*FEMALES ONLY* 💼 Key Responsibilities – Deliver exceptional in-store customer experiences that reflect the Tyaani ethos – Understand client needs and recommend products tailored to their individual style – Build long-term relationships that drive repeat business and referrals – Achieve defined sales targets and key performance metrics (KPIs) consistently – Collaborate with team members to ensure seamless store operations 🎯 We’re Looking for Someone Who: – Has a strong sense of style and a genuine interest in fashion and luxury – Comes with experience (or strong interest) in jewellery, lifestyle, or fashion retail – Is goal-oriented, with a passion for delivering results and exceeding targets – Can build instant rapport and provide high-touch service, especially to ultra-HNI clients – Is eager to grow with the brand and build a long-term career in luxury retail 🎁 What We Offer: – Competitive base salary + attractive performance-based incentives – Employee discounts on Tyaani jewellery – Career advancement opportunities within a growing luxury brand – Professional training in product knowledge, customer service, and sales excellence . Show more Show less
Job Description: Fashion Consultant / Sales Associate Location: Kolkata Employment Type: Full-time | On-site About Tyaani by Karan Johar Tyaani by Karan Johar is a luxury jewellery brand known for redefining Polki jewellery through exquisite craftsmanship and contemporary design. Founded by celebrated filmmaker Karan Johar, the brand has grown from an online boutique to multiple retail stores across India. With a rich collection of timeless pieces available both online and offline, Tyaani embodies elegance, individuality, and the essence of modern Indian luxury. Role Overview We are seeking enthusiastic and fashion-forward Fashion Consultants / Sales Associates to join our retail team in Kolkata. As a brand ambassador, you will deliver an exceptional shopping experience, consult clients on jewellery selections, and help them connect with Tyaani’s signature style. Key Responsibilities Engage and interact with customers to understand their preferences and requirements. Provide expert consultation on jewellery designs, styling, and trends. Guide clients through the entire purchase process — from product selection and feature explanation to pricing and delivery options. Ensure smooth execution of sales transactions while offering a warm, personalized experience. Build lasting relationships with customers to encourage loyalty and repeat business. Maintain thorough product knowledge to confidently respond to customer inquiries. Support visual merchandising and store upkeep standards. Participate actively in promotional campaigns and in-store events. Desired Candidate Profile Strong sense of fashion aesthetics and genuine passion for luxury jewellery. Prior experience or keen interest in Luxury / Fashion / Hospitality / Lifestyle retail preferred. Excellent communication, interpersonal, and customer service skills. Proactive, target-driven, and motivated to exceed sales goals. Ability to multitask and thrive in a fast-paced retail environment. Willingness to work flexible hours, including weekends and holidays. Bachelor’s degree in Fashion, Marketing, Business, or a related field is an added advantage. Perks & Benefits Competitive salary with performance-based incentives. Exclusive employee discounts on Tyaani jewellery. Career growth opportunities within an expanding luxury retail brand. Regular training programs on product knowledge, sales techniques, and customer experience. Why Join Us? Be part of a rapidly growing luxury brand backed by one of India’s most influential personalities. At Tyaani, you won’t just sell jewellery — you’ll help clients create lasting memories and express their individuality through timeless pieces. To Apply: Share your resume at career@tyaani.com Show more Show less
Job description Job Description: Fashion Consultant / Sales Associate Location: Hazratganj - Lucknow Employment Type: Full-time | On-site About Tyaani by Karan Johar Tyaani by Karan Johar is a luxury jewellery brand known for redefining Polki jewellery through exquisite craftsmanship and contemporary design. Founded by celebrated filmmaker Karan Johar, the brand has grown from an online boutique to multiple retail stores across India. With a rich collection of timeless pieces available both online and offline, Tyaani embodies elegance, individuality, and the essence of modern Indian luxury. Role Overview We are seeking enthusiastic and fashion-forward Fashion Consultants / Sales Associates to join our retail team in Pune. As a brand ambassador, you will deliver an exceptional shopping experience, consult clients on jewellery selections, and help them connect with Tyaani’s signature style. Key Responsibilities Engage and interact with customers to understand their preferences and requirements. Provide expert consultation on jewellery designs, styling, and trends. Guide clients through the entire purchase process — from product selection and feature explanation to pricing and delivery options. Ensure smooth execution of sales transactions while offering a warm, personalized experience. Build lasting relationships with customers to encourage loyalty and repeat business. Maintain thorough product knowledge to confidently respond to customer inquiries. Support visual merchandising and store upkeep standards. Participate actively in promotional campaigns and in-store events. Desired Candidate Profile Strong sense of fashion aesthetics and genuine passion for luxury