Jira Admin / Atlassian Suite

Role Overview: As an experienced Jira and Confluence Administrator, your role will involve administering Jira Software and Confluence in an enterprise environment. Your expertise in Jira Service Management (JSM) configuration and administration will be crucial. You will be responsible for customizing Jira workflows, screens, fields, and automation rules. Your strong understanding of Atlassian deployment architectures and experience in integrating Atlassian tools with other enterprise systems will be essential. Additionally, your proficiency in SQL queries and scripting languages for custom solutions will play a key role in your responsibilities. Your excellent communication and documentation abilities will be valued in this global team environment. Key Responsibilities: - Administering Jira Software and Confluence in an enterprise environment - Configuring and administering Jira Service Management (JSM) - Customizing Jira workflows, screens, fields, and automation rules - Integrating Atlassian tools with other enterprise systems - Utilizing SQL queries for database management and reporting - Employing scripting languages (Groovy, Python, or similar) for custom solutions - Supporting SaaS solutions and understanding SaaS administration principles - Troubleshooting system issues and providing problem-solving solutions - Providing user support and enabling users to effectively utilize Atlassian Suite Qualifications Required: - Bachelor's degree in Computer Science, Information Technology, or related field - Minimum of 5+ years of experience administering Jira Software and Confluence in an enterprise environment - Demonstrated expertise with Jira Service Management (JSM) configuration and administration - Proficiency with SQL queries for database management and reporting - Knowledge of scripting languages (Groovy, Python, or similar) for custom solutions - Experience administering other SaaS platforms and understanding of SaaS administration principles - Strong troubleshooting and problem-solving skills - Excellent communication and documentation abilities Kindly share your CV to abhishek.mehta@akkodisgroup.com.,