Jewelry Sales Associate

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Job Summary

Jewellery Sales Associate

Key Responsibilities

• Greet customers warmly and assist them in selecting jewellery based on their preferences and occasions.
• Demonstrate in-depth product knowledge of gold, diamonds, gemstones, and other jewellery categories.
• Maintain high standards of customer service and ensure a premium shopping experience.
• Achieve monthly and quarterly sales targets through effective selling techniques.
• Handle customer queries, provide product recommendations, and build long-term relationships with clients.
• Manage billing, sales documentation, and payment processes accurately.
• Ensure proper display, cleanliness, and visual merchandising of the showroom counters.
• Keep track of stock levels, report shortages, and support inventory management activities.
• Follow store security procedures and protect high-value merchandise.
• Handle after-sales service, including resizing, repairs, and customer follow-ups.

Required Skills & Qualifications

• 15 years of experience in retail sales, preferably in jewellery, luxury products.
• Strong communication and interpersonal skills.
• Presentable, well-groomed, and customer-centric.
• Ability to handle high-value transactions with trust and responsibility.
• Basic computer knowledge for billing and inventory systems.
• Strong selling skills with a positive and target-driven attitude.

Preferred Attributes

• Experience in diamond, silver or gold jewellery sales.
• Proficiency in local languages and English.
• Confidence in handling premium and HNI customers.
• Ability to work in shifts, weekends, and holidays as required.