Jewelry Manager

Position:

Location:

Experience:

Reports to:

Key Responsibilities

• Lead and motivate the sales team to achieve monthly and annual sales targets.
• Develop and maintain strong relationships with high-value customers.
• Train staff on product knowledge, sales techniques, and customer service excellence.
• Manage store operations including inventory control, billing accuracy, and display management.
• Monitor daily sales performance and prepare reports for management review.
• Handle customer queries, complaints, and after-sales service with professionalism.
• Coordinate marketing activities, promotional events, and product launches.
• Ensure adherence to company policies, visual merchandising standards, and brand guidelines.

Skills & Qualifications

• Graduate degree (MBA preferred).
• Proven experience in

  retail jewellery sales

  or luxury brand management.
• Strong leadership and communication skills.
• Excellent customer service and negotiation abilities.
• Knowledge of diamonds, gold, and gemstone products (certification preferred).
• Proficiency in MS Office and POS systems.

Salary: