Key Responsibilities Customer Engagement :Make outbound calls to introduce products/services and inbound calls to address customer inquiries, concerns, and complaints. Lead Generation :Identify and qualify leads from various sources, conduct follow-ups, and book appointments for the sales team. Sales & Persuasion :Promote products and services, explain features and benefits, and persuade customers to make purchases or sign up for services. Customer Service :Provide information about products and services, resolve issues, and maintain customer satisfaction. Record Keeping :Accurately document all customer interactions, update the CRM system, and maintain customer databases. Reporting :Provide regular updates and reports to management on sales performance, leads, and customer feedback. Collaboration :Work with sales, marketing, and other departments to align strategies and achieve business goals. Required Skills & Qualifications Communication : Exceptional oral and written communication skills, with a strong command of the local language. Interpersonal Skills : Strong ability to build rapport, listen actively, and empathize with customers. Problem-Solving : Excellent ability to resolve customer complaints and issues effectively. Technical Skills : Proficiency in using CRM software and basic computer applications. Sales Acumen : Good negotiation skills and the ability to achieve sales targets. Organizational Skills : Good time management, attention to detail, and the ability to handle multiple tasks. Education : High school diploma or equivalent is a minimum requirement; a bachelor's degree is a plus. Key Differentiators Proactive Outreach :Initiating contact with potential clients through cold calls to generate new business. Customer-Centric Approach :Tailoring communication style to meet the specific needs and preferences of different customers. Data-Driven Insights :Gathering and relaying valuable information from customer interactions to improve products and user experience. Job Types: Permanent, Fresher Pay: ₹11,000.00 - ₹18,000.00 per month Benefits: Cell phone reimbursement Internet reimbursement Paid sick time Ability to commute/relocate: Zirakpur, Punjab: Reliably commute or planning to relocate before starting work (Preferred) Education: Bachelor's (Required) Language: Hindi (Preferred) English (Required) Location: Zirakpur, Punjab (Required) Work Location: In person
Key Responsibilities Customer Engagement :Make outbound calls to introduce products/services and inbound calls to address customer inquiries, concerns, and complaints. Lead Generation :Identify and qualify leads from various sources, conduct follow-ups, and book appointments for the sales team. Sales & Persuasion :Promote products and services, explain features and benefits, and persuade customers to make purchases or sign up for services. Customer Service :Provide information about products and services, resolve issues, and maintain customer satisfaction. Record Keeping :Accurately document all customer interactions, update the CRM system, and maintain customer databases. Reporting :Provide regular updates and reports to management on sales performance, leads, and customer feedback. Collaboration :Work with sales, marketing, and other departments to align strategies and achieve business goals. Required Skills & Qualifications Communication : Exceptional oral and written communication skills, with a strong command of the local language. Interpersonal Skills : Strong ability to build rapport, listen actively, and empathize with customers. Problem-Solving : Excellent ability to resolve customer complaints and issues effectively. Technical Skills : Proficiency in using CRM software and basic computer applications. Sales Acumen : Good negotiation skills and the ability to achieve sales targets. Organizational Skills : Good time management, attention to detail, and the ability to handle multiple tasks. Education : High school diploma or equivalent is a minimum requirement; a bachelor's degree is a plus. Key Differentiators Proactive Outreach :Initiating contact with potential clients through cold calls to generate new business. Customer-Centric Approach :Tailoring communication style to meet the specific needs and preferences of different customers. Data-Driven Insights :Gathering and relaying valuable information from customer interactions to improve products and user experience. Job Types: Permanent, Fresher Pay: ₹11,000.00 - ₹18,000.00 per month Benefits: Cell phone reimbursement Internet reimbursement Paid sick time Ability to commute/relocate: Zirakpur, Punjab: Reliably commute or planning to relocate before starting work (Preferred) Education: Bachelor's (Required) Language: Hindi (Preferred) English (Required) Location: Zirakpur, Punjab (Required) Work Location: In person
