Posted:13 hours ago|
Platform:
Work from Office
Full Time
- Participates in module design with focus paid to the production of high quality, portable, maintainable and BMC standards compliant software; Provides design and requirement inputs to product architect in support of aforementioned goals
- A team member who is passionate about quality and demonstrate creativity and innovation in enhancing the product, with excellent problem solving, debugging, analytical and communication skills.
- Ability to quickly learn new languages and technologies as required for a successful project delivery.
- Works on complex problems where analysis of situations or data requires an in-depth evaluation of various factors.
- Critiques the initial problem analysis and ensures that all documentation necessary for problem resolution is available in a timely manner.
- Reviews and monitors the problem status data to ensure sufficient back up for the support team.
- Coaches junior support team members in handling difficult customer situations.
- Well versed in using Github Copilot for increased productivity and accelerated pace of development.
BMC Software
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