Jewellery Sale's & Marketing Executive

A Jewelry Sales & Marketing professional is responsible for driving sales, building customer relationships, and enhancing brand visibility within the jewelry industry. This involves a mix of sales, customer service, and marketing activities, including understanding customer needs, promoting products, handling transactions, and contributing to marketing strategies. Key Responsibilities:

• Sales & Customer Service:
• Greeting and assisting customers: Providing expert advice on jewelry selection, demonstrating product knowledge, and guiding customers through the sales process.
• Meeting sales targets: Achieving individual and team sales goals by effectively promoting products and services.
• Handling customer inquiries and complaints: Addressing customer queries, resolving issues, and ensuring a positive experience.
• Processing sales transactions: Accurately and efficiently handling cash and credit card payments, and managing sales records.
• Building customer relationships: Developing rapport with customers, understanding their preferences, and encouraging repeat business.
• Marketing & Promotion:
• Developing and implementing marketing strategies: Creating and executing campaigns to promote jewelry products and increase brand awareness.
• Conducting market research: Analyzing customer trends, competitor activity, and market conditions to identify opportunities.
• Managing online and offline promotions: Utilizing various channels to reach target audiences and drive sales.
• Collaborating with design teams: Working with designers to create appealing campaigns and ensure product alignment with market trends.
• Maintaining a strong online presence: Utilizing social media and other digital platforms to engage with customers and promote products.
• Other Responsibilities:
• Maintaining product knowledge: Staying up-to-date on the latest trends, materials, and designs.
• Managing inventory and stock control: Ensuring accurate records of products and maintaining visually appealing displays.
• Preparing sales reports: Tracking sales performance, analyzing data, and providing insights to management.
• Participating in sales events and promotions: Representing the company and engaging with potential customers at events and trade shows.

Skills and Qualifications:

• Sales and Customer Service: Strong sales skills, ability to build rapport with customers, and provide excellent service.
• Product Knowledge: In-depth understanding of jewelry materials, designs, and current trends.
• Communication and Interpersonal Skills: Excellent communication, both written and verbal, with strong interpersonal skills.
• Marketing and Promotion: Understanding of marketing principles, ability to develop and implement campaigns, and experience with digital marketing.
• Attention to Detail and Organization: Ability to maintain accurate records, manage inventory, and ensure a well-presented showroom.
• Problem-solving and Decision-making: Ability to handle customer issues, resolve conflicts, and make sound decisions.
• Positive attitude and enthusiasm: A passion for jewelry and a desire to succeed in a dynamic environment.

Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Schedule:

• Day shift

Language:

• English (Required)

Work Location: In person