Key Responsibilities Customer Engagement :Make outbound calls to introduce products/services and inbound calls to address customer inquiries, concerns, and complaints. Lead Generation :Identify and qualify leads from various sources, conduct follow-ups, and book appointments for the sales team. Sales & Persuasion :Promote products and services, explain features and benefits, and persuade customers to make purchases or sign up for services. Customer Service :Provide information about products and services, resolve issues, and maintain customer satisfaction. Record Keeping :Accurately document all customer interactions, update the CRM system, and maintain customer databases. Reporting :Provide regular updates and reports to management on sales performance, leads, and customer feedback. Collaboration :Work with sales, marketing, and other departments to align strategies and achieve business goals. Required Skills & Qualifications Communication : Exceptional oral and written communication skills, with a strong command of the local language. Interpersonal Skills : Strong ability to build rapport, listen actively, and empathize with customers. Problem-Solving : Excellent ability to resolve customer complaints and issues effectively. Technical Skills : Proficiency in using CRM software and basic computer applications. Sales Acumen : Good negotiation skills and the ability to achieve sales targets. Organizational Skills : Good time management, attention to detail, and the ability to handle multiple tasks. Education : High school diploma or equivalent is a minimum requirement; a bachelor's degree is a plus. Key Differentiators Proactive Outreach :Initiating contact with potential clients through cold calls to generate new business. Customer-Centric Approach :Tailoring communication style to meet the specific needs and preferences of different customers. Data-Driven Insights :Gathering and relaying valuable information from customer interactions to improve products and user experience. Job Types: Permanent, Fresher Pay: ₹11,000.00 - ₹18,000.00 per month Benefits: Cell phone reimbursement Internet reimbursement Paid sick time Ability to commute/relocate: Zirakpur, Punjab: Reliably commute or planning to relocate before starting work (Preferred) Education: Bachelor's (Required) Language: Hindi (Preferred) English (Required) Location: Zirakpur, Punjab (Required) Work Location: In person
Key Responsibilities Customer Engagement :Make outbound calls to introduce products/services and inbound calls to address customer inquiries, concerns, and complaints. Lead Generation :Identify and qualify leads from various sources, conduct follow-ups, and book appointments for the sales team. Sales & Persuasion :Promote products and services, explain features and benefits, and persuade customers to make purchases or sign up for services. Customer Service :Provide information about products and services, resolve issues, and maintain customer satisfaction. Record Keeping :Accurately document all customer interactions, update the CRM system, and maintain customer databases. Reporting :Provide regular updates and reports to management on sales performance, leads, and customer feedback. Collaboration :Work with sales, marketing, and other departments to align strategies and achieve business goals. Required Skills & Qualifications Communication : Exceptional oral and written communication skills, with a strong command of the local language. Interpersonal Skills : Strong ability to build rapport, listen actively, and empathize with customers. Problem-Solving : Excellent ability to resolve customer complaints and issues effectively. Technical Skills : Proficiency in using CRM software and basic computer applications. Sales Acumen : Good negotiation skills and the ability to achieve sales targets. Organizational Skills : Good time management, attention to detail, and the ability to handle multiple tasks. Education : High school diploma or equivalent is a minimum requirement; a bachelor's degree is a plus. Key Differentiators Proactive Outreach :Initiating contact with potential clients through cold calls to generate new business. Customer-Centric Approach :Tailoring communication style to meet the specific needs and preferences of different customers. Data-Driven Insights :Gathering and relaying valuable information from customer interactions to improve products and user experience. Job Type: Full-time / Part-time (as per requirement) Location: Zirakpur (Near D-Mart) Salary: Starting Rs 11,000/- upto Rs 18,000/- Interested candidate can whatsapp CV: 7696451496 Job Types: Full-time, Permanent, Fresher Benefits: Cell phone reimbursement Paid sick time Work Location: In person Job Types: Permanent, Fresher Pay: ₹11,000.00 - ₹18,000.00 per month Benefits: Cell phone reimbursement Internet reimbursement Paid sick time Ability to commute/relocate: Zirakpur, Punjab: Reliably commute or planning to relocate before starting work (Preferred) Education: Bachelor's (Required) Language: Hindi (Preferred) English (Required) Location: Zirakpur, Punjab (Required) Work Location: In person