jewellery. Prior experience or keen interest in Luxury / Fashion / Hospitality / Lifestyle retail preferred. Excellent communication, interpersonal, and customer service skills. Proactive, target-driven, and motivated to exceed sales goals. Ability to multitask and thrive in a fast-paced retail environment. Willingness to work flexible hours, including weekends and holidays. Bachelor’s degree in Fashion, Marketing, Business, or a related field is an added advantage. Perks & Benefits Competitive salary with performance-based incentives. Exclusive employee discounts on Tyaani jewellery. Career growth opportunities within an expanding luxury retail brand. Regular training programs on product knowledge, sales techniques, and customer experience. Why Join Us? Be part of a rapidly growing luxury brand backed by one of India’s most influential personalities. At Tyaani, you won’t just sell jewellery — you’ll help clients create lasting memories and express their individuality through timeless pieces. To Apply: Share your resume at career@tyaani.com
As a Lifestyle Consultant / Sales Associate at Tyaani by Karan Johar in Bandra, Mumbai, you will be an integral part of our retail team. Tyaani by Karan Johar is renowned for its luxury Polki jewellery, blending exquisite craftsmanship with contemporary design. Founded by filmmaker Karan Johar, our brand has expanded from an online boutique to multiple prestigious retail outlets across India, offering a rich collection of timeless pieces that epitomize elegance, individuality, and modern Indian luxury. Your role will involve engaging with customers to discern their preferences, offering expert advice on jewellery designs and trends, and facilitating the entire purchase process to ensure a seamless shopping experience. By fostering lasting relationships with clients, you will not only encourage loyalty but also contribute to our brand's growth and success. To excel in this role, you should possess a keen eye for fashion aesthetics and a genuine passion for luxury jewellery. Previous experience or a strong interest in Luxury, Fashion, Hospitality, or Lifestyle retail is highly desirable. Excellent communication skills, a proactive attitude towards achieving sales targets, and the ability to thrive in a fast-paced environment are essential. Moreover, a willingness to work flexible hours, including weekends and holidays, is crucial for this position. In return, we offer a competitive salary with performance-based incentives, exclusive employee discounts on Tyaani jewellery, and opportunities for career advancement within our expanding luxury retail brand. You will also benefit from regular training programs focused on enhancing your product knowledge, sales techniques, and customer service skills. Join us at Tyaani and become part of a rapidly growing luxury brand led by one of India's most influential personalities. As a Lifestyle Consultant / Sales Associate, you will not just sell jewellery but also help clients create lasting memories and express their individuality through our timeless pieces. To apply for this exciting opportunity, please share your resume at career@tyaani.com.,
Job Title: Business Development Head — Franchise Location: Bandra, Mumbai Company: Tyaani by Karan Johar Job Summary: Tyaani by Karan Johar is seeking a dynamic and experienced Business Development Head — Franchise to lead our franchise acquisition and expansion strategy. This high-impact role will focus on identifying qualified franchise partners, converting leads, supervising store development, and ensuring timely and brand-compliant store launches. The ideal candidate will be a proactive leader with a proven track record in retail/franchise development and strong stakeholder management skills. Key Responsibilities: Identify and source potential franchise partners through multiple offline and digital channels. Lead meetings and presentations to effectively pitch the franchise opportunity. Drive end-to-end lead management — from prospecting to agreement closure and onboarding. Scout and evaluate retail properties to ensure suitability for new franchise stores. Lead and supervise store fit-out processes to ensure timely completion and adherence to brand guidelines and standards. Assist in defining and executing the company's retail expansion roadmap via franchising. Maintain up-to-date reports on the franchise pipeline, partner communication, and store launch timelines. Foster long-term, professional relationships with franchise partners to ensure ongoing growth and performance. Collaborate cross-functionally with design, operations, legal, and marketing teams to enable smooth franchise setup. Requirements: Graduate in any discipline. Minimum 8+ years of experience in franchise development, business development, retail expansion, or real estate leasing. Demonstrated success in handling the full cycle of franchise acquisition and retail rollouts. Strong communication, presentation, negotiation, and interpersonal skills. High degree of ownership, leadership, and ability to work independently. Comfortable working in a fast-paced, result-oriented environment. Willingness to travel frequently for site visits, partner meetings, and store supervision. Role Details: Role: Business Development Manager – Franchise Industry: Gems & Jewellery Department: Sales & Business Development Employment Type: Full-Time, Permanent Role Category: BD / Pre Sales To Apply: Interested candidates can share their resume at career@tyaani.com with the subject line “Application – Business Development Head (Franchise)”.
Job Description: Lifestyle Consultant / Sales Associate (Store Sales/Counter Sales) Location: Wadgaon Sheri, Pune Employment Type: Full-time | On-site About Tyaani by Karan Johar Tyaani by Karan Johar is a luxury jewellery brand known for redefining Polki jewellery through exquisite craftsmanship and contemporary design. Founded by celebrated filmmaker Karan Johar, the brand has grown from an online boutique to multiple retail stores across India. With a rich collection of timeless pieces available both online and offline, Tyaani embodies elegance, individuality, and the essence of modern Indian luxury. Role Overview We are seeking enthusiastic and fashion-forward Lifestyle Consultants / Sales Associates to join our retail team in Bandra. As a brand ambassador, you will deliver an exceptional shopping experience, consult clients on jewellery selections, and help them connect with Tyaanis signature style. Key Responsibilities Engage and interact with customers to understand their preferences and requirements. Provide expert consultation on jewellery designs, styling, and trends. Guide clients through the entire purchase process from product selection and feature explanation to pricing and delivery options. Ensure smooth execution of sales transactions while offering a warm, personalized experience. Build lasting relationships with customers to encourage loyalty and repeat business. Maintain thorough product knowledge to confidently respond to customer inquiries. Support visual merchandising and store upkeep standards. Participate actively in promotional campaigns and in-store events. Desired Candidate Profile Strong sense of fashion aesthetics and genuine passion for luxury jewellery. Prior experience or keen interest in Luxury / Fashion / Hospitality / Lifestyle retail preferred. Excellent communication, interpersonal, and customer service skills. Proactive, target-driven, and motivated to exceed sales goals. Ability to multitask and thrive in a fast-paced retail environment. Willingness to work flexible hours, including weekends and holidays. Bachelors degree in Fashion, Marketing, Business, or a related field is an added advantage. Perks & Benefits Competitive salary with performance-based incentives. Exclusive employee discounts on Tyaani jewellery. Career growth opportunities within an expanding luxury retail brand. Regular training programs on product knowledge, sales techniques, and customer experience. Why Join Us Be part of a rapidly growing luxury brand backed by one of Indias most influential personalities. At Tyaani, you wont just sell jewellery youll help clients create lasting memories and express their individuality through timeless pieces. To Apply: Share your resume at [HIDDEN TEXT] Show more Show less
As a Fashion Consultant / Sales Associate at Tyaani by Karan Johar in Kolkata, you will represent a luxury jewellery brand known for its exquisite craftsmanship and contemporary design. Your role involves delivering exceptional shopping experiences to clients, offering expert consultations on jewellery selections, and assisting them in connecting with Tyaani's signature style. Your key responsibilities will include engaging with customers to understand their preferences, providing expert advice on jewellery designs and trends, guiding clients through the purchase process, ensuring smooth sales transactions, building lasting relationships with customers, maintaining product knowledge, supporting visual merchandising, and actively participating in promotional campaigns and in-store events. The ideal candidate for this position should possess a strong sense of fashion aesthetics, a genuine passion for luxury jewellery, excellent communication and customer service skills, be proactive and target-driven, able to multitask in a fast-paced retail environment, and willing to work flexible hours including weekends and holidays. A Bachelor's degree in Fashion, Marketing, Business, or a related field is an added advantage. In return, you can expect a competitive salary with performance-based incentives, exclusive employee discounts on Tyaani jewellery, career growth opportunities within the luxury retail brand, and regular training programs on product knowledge, sales techniques, and customer experience. Joining Tyaani means being part of a rapidly growing luxury brand and helping clients express their individuality through timeless pieces, backed by one of India's most influential personalities. To apply for this exciting opportunity, please share your resume at career@tyaani.com.,
Job Description: Lifestyle Consultant / Sales Associate (Store Sales/Counter Sales) Location : Jalandhar Employment Type : Full-time | On-site About Tyaani by Karan Johar Tyaani by Karan Johar is a luxury jewellery brand known for redefining Polki jewellery through exquisite craftsmanship and contemporary design. Founded by celebrated filmmaker Karan Johar, the brand has grown from an online boutique to multiple retail stores across India. With a rich collection of timeless pieces available both online and offline, Tyaani embodies elegance, individuality, and the essence of modern Indian luxury. Role Overview We are seeking enthusiastic and fashion-forward Lifestyle Consultants / Sales Associates to join our retail team in Bandra. As a brand ambassador, you will deliver an exceptional shopping experience, consult clients on jewellery selections, and help them connect with Tyaani’s signature style. Key Responsibilities Engage and interact with customers to understand their preferences and requirements. Provide expert consultation on jewellery designs, styling, and trends. Guide clients through the entire purchase process — from product selection and feature explanation to pricing and delivery options. Ensure smooth execution of sales transactions while offering a warm, personalized experience. Build lasting relationships with customers to encourage loyalty and repeat business. Maintain thorough product knowledge to confidently respond to customer inquiries. Support visual merchandising and store upkeep standards. Participate actively in promotional campaigns and in-store events. Desired Candidate Profile Strong sense of fashion aesthetics and genuine passion for luxury jewellery. Prior experience or keen interest in Luxury / Fashion / Hospitality / Lifestyle retail preferred. Excellent communication, interpersonal, and customer service skills. Proactive, target-driven, and motivated to exceed sales goals. Ability to multitask and thrive in a fast-paced retail environment. Willingness to work flexible hours, including weekends and holidays. Bachelor’s degree in Fashion, Marketing, Business, or a related field is an added advantage. Perks & Benefits Competitive salary with performance-based incentives. Exclusive employee discounts on Tyaani jewellery. Career growth opportunities within an expanding luxury retail brand. Regular training programs on product knowledge, sales techniques, and customer experience. Why Join Us? Be part of a rapidly growing luxury brand backed by one of India’s most influential personalities. At Tyaani, you won’t just sell jewellery — you’ll help clients create lasting memories and express their individuality through timeless pieces. To Apply: Share your resume at career@tyaani.com
Role Overview: As a Lifestyle Consultant / Sales Associate at Tyaani by Karan Johar in Bandra, Mumbai, you will be an integral part of the retail team. Tyaani by Karan Johar is renowned for its luxury Polki jewellery, blending exquisite craftsmanship with contemporary design. Founded by filmmaker Karan Johar, the brand has expanded from an online boutique to multiple prestigious retail outlets across India, offering a rich collection of timeless pieces that epitomize elegance, individuality, and modern Indian luxury. Key Responsibilities: - Engage with customers to discern their preferences - Offer expert advice on jewellery designs and trends - Facilitate the entire purchase process to ensure a seamless shopping experience - Foster lasting relationships with clients to encourage loyalty and contribute to brand growth Qualifications Required: - Keen eye for fashion aesthetics and a genuine passion for luxury jewellery - Previous experience or a strong interest in Luxury, Fashion, Hospitality, or Lifestyle retail is highly desirable - Excellent communication skills and a proactive attitude towards achieving sales targets - Ability to thrive in a fast-paced environment - Willingness to work flexible hours, including weekends and holidays Additional Details: In return, Tyaani offers a competitive salary with performance-based incentives, exclusive employee discounts on Tyaani jewellery, and opportunities for career advancement within the expanding luxury retail brand. Regular training programs are provided to enhance product knowledge, sales techniques, and customer service skills. Join Tyaani and become part of a rapidly growing luxury brand led by one of India's most influential personalities. As a Lifestyle Consultant / Sales Associate, you will not just sell jewellery but also help clients create lasting memories and express their individuality through timeless pieces. To apply for this exciting opportunity, please share your resume at career@tyaani.com.,
Company Description Tyaani by Karan Johar is a luxury jewellery brand that redefines polki jewellery. Transforming from an online jewellery brand to a rapidly expanding offline business, Tyaani now has multiple stores across Mumbai, Hyderabad, Delhi, and Bangalore. Founded by renowned Bollywood director and producer Karan Johar, the brand offers exquisite and unique jewellery designs. Tyaani’s range includes statement necklaces, earrings, rings, and bracelets, all epitomes of timeless beauty and elegance. The brand’s philosophy centers on creating pieces that reflect the personality and style of the wearer, ensuring each design emphasizes individuality and uniqueness. Role Description This is a full-time, on-site role based in Mumbai for a Jewelry Sales Associate. In this role, the associate will be responsible for providing exceptional customer service, assisting customers in selecting jewellery, handling sales transactions, and maintaining store displays. The associate will also help create a memorable shopping experience by engaging with customers to understand their needs and providing personalized recommendations. Additional duties include inventory management and ensuring the store is clean and well-organized. Qualifications Excellent Communication and Customer Service skills Experience in Retail Sales, Customer Satisfaction, and Customer Experience Ability to engage customers and provide personalized recommendations Detail-oriented with strong organizational skills Friendly and approachable demeanor Previous experience in jewelry sales is a plus Bachelor’s degree in Business, Marketing, or related field is advantageous
Role Overview: As a Jewelry Sales Associate at Tyaani by Karan Johar, located in Mumbai, your main responsibility will be to provide exceptional customer service to clients. You will assist customers in choosing jewellery pieces, handle sales transactions, and ensure that store displays are well-maintained. Your role will also involve creating a memorable shopping experience for customers by understanding their preferences and offering personalized recommendations. Additionally, you will be in charge of inventory management and maintaining the cleanliness and organization of the store. Key Responsibilities: - Provide exceptional customer service to clients - Assist customers in selecting jewellery pieces - Handle sales transactions - Maintain store displays - Engage with customers to understand their needs and provide personalized recommendations - Manage inventory - Ensure the store is clean and well-organized Qualifications: - Excellent Communication and Customer Service skills - Experience in Retail Sales, Customer Satisfaction, and Customer Experience - Ability to engage customers and provide personalized recommendations - Detail-oriented with strong organizational skills - Friendly and approachable demeanor - Previous experience in jewelry sales is a plus - Bachelors degree in Business, Marketing, or related field is advantageous,
