15 Api Support Jobs

Job Description insightsoftware is looking for an experienced Senior Analyst, Accounting Operations to serve as the primary systems administrator and technical support specialist for software tools used by the Accounting team. This key position will ensure optimal performance, configuration, and user adoption of our accounting technology stack at this fast-growing financial technology company based in Raleigh, North Carolina. What will you do Administer and maintain accounting software systems including user access management, system configurations, and security protocols Provide technical support and troubleshooting for accounting team software tools, resolving issues and escalating complex...

Description: Operational Management: ITIL Process knowledge in delivering services and Proficiency in Service Management. Manage Service Level Agreements (SLAs) to ensure high standards of service delivery. Plan and manage shifts for team members to ensure 24/7 operational support. Monitor operational performance and implement improvements as necessary. Ensure all operational processes are well documented and adhered to. Experienced in handling RCA and continuous improvements. Data Platform Management: Manage the collection, storage, and processing of large datasets required for various business operations. Ensure the reliability, efficiency, and security of data platforms. AI ML Operations ...

As an API support specialist with 2-4 years of experience, your role will involve assisting clients with all IT-related technical support issues. **Key Responsibilities:** - Provide support to clients in resolving API-related technical issues - Troubleshoot and debug API integrations - Collaborate with internal teams to enhance API functionality - Ensure smooth communication with clients regarding technical issues **Qualifications Required:** - 2-4 years of experience in API support - Strong knowledge of API integrations and troubleshooting techniques - Excellent communication skills to interact effectively with clients - Ability to work collaboratively in a team environment If any additiona...

Description: Operational Management: ITIL Process knowledge in delivering services and Proficiency in Service Management. Manage Service Level Agreements (SLAs) to ensure high standards of service delivery. Plan and manage shifts for team members to ensure 24/7 operational support. Monitor operational performance and implement improvements as necessary. Ensure all operational processes are well documented and adhered to. Experienced in handling RCA and continuous improvements. Data Platform Management: Manage the collection, storage, and processing of large datasets required for various business operations. Ensure the reliability, efficiency, and security of data platforms. AI ML Operations ...

We’re hiring an experienced Application Support Engineer (L2/L3) skilled in API Gateway and B2Bi platforms (Axway, Apigee). Responsible for ensuring seamless API/B2Bi operations, incident resolution, and SLA adherence across global shifts. Required Candidate profile Seasoned API Support professional with 5+ yrs in Axway B2Bi and Apigee platforms. Proficient in Unix, SQL & connectivity protocols. Strong problem-solving, communication & shift flexibility required.

Job Role: Customer Support Executive (Travel Domain with API Experience) Experience: 5+ Years Location: Gurgaon Shift: Night Shift(US Shift) Key Skills: Customer Support, Travel Industry, API

Key Responsibilities: Provide technical support for Java-based APIs and microservices in production. Troubleshoot and resolve API integration issues for internal teams and external partners. Monitor application performance and logs using tools like Splunk, Kibana, or ELK . Collaborate with developers and DevOps teams for bug fixes and deployments. Create and maintain technical documentation for support processes and API specifications. Analyze system logs, root causes, and exceptions to identify and resolve recurring issues. Work with RESTful APIs, JSON, XML, and tools like Postman or SOAP UI. Participate in on-call support rotations as needed. Maintain SLAs for incident response and issue r...

Technical Skills: Proficiency in Java programming, Spring framework, SQL databases, web services, and troubleshooting tools. Educational Requirements: Bachelors degree in Computer Science, Information Technology, or related field. Experience Level: Minimum 2 years of experience in Java development, support roles, or similar IT environments.

Job Title: Production Engineer API / Infra Support (BNP Paribas Chennai) Experience: 2 to 7 Years Location: Chennai (Onsite) Employment Type: Full-time *Note : Prefers only Immediate Joiners. About the Role We are looking for a Production Engineer to join our Cardif OPS team in Chennai. You will be responsible for application & infrastructure production support, incident management, request fulfillment, and change implementation. The role involves close collaboration with Paris & global teams to ensure secure, stable, and scalable production environments. Key Responsibilities Application/Infra incident management, request fulfillment & change implementation Manage APIGEE flows, certificate r...

As an Application & Product Support Specialist at TechRyde Private Limited, you will be responsible for providing technical support to clients regarding API-related issues and product functionalities. You will play a crucial role in ensuring smooth integration and operation of our software products, being the primary point of contact for resolving customer issues efficiently. Your key responsibilities will include providing technical support to clients through various channels such as email, chat, or calls, focusing on API-related issues. You will conduct API testing and troubleshooting using tools like Postman and Swagger, collaborating with internal teams to analyze, diagnose, and resolve ...

The API & Product Support Specialist position at TechRyde Private Limited in Noida is an exciting opportunity for individuals with 1 to 3 years of experience in technical support, API support, or product support roles. As a part of our team, you will be responsible for providing top-notch technical support to clients, focusing on API-related issues and product functionalities. Your expertise in APIs, tools like Postman and Swagger, and strong problem-solving skills will be essential in ensuring smooth integration and operation of our software products. You will play a crucial role in assisting customers with understanding and implementing APIs, performing API testing and troubleshooting, and...

Technical Skills: Proficiency in Java programming, Spring framework, SQL databases, web services, and troubleshooting tools. Educational Requirements: Bachelors degree in Computer Science, Information Technology, or related field. Experience Level: Minimum 2 years of experience in Java development, support roles, or similar IT environments.

Key Responsibilities: Provide technical support for Java-based APIs and microservices in production. Troubleshoot and resolve API integration issues for internal teams and external partners. Monitor application performance and logs using tools like Splunk, Kibana, or ELK . Collaborate with developers and DevOps teams for bug fixes and deployments. Create and maintain technical documentation for support processes and API specifications. Analyze system logs, root causes, and exceptions to identify and resolve recurring issues. Work with RESTful APIs, JSON, XML, and tools like Postman or SOAP UI. Participate in on-call support rotations as needed. Maintain SLAs for incident response and issue r...

We are looking for an API Support engineer for one of our clients here in Navi Mumbai. Please find the position details below and let me know your interest in this. Work Scope: At least 3+ years of experience in API support using Software AG webMethods platform, Mulesoft, Apigee or any similar API platform solutions. 3+ years of experience in API support using web Methods, Mulesoft, etc., 3+ years of experience in implementing APIs using APIed connectivity, API design fast approach using web Methods product stack like API Gateway, Integration Server, API Portal etc.

About the Role: Grade Level (for internal use): 09 Segment : S&P Global Platts The Role : Engineer II, PAS TECHOPS (Application Support with Linux and AWS) The Location : GURGAON Grade : 9A Shift Timings : 24*7 (Rotational Shifts) The Team : You will be working within the Operations team within Platts in India. Providing support to Platts applications that are utilized by both an internal & external global customer base. You will provide an exceptional level of support to complex applications involving operating systems, sub system and software components while working within the limits of established policies and ITIL framework. The Impact : Working to minimize the adverse impact of inciden...