Java API Support Professional

2 - 4 years

5 - 7 Lacs

Posted:1 month ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Key Responsibilities:

  • Provide

    technical support

    for Java-based APIs and microservices in production.
  • Troubleshoot and resolve

    API integration issues

    for internal teams and external partners.
  • Monitor application performance and logs using tools like

    Splunk, Kibana, or ELK

    .
  • Collaborate with

    developers and DevOps teams

    for bug fixes and deployments.
  • Create and maintain technical

    documentation

    for support processes and API specifications.
  • Analyze system logs, root causes, and exceptions to identify and resolve recurring issues.
  • Work with RESTful APIs, JSON, XML, and tools like Postman or SOAP UI.
  • Participate in on-call support rotations as needed.
  • Maintain SLAs for incident response and issue resolution.

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