Company Description Tyaani by Karan Johar is a luxury jewellery brand renowned for redefining polki jewellery with unique and exquisite designs. Founded by Bollywood director and producer Karan Johar, the brand offers a diverse collection of hand-crafted timeless pieces, including necklaces, earrings, rings, and bracelets. With its roots as an online brand, Tyaani has successfully expanded to multiple offline stores across Mumbai, Hyderabad, Delhi, and Bangalore. The brand takes pride in its philosophy of reflecting individuality and elegance through its designs, catering to customers worldwide via its online store and ensuring timely, secure deliveries. Role Description This is a full-time on-site role for a Cashier located in Jalandhar. The Cashier will manage financial transactions, including processing customer payments and handling cash, debit/credit transactions, and receipts. Additional responsibilities include maintaining accurate transaction records, assisting customers with inquiries, and ensuring operational efficiency at the billing counter. The role also includes collaborating with team members to provide excellent customer service while adhering to the company's policies and standards. Qualifications Proficiency in handling cash transactions, credit/debit payments, and operating a Point of Sale (POS) system Strong attention to detail and organizational skills for maintaining accurate financial records Excellent customer service, verbal communication, and interpersonal skills Ability to work efficiently in a fast-paced retail environment Familiarity with jewellery or luxury retail environments is an advantage Basic knowledge of financial record management and reconciliation High school diploma or equivalent; additional qualifications in accounting or finance are beneficial
Role - Marketing Manager Location - Mumbai Key Responsibilities: 1. Event Management & Brand Activations Plan and execute large-scale events, store launches, exhibitions, and in store promotions Close coordination with Vendors and Guest listers for managing the events Oversee end-to-end event execution — from concept and budgeting to logistics, production, and post-event analysis. Ensure all events reflect brand aesthetics and deliver exceptional customer and guest experiences. 2. Campaign Strategy & Planning Develop 360° marketing campaigns that align with brand goals and drive business impact. Work closely with creative, digital, and retail teams to ensure campaign consistency across channels. Track campaign performance and optimize for engagement, reach, and ROI. 3. Celebrity & Influencer Marketing Identify and collaborate with brand ambassadors, celebrities, and key influencers to amplify brand visibility. Manage partnerships, negotiations, and content execution ensuring alignment with brand values. Leverage PR and digital media to maximize coverage and impact. 4. Ad Shoots & Creative Production Plan and manage brand and product shoots — from concept development to final delivery. Collaborate with creative agencies, stylists, photographers, and production houses. Ensure visual storytelling resonates with the brand’s luxury and aspirational positioning. 5. Brand Strategy & Collaboration Partner with design, retail, and e-commerce teams to ensure cohesive brand communication. Stay updated with market trends, consumer behaviour, and competitor activities to drive innovation. Requirements: · Bachelor’s/Master’s degree in Marketing, Communications, or a related field. · 5+ years of experience in marketing, preferably within luxury, fashion, or jewellery sectors. · Proven expertise in event management, celebrity/influencer marketing, and campaign planning. · Strong creative sense with an eye for aesthetics and storytelling. · Excellent project management, negotiation, and communication skill
Role - Merchandising Executive Location - Mumbai Key Responsibilities: 1. Product Planning & Assortment Management Assist in planning and curating product assortments based on sales trends, customer preferences, and regional demands. Coordinate with design and production teams to develop commercially viable and trend-driven collections. Support seasonal line planning, product launches, and merchandise calendar management. 2. Inventory & Stock Management Monitor inventory levels across stores and online platforms to ensure optimal stock availability. Track sell-through rates, identify slow-moving SKUs, and coordinate inter-store transfers or markdowns. Work closely with supply chain and retail teams for replenishment and allocation planning. 3. Sales & Performance Analysis Analyze sales reports and performance data to identify trends and actionable insights. Provide regular feedback to the design and production teams on bestsellers and gaps in product mix. Prepare periodic merchandising dashboards and reports for management. 4. Production Coordination Liaise with internal teams to ensure timely product development and delivery. Track order status, quality checks, and approvals in alignment with merchandising timelines. Requirements : Bachelor’s degree in business, Fashion Merchandising, or related field. 2–4 years of experience in merchandising — preferably in jewellery, fashion, or luxury retail. Strong analytical and numerical skills with proficiency in Excel and data analysis. Good understanding of jewellery categories, trends, and customer preferences. Excellent communication, coordination, and organizational abilities. A balance of creative eye and commercial mindset.
Company Description Tyaani by Karan Johar is a luxury jewellery brand that has revolutionized the perception of polki jewellery, evolving from an online store to a growing chain of offline locations across cities such as Mumbai, Hyderabad, Delhi, and Bangalore. Known for its exquisite craftsmanship, Tyaani specializes in creating unique pieces ranging from statement necklaces to elegant rings and bracelets. Founded by Bollywood icon Karan Johar, the brand is dedicated to offering jewellery that reflects the individuality and style of its wearers. With a global online presence at www.tyaani.com, Tyaani ensures secure and timely delivery that enhances the customer experience. Role Description This is a full-time, on-site role for a Cashier at our Jalandhar location. The Cashier will manage customer transactions, handle payments, and provide excellent service to clients during the purchase process. Additional responsibilities include reconciling daily transactions, maintaining accurate financial records, and ensuring adherence to standard operating procedures. The role also involves assisting with the organization of store displays to create a comfortable and welcoming shopping experience. Qualifications Proficiency in managing cash transactions, payment processing, and using point-of-sale (POS) systems Excellent organizational skills with the ability to reconcile daily accounts and maintain accurate financial records Strong communication and customer service skills to engage effectively with clients in a professional and courteous manner Attention to detail and ability to follow standard operating procedures while ensuring high levels of efficiency Prior experience in retail or financial handling is a plus Basic math and numerical skills to handle transactions and calculations effectively Flexibility to adapt to a luxury retail environment and maintain a client-first approach
As a Fashion Consultant / Sales Associate at Tyaani by Karan Johar in Kolkata, you will be part of a luxury jewellery brand renowned for its Polki jewellery craftsmanship and contemporary designs. Your role as a brand ambassador will involve delivering exceptional shopping experiences, providing expert consultation on jewellery selections, and assisting clients in connecting with Tyaani's signature style. **Key Responsibilities:** - Engage and interact with customers to understand their preferences and requirements. - Provide expert consultation on jewellery designs, styling, and trends. - Guide clients through the entire purchase process, from product selection to pricing and delivery options. - Ensure smooth execution of sales transactions while offering a warm, personalized experience. - Build lasting relationships with customers to encourage loyalty and repeat business. - Maintain thorough product knowledge to confidently respond to customer inquiries. - Support visual merchandising and store upkeep standards. - Participate actively in promotional campaigns and in-store events. **Desired Candidate Profile:** - Strong sense of fashion aesthetics and genuine passion for luxury jewellery. - Prior experience or keen interest in Luxury / Fashion / Hospitality / Lifestyle retail preferred. - Excellent communication, interpersonal, and customer service skills. - Proactive, target-driven, and motivated to exceed sales goals. - Ability to multitask and thrive in a fast-paced retail environment. - Willingness to work flexible hours, including weekends and holidays. - Bachelor's degree in Fashion, Marketing, Business, or a related field is an added advantage. As a part of the team, you can look forward to competitive salary with performance-based incentives, exclusive employee discounts on Tyaani jewellery, career growth opportunities within the luxury retail brand, and regular training programs on product knowledge, sales techniques, and customer experience. At Tyaani, you won't just sell jewellery; you'll help clients create lasting memories and express their individuality through timeless pieces. Join a rapidly growing luxury brand and be a part of a dynamic team that values excellence and customer satisfaction. To apply for this exciting opportunity, share your resume at career@tyaani.com. As a Fashion Consultant / Sales Associate at Tyaani by Karan Johar in Kolkata, you will be part of a luxury jewellery brand renowned for its Polki jewellery craftsmanship and contemporary designs. Your role as a brand ambassador will involve delivering exceptional shopping experiences, providing expert consultation on jewellery selections, and assisting clients in connecting with Tyaani's signature style. **Key Responsibilities:** - Engage and interact with customers to understand their preferences and requirements. - Provide expert consultation on jewellery designs, styling, and trends. - Guide clients through the entire purchase process, from product selection to pricing and delivery options. - Ensure smooth execution of sales transactions while offering a warm, personalized experience. - Build lasting relationships with customers to encourage loyalty and repeat business. - Maintain thorough product knowledge to confidently respond to customer inquiries. - Support visual merchandising and store upkeep standards. - Participate actively in promotional campaigns and in-store events. **Desired Candidate Profile:** - Strong sense of fashion aesthetics and genuine passion for luxury jewellery. - Prior experience or keen interest in Luxury / Fashion / Hospitality / Lifestyle retail preferred. - Excellent communication, interpersonal, and customer service skills. - Proactive, target-driven, and motivated to exceed sales goals. - Ability to multitask and thrive in a fast-paced retail environment. - Willingness to work flexible hours, including weekends and holidays. - Bachelor's degree in Fashion, Marketing, Business, or a related field is an added advantage. As a part of the team, you can look forward to competitive salary with performance-based incentives, exclusive employee discounts on Tyaani jewellery, career growth opportunities within the luxury retail brand, and regular training programs on product knowledge, sales techniques, and customer experience. At Tyaani, you won't just sell jewellery; you'll help clients create lasting memories and express their individuality through timeless pieces. Join a rapidly growing luxury brand and be a part of a dynamic team that values excellence and customer satisfaction. To apply for this exciting opportunity, share your resume at career@tyaani.com.
Company Description Tyaani by Karan Johar is a luxury jewellery brand specializing in polki jewellery, offering timeless and elegant designs that reflect individuality and style. With roots as an online retailer, Tyaani has grown into a dynamic brand with stores in Mumbai, Hyderabad, Delhi, and Bangalore. Founded by renowned Bollywood director and producer Karan Johar, Tyaani's collection includes exquisite necklaces, earrings, rings, and bracelets, all crafted with precision and passion. The brand is committed to ensuring a seamless customer experience, with an online store accessible worldwide and reliable delivery services. Role Description This is a full-time on-site Jewellery Consultant role located in Bandra. The Jewellery Consultant will assist customers by providing personalized recommendations, engaging consultations, and ensuring a high-quality shopping experience. Responsibilities include understanding customer preferences, presenting products, facilitating purchase processes, and maintaining product knowledge. Additionally, the consultant will support store operations and help achieve sales targets while ensuring high levels of customer satisfaction. Qualifications Strong knowledge of jewellery, including design, styles, and materials Excellent customer service, interpersonal, and communication skills Sales acumen, with the ability to achieve and exceed targets Proficiency in problem-solving, organizational skills, and attention to detail Ability to adapt to a fast-paced retail environment and work collaboratively with team members Professional presentation and a customer-focused attitude Prior experience in retail, luxury, or jewellery sales is preferred Fluency in English; proficiency in additional Indian languages is an advantage A passion for luxury goods and jewellery is ideal
Position: Lead – CRM & Customer Experience About the Role: We are seeking a strategic and customer-obsessed Head of CRM & Customer Experience to lead the brand’s customer engagement journey across all touchpoints — online and offline. This role will be pivotal in creating a seamless omnichannel experience, ensuring that every customer interaction reflects our brand’s warmth, trust, and luxury. You will drive data-led personalization and experience design that strengthen long-term relationships and enhance lifetime value. Key Responsibilities: 1. CRM Strategy & Execution Develop and lead the overall CRM strategy to drive engagement, retention, and repeat sales across retail and digital channels. Design and execute targeted communication journeys (through all channels of email, Lime chats, app notifications) based on customer behaviour, preferences, and lifecycle stages. Integrate the digital and retail store leads by targeting marketing communication through data segmentation and analytics to personalize offers, product recommendations, and experiences. 2. Omnichannel Customer Experience Build a unified view of the customer across online and offline channels. Create seamless integration between store & online leads for a consistent and seamless brand experience. Partner with internal teams like marketing, operations, and retail teams to implement systems that support omnichannel 3. Customer Insights & Data Analytics Analyse customer data and buying behaviour to generate actionable insights for business and marketing teams. Monitor key CRM KPIs such as retention, repeat purchase, NPS, customer lifetime value (CLV), and churn. Drive data enrichment initiatives to improve CRM database quality and segmentation depth. Requirements: Bachelor’s/Master’s degree in Marketing, Business, or related field. 8–12 years of experience in CRM, Customer Experience, preferably in luxury, retail, or e-commerce sectors. Strong understanding of omnichannel ecosystems and customer journey mapping. Experience with CRM platforms and data analytics tools. Strategic thinker with strong analytical, communication, and leadership skills. Passionate about customer satisfaction and brand storytelling.
