Job Title: Master Trainer Location: Mumbai Department: Training &Development Reports To: Head of Training / Training Manager Job Summary: The Master Trainer will be responsible for designing, delivering, and evaluating training programs for trainers across various subjects. This role focuses on building capacity within the training team, ensuring quality standards are met, and enhancing the effectiveness of training delivery to achieve learning outcomes. The Master Trainer also plays a key role in mentoring and monitoring trainers. Key Responsibilities:  Training Development & Delivery: o Design and develop trainer training modules, curricula, and assessments. o Deliver Train-the-Trainer (ToT) programs across centers and regions. o Facilitate practical, engaging, and outcome-based sessions.  Trainer Mentoring & Evaluation: o Observe and assess trainers during sessions. o Provide structured feedback and coaching for performance improvement. o Certify trainers based on defined benchmarks and standards.  Curriculum & Content Management: o Regularly update and standardize training materials based on industry trends. o Ensure alignment of training content with NSQF, industry, or organizational standards.  Monitoring & Reporting: o Track the effectiveness of ToT programs through feedback and performance data. o Maintain detailed training reports and evaluation records. o Identify gaps and recommend improvements.  Quality Assurance: o Establish and maintain best practices in training methodology and classroom management. o Ensure adherence to compliance and certification standards. Key Skills & Competencies:  Excellent communication and presentation skills  Proficient in Hardware, Operating Systems, Networking, CCNA, Server Management, and Cloud Computing technologies.  Strong knowledge of adult learning principles  Ability to motivate and develop others  Classroom and training management expertise  Assessment and evaluation skills  Flexibility to travel and conduct regional trainings  Ready to learn new technologies and upgrade Qualifications & Experience:  Bachelors degree/Diploma in Computer Science/BSc in IT  A+, N+, CCNA and Server International certifications are preferred  5+ years of experience in training, with at least 2 years in a trainer development role Show more Show less