This is an excellent opportunity for an experienced finance professional to expand your career in a U.S.-based company while gaining valuable exposure to e-commerce and international financial operations. You will work remotely from our India office in Bangalore, supporting U.S. business hours with a competitive salary and night shift allowances. Your primary responsibilities will include processing vendor invoices accurately and efficiently, verifying and reconciling vendor statements, ensuring GST compliance, and managing vendor relationships. You will also assist in month-end closing processes, compliance with Indian tax regulations, vendor tax documentation, and accounts receivable tasks such as generating customer invoices and collections. Additionally, you will be involved in reporting and analysis by preparing AR aging reports, bad debt analysis, chargeback analysis, and ensuring compliance with taxation laws. Bank reconciliation and financial controls will be a key aspect of your role, including reconciling bank accounts, foreign currency transactions, and internal controls to streamline financial workflows and ensure compliance with accounting policies. To qualify for this position, you should have a Bachelor's degree in Accounting, Finance, or a related field, with 5-8 years of experience in AP, AR, and financial operations. Strong knowledge of Indian taxation laws, experience in bank reconciliation, proficiency in ERP systems, and advanced skills in Microsoft Excel are required. Strong problem-solving skills, attention to detail, and the ability to work in a fast-paced global finance environment are essential. You will work Tuesday to Saturday from 9:00 PM to 6:00 AM IST to align with U.S. business hours, with a base salary ranging from 700,000 to 900,000 per year depending on experience and qualifications. The office location is in Bangalore (Whitefield), India. Join us to work for a leading U.S.-based company with international exposure, gain hands-on experience in e-commerce, global trade, and tax compliance, and grow in a dynamic and supportive work environment. This is a full-time position with a work schedule from Monday to Friday, requiring a Bachelor's degree and proficiency in English. The work location is in person.,
E-commerce Assistant Manufacturer, importer, designer, and worldwide distributor of home furnishings is looking for a full-time E-commerce Assistant. The E-commerce Assistant will be providing support and handling day-to-day operations of a multitude of US-based B2B sales channels and marketplaces, with a heavy focus on Wayfair, Amazon, Ashley, Overstock, Home Depot, Lowes, & many more. Job Responsibilities and Duties: Maintain, optimize, and improve listings: Manage and enhance our listings on various marketplaces (title, description, images, reviews, prices, product specs, customer questions, etc.) to increase product ranking and sales. Effective communication: Communicate effectively both internally and externally to meet customer needs and expectations. Order management: Handle order entry and ensure prompt order fulfillment. Inventory management: Upload inventory and pre-sell incoming out-of-stock items. Performance monitoring: Analyze the performance of listings and campaigns to identify trends and optimize strategies. Customer service: Address customer inquiries, resolve issues, and manage returns and refunds promptly. Compliance: Ensure all product listings comply with marketplace policies, legal regulations, and industry standards. Technical troubleshooting: Identify and resolve technical issues related to product listings, inventory feeds, and order processing. Reporting: Prepare regular reports on sales performance, inventory levels, and customer feedback for internal review and strategic planning. Requirements: Educational background: College degree in a related field preferred. Experience: Minimum of 1 year of experience in B2B e-commerce. Communication skills: Excellent interpersonal and communication skills (verbal and written) are a must when dealing with internal team members as well as customers and clients. Technical proficiency: Experience in Microsoft Suite: Word, Excel, and PowerPoint. Attention to detail: High level of attention to detail to ensure accuracy in product listings, inventory management, and order processing. Time management: Excellent organizational and time management skills to handle multiple tasks and meet deadlines. Schedule: Monday to Friday - US Hours (PST) Job Type: Full-time Pay: ₹400,000.00 - ₹650,000.00 per year Education: Bachelor's (Required) Experience: E-Commerce: 2 years (Required) Language: English (Required) Work Location: In person
E-commerce Customer Service Representative (Full-Time, Bangalore, US Hours) We are a US-based manufacturer, importer, designer, and worldwide distributor of premium home furnishings. We are looking for a dedicated and detail-oriented full-time E-commerce Customer Service Representative to join our growing team. This role is an exciting opportunity to support our US-based business and, eventually, help establish and expand our local e-commerce operations and customer service team in India. Key Responsibilities: Maintain a consistent and reliable attendance record, as punctuality and dependability are critical. Deliver outstanding customer service via phone, live chat, and email. Assist with returns, parts requests, damage claims, and customer concerns. Process customer requests accurately and efficiently, resolving complex issues across communication channels. Research and coordinate replacement parts. Monitor and communicate customer order statuses professionally. Handle customer complaints and provide timely, effective solutions and alternatives. Book small parcels (FedEx) and LTL returns, sharing return details with customers via CRM. Perform additional work-related duties as assigned. Requirements: Strong commitment to punctuality and reliable attendance, with adherence to a set schedule. Proficiency in Microsoft Office Suite. Experience with email management, preferably Outlook. Excellent multitasking and time-management skills, with the ability to prioritize effectively. Highly detail-oriented, quality-focused, and precision-driven. Strong verbal and written communication skills in English. Experience with CRM software is highly preferred (Gorgias CRM experience is a major plus). Schedule: Full-time, Monday to Friday, aligned with US time zones. Job Type: Full-time Pay: ₹35,000.00 - ₹55,000.00 per month Education: Bachelor's (Preferred) Experience: Customer service: 2 years (Required) Language: English (Required) Work Location: In person
E-commerce Assistant Manufacturer, importer, designer, and worldwide distributor of home furnishings is looking for a full-time E-commerce Assistant. The E-commerce Assistant will be providing support and handling day-to-day operations of a multitude of US-based B2B sales channels and marketplaces, with a heavy focus on Wayfair, Amazon, Ashley, Overstock, Home Depot, Lowes, & many more. Job Responsibilities and Duties: Maintain, optimize, and improve listings: Manage and enhance our listings on various marketplaces (title, description, images, reviews, prices, product specs, customer questions, etc.) to increase product ranking and sales. Effective communication: Communicate effectively both internally and externally to meet customer needs and expectations. Order management: Handle order entry and ensure prompt order fulfillment. Inventory management: Upload inventory and pre-sell incoming out-of-stock items. Performance monitoring: Analyze the performance of listings and campaigns to identify trends and optimize strategies. Customer service: Address customer inquiries, resolve issues, and manage returns and refunds promptly. Compliance: Ensure all product listings comply with marketplace policies, legal regulations, and industry standards. Technical troubleshooting: Identify and resolve technical issues related to product listings, inventory feeds, and order processing. Reporting: Prepare regular reports on sales performance, inventory levels, and customer feedback for internal review and strategic planning. Requirements: Educational background: College degree in a related field preferred. Experience: Minimum of 1 year of experience in B2B e-commerce. Communication skills: Excellent interpersonal and communication skills (verbal and written) are a must when dealing with internal team members as well as customers and clients. Technical proficiency: Experience in Microsoft Suite: Word, Excel, and PowerPoint. Attention to detail: High level of attention to detail to ensure accuracy in product listings, inventory management, and order processing. Time management: Excellent organizational and time management skills to handle multiple tasks and meet deadlines. Schedule: Monday to Friday - US Hours (PST) Job Type: Full-time Pay: ₹400,000.00 - ₹650,000.00 per year Education: Bachelor's (Required) Experience: E-Commerce: 2 years (Required) Language: English (Required) Work Location: In person