Head of Customer Experience About the Role: We are seeking a strategic, data-driven, and customer-obsessed Lead – CRM & Customer Experience to elevate our brand’s customer engagement across all online and offline touchpoints. This role is central to shaping a seamless omnichannel journey—ensuring every interaction reflects the brand’s warmth, trust, and luxury. You will lead personalization, journey design, and retention initiatives to strengthen long-term customer relationships and increase lifetime value. Key Responsibilities 1. CRM Strategy & Execution Develop and implement a comprehensive CRM strategy to enhance customer engagement, retention, and repeat sales across retail and digital platforms. Design and execute lifecycle-based communication journeys through email, Lime chats, app notifications, and other digital channels. Partner with digital and retail teams to integrate store and online lead flows, enabling data-led segmentation and personalized offers, product recommendations, and curated experiences. 2. Omnichannel Customer Experience Build and maintain a unified customer view across online and offline channels. Ensure seamless integration between store and online touchpoints to deliver a consistent luxury brand experience. Collaborate closely with marketing, operations, and retail teams to implement systems and processes that support omnichannel excellence. 3. Customer Insights & Data Analytics Analyse customer behaviour and transactional data to generate actionable insights for business and marketing decisions. Track and improve key CRM metrics—retention, repeat purchase rate, NPS, CLV, and churn. Lead data enrichment initiatives to enhance database quality and improve segmentation depth and accuracy. Requirements Bachelor’s/Master’s degree in Marketing, Business, or a related field. 8–12 years of experience in CRM and Customer Experience, preferably within luxury, retail, or e-commerce. Strong understanding of omnichannel ecosystems and customer journey mapping. Proficiency with CRM platforms and data analytics tools. Strategic thinker with excellent analytical, communication, and leadership skills. Passionate about customer satisfaction, personalization, and brand storytelling. Interested candidates can email their resumes to: shilpa@tyaani.com
Position: Lead – Customer Experience About the Role: We are seeking a strategic and customer-obsessed Head of CRM & Customer Experience to lead the brand’s customer engagement journey across all touchpoints — online and offline. This role will be pivotal in creating a seamless omnichannel experience, ensuring that every customer interaction reflects our brand’s warmth, trust, and luxury. You will drive data-led personalization and experience design that strengthen long-term relationships and enhance lifetime value. Key Responsibilities: 1. CRM Strategy & Execution Develop and lead the overall CRM strategy to drive engagement, retention, and repeat sales across retail and digital channels. Design and execute targeted communication journeys (through all channels of email, Lime chats, app notifications) based on customer behaviour, preferences, and lifecycle stages. Integrate the digital and retail store leads by targeting marketing communication through data segmentation and analytics to personalize offers, product recommendations, and experiences. 2. Omnichannel Customer Experience Build a unified view of the customer across online and offline channels. Create seamless integration between store & online leads for a consistent and seamless brand experience. Partner with internal teams like marketing, operations, and retail teams to implement systems that support omnichannel 3. Customer Insights & Data Analytics Analyse customer data and buying behaviour to generate actionable insights for business and marketing teams. Monitor key CRM KPIs such as retention, repeat purchase, NPS, customer lifetime value (CLV), and churn. Drive data enrichment initiatives to improve CRM database quality and segmentation depth. Requirements: Bachelor’s/Master’s degree in Marketing, Business, or related field. 8–12 years of experience in CRM, Customer Experience, preferably in luxury, retail, or e-commerce sectors. Strong understanding of omnichannel ecosystems and customer journey mapping. Experience with CRM platforms and data analytics tools. Strategic thinker with strong analytical, communication, and leadership skills. Passionate about customer satisfaction and brand storytelling.