts into stories that connect with people. Your key areas of responsibility will include: 1. Partner Programs * Create long-form and short-form content tailored for global and Indian partners. * Develop engaging assets including pitch decks, brochures, landing pages, video scripts, blogs, and more. 2. Website * Write and optimize website copy for both Indian and global platforms. * Develop cohort-specific landing pages, pop-up messages, and ensure consistency of brand voice across all digital properties. 3. Social Media * Craft high-impact content for LinkedIn, Instagram, YouTube, WhatsApp, and Email marketing campaigns. * Deliver both long-form storytelling pieces and concise, engaging copy for digital audiences. * Over-sees content written by Junior Content Writer, and QC'ing all collaterals that's produced by the Creative team. 4. Events Develop marketing collaterals for events including brochures, flyers, standees, and other communication materials to support event presence and outreach. Requirements 1. Education: Bachelor’s or Master’s degree in English, Journalism, Communications, or Science (preferred). 2. Experience: 3–5 years of proven experience in content writing, specifically in science/technology-related domains. 3. Strong portfolio showcasing long-form and short-form writing across multiple content types (blogs, web copy, decks, brochures, etc.). 4. Experience collaborating with design and marketing teams to deliver integrated campaigns. 5. Prior experience in a product-based company is a strong advantage. 6. Proficiency in SEO best practices and ability to adapt writing for diverse platforms. 7. Strong ability to translate complex scientific/technical concepts into clear, engaging content. 8. Excellent storytelling skills with the ability to create compelling narratives. 9. Strong communication and interpersonal skills for cross-team collaboration.
**Only Immediate Joiners Interview: Face to Face Location: Bangalore Company - 4th Phase Water Technologies Pvt Ltd, Jayanagar, Bangalore, India Company Description Transforming Lives through Jiva Water Devices, Jiva Water Devices is dedicated to establishing Jiva Water as the global standard for water enriched with Life Energy. The company is on a mission to provide products and services that ensure access to revitalized Jiva Water for all living beings. At Jiva Water Devices, innovation and excellence drive the goal of making Jiva Water a ubiquitous presence worldwide. At Jiva Water, our Senior Content Writer plays a vital role in shaping how we communicate with the world. Were looking for someone curious, creative, and skilled at turning technical concepts into stories that connect with people. Your key areas of responsibility will include: 1. Partner Programs * Create long-form and short-form content tailored for global and Indian partners. * Develop engaging assets including pitch decks, brochures, landing pages, video scripts, blogs, and more. 2. Website * Write and optimize website copy for both Indian and global platforms. * Develop cohort-specific landing pages, pop-up messages, and ensure consistency of brand voice across all digital properties. 3. Social Media * Craft high-impact content for LinkedIn, Instagram, YouTube, WhatsApp, and Email marketing campaigns. * Deliver both long-form storytelling pieces and concise, engaging copy for digital audiences. * Over-sees content written by Junior Content Writer, and QC&aposing all collaterals that&aposs produced by the Creative team. 4. Events Develop marketing collaterals for events including brochures, flyers, standees, and other communication materials to support event presence and outreach. Requirements 1. Education: Bachelors or Masters degree in English, Journalism, Communications, or Science (preferred). 2. Experience: 35 years of proven experience in content writing, specifically in science/technology-related domains. 3. Strong portfolio showcasing long-form and short-form writing across multiple content types (blogs, web copy, decks, brochures, etc.). 4. Experience collaborating with design and marketing teams to deliver integrated campaigns. 5. Prior experience in a product-based company is a strong advantage. 6. Proficiency in SEO best practices and ability to adapt writing for diverse platforms. 7. Strong ability to translate complex scientific/technical concepts into clear, engaging content. 8. Excellent storytelling skills with the ability to create compelling narratives. 9. Strong communication and interpersonal skills for cross-team collaboration. Show more Show less
**Only Immediate Joiners Interview: Face to Face Location: Bangalore Company - 4th Phase Water Technologies Pvt Ltd, Jayanagar, Bangalore, India Company Description Transforming Lives through Jiva Water Devices, Jiva Water Devices is dedicated to establishing Jiva Water as the global standard for water enriched with Life Energy. The company is on a mission to provide products and services that ensure access to revitalized Jiva Water for all living beings. At Jiva Water Devices, innovation and excellence drive the goal of making Jiva Water a ubiquitous presence worldwide. Role Overview We’re looking for a Performance Marketing Executive to join our in-house marketing team. The ideal candidate should have hands-on experience managing and optimizing campaigns across Meta (Facebook/Instagram), Google Ads, Amazon Ads, and other digital platforms. You’ll be responsible for driving traffic, improving conversions, and optimizing ROI through data-backed strategies. Key Responsibilities · Plan, execute, and optimize performance marketing campaigns across Meta, Google Ads, and Amazon. · Manage daily campaign performance — monitor spends, track metrics, and ensure budget efficiency. · Analyse website performance (traffic, conversions, user behaviour) and recommend improvements. · Create campaign reports and dashboards to track KPIs and ROI. · Collaborate with the design and content teams to develop ad creatives and landing pages. · Conduct keyword research, audience segmentation, and A/B testing for better targeting. · Track and report campaign performance regularly using tools like Google Analytics, Meta Ads Manager, and Amazon Campaign Console. · Support eCommerce growth initiatives and performance optimization across digital platforms. Required Skills & Experience · 1–2 years of hands-on experience in performance marketing or digital advertising. · Strong knowledge of Meta Ads Manager, Google Ads, and Amazon Advertising. · Familiarity with website analytics (Google Analytics / GA4, Search Console, etc.). · Strong analytical and Excel/reporting skills. · Ability to understand data, draw insights, and make data-driven decisions. · Basic knowledge of SEO, UTM tracking, and landing page optimization is a plus. · Self-driven, detail-oriented, and eager to experiment and learn.