1. Customer Handling 2. Cash managment 3. Report preparation Job Type: Full-time Pay: ₹10,000.00 - ₹11,000.00 per month Work Location: In person
Job Title: Customer Field Officer Reporting to : Parts Manager Qualification: Normal Graduate/Diploma Engineer Experience Required: 3-4 years Job Description: To Retain Customers Conduct Parts, Attachments & Lubes Training programs for Customer, influencer & operator. Achieving Parts, Attachments & Operators Follow-up with No show Customers & Service Conversion Maintaining Updating customer data base. Devising & implementing local Sales promotion schemes for Parts & Lubes retail. Machine Health Checkup and raise Quotations and conversions. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Leave encashment Life insurance Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Language: English (Preferred) Work Location: In person
Job Title: Customer Field Officer Reporting to : Parts Manager Qualification: Normal Graduate/Diploma Engineer Experience Required: 3-4 years Job Description: To Retain Customers Conduct Parts, Attachments & Lubes Training programs for Customer, influencer & operator. Achieving Parts, Attachments & Operators Follow-up with No show Customers & Service Conversion Maintaining Updating customer data base. Devising & implementing local Sales promotion schemes for Parts & Lubes retail. Machine Health Checkup and raise Quotations and conversions. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Leave encashment Life insurance Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Language: English (Preferred) Work Location: In person
Roles & Responsiblities: 1. Managing the sales team in the given territory to achieve the desired results including Sales, Collection . 2. To Promote the gensets of JCB in the assigned Territory. 3. Identification & Penetration in unexplored market segment & organizing various promotional activities for JCB Gensets with JCB Team. 4. Generate monthly MIS reports including sales, enquiries lost order’s as desired by the management. 5. To assist in recruiting/training of their staff for their segment. 6. To escalate unresolved customer complaint to the Management. 7. Ensuring total Customer satisfaction in the assigned territory. Location : Lucknow Minimum Qualification: Graduation Experience Required : 6-7 years of Experience in Genset segment. Salary range: Rs. 25000 – Rs.40000 per month. Job Type: Full-time Pay: ₹25,000.00 - ₹40,000.00 per month Schedule: Day shift Language: English (Preferred) Work Location: In person
· Oversee overall branch operations, ensuring smooth functioning across sales, service, finance, and customer relations. · Develop and implement strategic sales plans to achieve monthly and annual targets for both new and pre-owned vehicles. · Manage a team of sales consultants, service advisors, and administrative staff—driving performance, motivation, and training. · Monitor dealership KPIs such as sales conversion rate, footfall-to-sale ratio, CSI (Customer Satisfaction Index), and revenue per vehicle. · Build and maintain strong relationships with customers to drive repeat sales and referrals, ensuring superior customer experience. · Coordinate with JCB corporate and regional offices for stock allocation, promotional campaigns, and brand compliance. · Manage inventory control, including vehicle orders, deliveries, and stock aging to optimize working capital. · Oversee after-sales service operations to ensure timely delivery, quality maintenance, and customer satisfaction. · Analyze market trends, competitor activities, and regional performance to identify new business opportunities. · Ensure adherence to JCB’s operational standards, brand guidelines, and financial compliance requirements. · Handle escalations and resolve customer grievances promptly to maintain high retention and dealership reputation. · Prepare and present monthly business performance reports to senior management. · Lead local marketing initiatives and community engagement programs to enhance brand visibility and dealership footfall. Job Types: Full-time, Permanent Pay: ₹35,000.00 - ₹45,000.00 per month Work Location: In person