Responsibilities: Conduct and analyze biotechnology experiments Review literature and support hypothesis development Manage timelines, budgets, and cross-functional coordination Optimize lab protocols and maintain detailed experimental records
Lead daily call center operations, manage KPIs, ensure smooth customer interactions, train and coach teams, resolve escalations, collaborate across functions, implement CRM/tools, ensure compliance, and drive service excellence with accountability. Health insurance Provident fund
Key Responsibilities : 1. Compliance and Documentation: Ensure all procurement activities comply with GMP, regulatory requirements, and company policies. Maintain accurate records of purchases, contracts, and supplier agreements. Liaise with The Home Office and obtain Import/Export licenses as required Ensure Home Office reporting is up to date with imports/Exports procured. 2. Supplier Approval: Follow the company's Standard Operating Procedures (SOPs) to execute supply chain approvals as requested by the Head of Cannabis Procurement 3. Cross-functional Collaboration: Work closely with the Directors, Head of Cannabis Procurement, Production, quality assurance, Pharmacy and CS teams to control the supply chain for cannabis medicine Place purchase orders with suppliers, managing purchasing of flower through to logistics and delivery in a timely and efficient manner. Coordinate with logistics and warehousing to ensure smooth inbound and outbound in house operations. Participate in cross-functional projects to drive continuous improvement in procurement processes. 4. Risk Management: Assess and mitigate risks related to supply chain disruptions, supplier reliability, and market fluctuations. Develop contingency plans to ensure business continuity
Drive sales & meet targets through hospital/clinic visits, demos & trainings. Build strong doctor & distributor relations, ensure support, generate leads, join CMEs, report daily via CRM, cover territory, Stay updated on product knowledge. Provident fund Health insurance Food allowance
Assess and guide patients on braces, exercises, posture, and rehab. Maintain records and ensure proper device use. Must be confident, approachable, patient-focused, professional, with good communication skill
Key Responsibilities: 1. Sales Execution Meet or exceed monthly and quarterly sales targets for assigned products and territory Visit hospitals, clinics, doctors, retailers & distributors to promote and sell OrthoHeal products Conduct product demonstrations and product trainings as required 2. Customer Interaction Build and maintain strong relationships with orthopedic doctors, hospital staff, and purchase departments Follow up regularly to ensure customer satisfaction and repeat business Assist in resolving customer queries and provide after-sales support 3. Distributor/Dealer Support Coordinate with local distributors or dealers for order placements, product availability, and deliveries Ensure channel partners are equipped with updated product knowledge and promotional material Help partners execute product schemes and awareness campaigns 4. Lead Generation & Expansion Identify and convert new leads including hospitals, clinics, and pharmacy outlets Participate in local marketing activities such as CMEs, camps, and exhibitions Maintain a strong pipeline of potential customers through continuous outreach 5. Daily Reporting & Documentation Submit daily call reports and visit details via CRM or reporting tools Record feedback, competitive activities, and market trends Share territory updates and activity reports with the reporting manager 6. Territory Coverage Plan schedule to ensure optimal territory coverage Travel daily within the assigned area to engage with clients and partners Ensure regular touch points with high-potential and key accounts 7. Product Knowledge Stay informed on product features, benefits, usage techniques, and competitive positioning Deliver basic training or information to customers and channel partners Attend company-led training programs and meetings
Looking for an experienced Physiotherapist for our Brace Centre, to handle patients. The physiotherapist must be having experience in orthopedic segment. Brace application and rehabilitation technique knowledge would be added advantage.
Role & responsibilities : Conduct outreach calls to potential customers, clinics, and healthcare professionals to introduce OrthoHeals products and solutions. Handle inbound and outbound calls to assist customers with product information, usage guidance, and after-sales support. Explain product features, benefits, and usage with a clear understanding of medical terminology and orthopedic device applications. Maintain accurate call records, lead data, and follow-up reports in CRM systems. Demonstrate strong convincing and interpersonal skills to engage customers effectively. Address customer concerns with empathy and a psychologically attuned approach to ensure satisfaction and trust. Gather feedback from customers and healthcare professionals to help improve product communication and service quality. Stay updated on new product launches, device specifications, and MedTech advancements. Preferred candidate profile : Bachelors degree in Science, Biomedical or related field (preferred). 3-6 years of experience in customer outreach, tele-calling, or customer support (medical device or healthcare sector- Preferred) Fluency in English is must and other language knowledge would be added advantage. Excellent communication, persuasion, and interpersonal skills. Good understanding of medical device functionality and ability to explain clinical aspects clearly. Skilled in reporting, documentation, and CRM software. Empathetic, confident, and psychologically aware communicator with a customer-centric mindset. Ability to handle outreach targets while maintaining professionalism and service quality.
Role & responsibilities : Conduct outreach calls to potential international customers , clinics, and healthcare professionals to introduce our products. Handle inbound and outbound calls to assist customers with product information, usage guidance, and after-sales support. Explain product features, benefits, and usage with a clear understanding of medical terminology and orthopedic device applications. Maintain accurate call records, lead data, and follow-up reports in CRM systems. Demonstrate strong convincing and interpersonal skills to engage customers effectively. Address customer concerns with empathy and a psychologically attuned approach to ensure satisfaction and trust. Gather feedback from customers and healthcare professionals to help improve product communication and service quality. Stay updated on new product launches, device specifications, and MedTech advancements. Preferred candidate profile : Bachelors degree (Science, Biomedical or related field - preferred). 3-6 years of experience in international customer outreach , tele-calling, or customer support (medical device or healthcare sector- Preferred) Fluency in English is must and other language knowledge would be added advantage. Excellent communication, persuasion, and interpersonal skills. Skilled in reporting, documentation, and CRM software. Empathetic, confident, and psychologically aware communicator with a customer-centric mindset. Ability to handle outreach targets while maintaining professionalism and service quality.
Responsibilities: * Ensure quality control through regular inspections * Follow safety protocols at all times * Set up machine, select tools & programs * Produce parts according to specifications Provident fund