Java Support Consultant

Job Description

Description: Relevant Exp - 5 + years Work Location(s) Noida, Bangalore, Pune Job Role Being Operational, you will be responsible to support oncall activities by improving the operations maturity to reduce the oncall activities. The role is to work within a technical team providing technical support on Live Clearing & Settlement Applications. Responsibilities include:- Providing 3rd Line technical support to international customers for the VocaLink IPS and MPP products for International customers. Identify, develop workarounds and/or fixes for deployment into live environments. Support implementation and deployment of new releases into live. Provide 24 * 7 * 365 technical support cover as part of an on-call/shift rota. Work closely with development to integrate new releases into live environments Key Accountabilities And Duties Provide and lead 3rd Line Technical Support to internal and external parties Interface closely with development department to ensure bi-directional flow of technical and operational knowledge. Follow internal and external support procedures. Recover service either by providing a workaround or root cause fix within SLA Lead for Major Incident recovery and post-incident review. Troubleshoot problems with the application working with the customer, development and test teams where/when required. Essential Knowledge, skills and experience: Excellent core Java 1.8, Spring, Sprng boot, Quartz, RabbitMQ, IBM MQ, Functional programming (Erlang), Oracle and DB2 databases, at least 2 yrs of unix exposure Websphere and Tomcat servers Excellent and proven experience of Oracle SQL and PL/SQL Strong knowledge/experience of XML, XSL, XSLT Experience with a track record in supporting large and complex applications within high availability/high volume environments. Must be able to work individually or within a team to ensure internal and external SLAs are met. Excellent communication and interpersonal skills are also required for this role. Excellent skills with supporting Java technologies such as Tomcat Excellent knowledge of protocols such as REST, AMQP, JMS Understanding on failover and disaster recovery Proven software development experience Desirable Good Understanding on infrastructure, F5, network knowledge of ISO20022, ISO8583, and Swift MT formats Experience in shell scripting, Python. Experience within payments processing systems or finance/banking industry. Experience in supporting applications using different languages and/or character sets. Ideally you will also have experience of working within process driven environments - ITIL. An interest in analyzing and troubleshooting large-scale distributed systems. Experience with working with the dev ops team, engineer with experience in industry standard CI/CD tools like Git/BitBucket, Jenkins, Maven and Artifactory.